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"Helpful staff"

"Great property. Clean, well organized, good security, safe"

"We stayed at Fairmont to celebrate our friend's birthday. Now I think it was perfect place for that. I asked at the reception to make small gift for my friend and you know, hotel provided a bottle of prosecco. It was very kind. The hotel is really luxury. The rooms in classic with huuuuge bathroom. The stuff is very kind and useful, especially waiter Ivan in the restaurant. He made our mornings. As for safety, there is a shelter in the underground parking. There were several air alarms, but we stayed in the rooms as we are locals and have iron balls :). Thank you Fairmont, and may be see you. "

"Friendly, clean "

"Excellent central location, friendly and helpful staff, and easy walk to metro and stores. "

"Our stay at the hotel was impeccable. They treated us so nicely and provided us with everything we needed. The room service and customer service was outstanding. They made our nights and our wedding unforgettable and would definitely return. Thank you Hyatt team."

"Staff are always very friendly here. The rooms are clean and very affordable for a location just 5 mins from Golden Gate, St. Sophia etc.."

"Very nice hotel to stay."

"Thank you for excellent service ."