Standard Room, 2 twin beds | In-room safe, desk, laptop workspace, free WiFi
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Reviews of Amarant Hotel

3 out of 5
Amarant Hotel
71D Kostiantynivska St, Kyiv

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 87 reviews" "
Rating 8 - Good. 36 out of 87 reviews" "
Rating 6 - Okay. 13 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Eric

Liked: Cleanliness, staff & service, room comfort
No english or devices TV
For some reason ot took long to check-in, but thats not my complaint. Disappointed that I couldn't connect my computer or usb device to the television. Seemed the system was intentional locked into prohibiting one's own devices. To make matters worse, the television offered netflix, but it was impossible to change to language to english and even worse english subtitles were not available. I found this extremely frustrating considering the films are originally English. Lastly, the breakfast was rather poor consiseeing the price. If they at least had bacon or porridge I would have been satisfied. Considering, I will not return.
Stayed 1 night in Sep 2023

10/10 Excellent

Oleg

Stayed 1 night in Jan 2022

10/10 Excellent

Kostyantyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended place on Podil
A great place to explore Podil district of Kyiv. It's not where the major sights are located, but there is vibrant nightlife (yeah, Kyiv is new Berlin) and lots of food and drink opportunities. The hotel is within walking distance from most places on Podil. The hotel itself is very nice, modern, clean and comfortable
Stayed 1 night in Jul 2021

10/10 Excellent

Kostyantyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to enjoy Podil district
Very nice, modern hotel in Podil district of Kyiv. It's a bit aside from major tourist attractions, but very convenient for Podil to enjoy its world-class night life, and very cozy and laid-back atmosphere in general
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019
Response from Dana on 14 Jan 2020
Dear Guest, Thank you for your kind rating. We hope to have a chance to welcome you back! Warm regards from Kyiv, Dana.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite far from the 'main strip' opposite industrial buildings in an enclosed courtyard with entrance through an adjacent building. It is quite 'stark in a purple way!'. Fairly new buildings and facilities but quite basic. Location is probably the biggest drawback.
Stayed 2 nights in Nov 2019
Response from Dana on 14 Jan 2020
Dear Guest, We appreciate you shared your experience here on Expedia. Thank you for your words and comments. We hope to have a chance to welcome you back! Warm regards from Kyiv, Dana.

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
You decide....
I have stayed at the property numerous times in recent years. It is a low-cost hotel that is very convenient to the metro and the center of Kyiv. This time, registration had moved to their new building, the gate didn't open and I was tired after a long drive. Then, as I was checking in, they informed me that I needed to pay a 400 UAH deposit on the room. This was new and they could not tell me what it was for, just that it was a new rule. There are no mini-bars in the rooms or other reasons for the charge that I could understand. When I insisted that they give me a record/receipt for the 400 UAH, they become a little more testy. The administrator was there the whole time and he eventually printed the receipt for me. It left a decidedly bad taste in my mouth. They are trying to be more upscale with their new campus as they are trying to brand themselves as "urban". Not sure I will return, which is sad since it is in a great location.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Knowledgeable English speaking staff. Kind of hard to get to tourist sites.
Stayed 4 nights in Oct 2019

2/10 Terrible

Mikael.Assuhidi, London

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
TERRIBLE SERVICE, DO NOT BOOK HERE the bed in the bedroom was TINY, suitable for a small child, not adult size. No kettle in the room, no phone to call reception in the rooms. Hotel supervisor very rude and liar "Anastasiya Zinerych" I told her, the bed is too small for adult, she says "no, bed is good" I say, bring a foldout bed, they have them in every hotel, she says "no, we don't have that" I say, "I will sleep on floor, bring extra bed sheets and pillows. She says, 1 pillow and bed sheet maximum, because not enough"- don't believe this. I am a businessman with great hotel experiences (i travel a lot), she was being very rude and unreasonable. TERRIBLE SERVICE
Stayed 3 nights in Oct 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo Machete
Short but Nice
Stayed 2 nights in Jun 2019
Response from Dana, Review Manager on 8 Aug 2019
Dear Patricia, Thank you for your kind rating here on Hotels.com. We do hope to welcome you back soon! Warm regards from Kyiv.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this property before. It is in an old industrial part of Kyiv. A 5-7 minute walk to the metro, with a small grocery store nearby. The area isn't great for attractions, but it is a great location for quietness and easy access to all the places you want to visit by metro.
Stayed 2 nights in May 2019
Response from Dana, Review Manager on 5 Jun 2019
Dear Joseph, Thank you for sharing your review here on Hotels.com. We are happy to hear you had a pleasant and comfortable stay. We thank you for writing this lovely recommendation and do hope to welcome you back soon. Warm regards from Kyiv.

8/10 Good

Maryana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
OK for overnight stay
A hotel is a pretty good option for overnight stay in Kyiv, not a good option for a leisure visitors. Room is clean but small. My room had a very small window and a lack of daylight. Stuff at the reception on my check-in day and at the restaurant was speaking a foreign (Russian) language to me, while I was speaking Ukrainian - official language of Ukraine. That was very strange as I don't really speak Russian and would like to receive information in my native language in my country. Information letters in my room was also in English and Russian only. Food selection for breakfast is satisfactory, but they have only instant coffee for breakfast :(
Stayed 1 night in Mar 2019

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed again
They are adding some "hostel" rooms in the parking lot, via old metro wagons. So, now, there is nowhere to park your vehicle safely. The people in the room next to me talked loudly until midnight, then I could hear him snoring! Breakfast was awful and not worth the extra cost. I have stayed at this hotel a number of times due to its convenience, cost, and newness. I doubt I will stay there again.

10/10 Excellent

Charalambos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & good price, only thing is the area is old industrial area but I like doing it. It's the real Kiev you don't see in the tourist guide books
Stayed 4 nights in Jun 2017

6/10 Okay

Myung

Liked: Staff & service
Stayed 1 night in Jun 2017

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Rude Staffer
Overall the hotel is pretty good, however there is one woman that work at reception that is pretty rude and not welcoming at all. This woman probably shouldn't be working in the service industry if she cannot present a friendly smile and kind attitude towards guests.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good business hotel!!!
Very comfortable location (close to the metro station), staff was wonderful and very delighted to help with every request i had. The food was such a good surprise, at breakfast they served these casseroles with meat and vegetables which was such a nice change from the regular omelet at all other hotels... They also had business lunches and great dinner menu. Will defiantly come back again

6/10 Okay

Monika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It is not worth the price I had to pay for my staying in Amarant Hotel! I don't mind if a room is small, but I DO mind if I can hear all noises, like snoring, sneezing, talking and even walking - and I did hear all mentioned above. If I liked to be so close to other people I would stay in a hostel and pay 1/4 of the price I had paid for staying in this hotel. The hotel is located not very far from metro station, but not in a nice area. From my window I could see warehouses. The other side of the building is not better - there is a ruined building without windows nearby and a factory on the next side of the road. Moreover, checking-out is unpleasant. I had to wait until the girl from the reception check my room by herself. Do I look like a thief?

6/10 Okay

Joseph, Ukraine

Disliked: Staff & service, property conditions & facilities
Used to be better
I have stayed at this hotel a number of times. However, I was a little put out with a couple of issues this stay. First, there was very little hot water for a shower. During the day, the hot water did not work. Second, there was a problem with wifi, off and on, the whole time I was there. Then, I had pizza delivered to my room from a nearby restaurant, and they wouldn't let the driver bring it up to my room.

10/10 Excellent

michael, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little modern hotel just out of the centre
This hotel is hidden away on the outskirts, but it is cheap and modern and super-clean. Also, the staff are really really respectful. One of the nicest budget hotels I'e stayed in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place near the metro station with good service.

10/10 Excellent

Keith allen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely, modern style hotel. The room, (i h, great bathroomad single, compact but really pleasant), was excellent, original artworks. I believe the hotel is new. Location is five minutes from the metro. The staff were exellent. I arrived late, the restaurant was closed, they sent for pizza for me. I only had 4hrs in the morning and the receptionist gave a map an directionts for a three hour walk to one of the best churches ans square in Riga.

10/10 Excellent

Rob & Jo Allen, Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern budget hotel
OK: let's get the location issue out of the way. Yes, it's sandwiched in between some small factories in a residential/industrial area about 1.5 miles from the centre of Kyiv. So if you want pretty views from your window, book somewhere else. On the other hand, if you want a clean, modern hotel with air conditioning, only 3 metro stops from the centre at a great price then this is a good option. We chose it partly for that reason at the moment, to be a little away from Maidan in case there were any problems. With public transport really cheap and easy to use it was great. Service was really good: staff speak English; breakfast offering was comprehensive and good. Would certainly book here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
I've rated the location and neighbourhood as 3, because I didn't venture out except to be collected by the tour company I was meeting up with. Inside the hotel it was pretty basic, but that's all I needed,p. The man on reception was simply excellent and couldn't do enough to be helpful. Tall slim man with brown hair - didn't get his name but he was very good. They didn't have any food available at the hotel, but I could order in a pizza or some sushi so that was fine for me. Overall I didn't expect much as I wasn't looking for much and the hotel was clean, comfortable and the service excellent - can't ask for more!

10/10 Excellent

Jon, Dartford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
I stayed in the hotel purely as a stopover for my trip to Chernobyl during the weekend. I stayed two nights, once on Friday and once on Sunday. So I didn't explore the surrounding area which is why I've given 3's for location and neighbourhood as I don't know. What I do know is that they didn't have any food unfortunately in the hotel. They offered up a pizza or a sushi menu. Loving pizza this wasn't a problem for me although others may not like that. The gentleman who was on reception both nights ordered my pizza for me - and being fussy he got it spot on both times. The second night the pizza guy wouldn't come to the room, but I'd already had a shower so the reception guy brought it up to me, took my money and brought back my change. He was really nice, arranged a cab for me and generally the service he offered was excellent. The room itself was basic, but that's all I needed because it was just a stop over. The shower was powerful and nice. The TV worked fine with over 100 channels, although a complicated system to get it working. Overall my expectations were that it'd pretty much be a bed to sleep in, and they were surpassed. Thanks Hotel Amarant!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel I would return too
Very central, professional staff, nice hotel and simple breakfast

8/10 Good

David Kinsella, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and professional
A clean hotel with a professional staff and very central, a "simple" breakfast, but overall a very good hotel.

8/10 Good

MC, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot nicer than how it looks outside
Easy to get , and pleasant people. The staff are welcoming and helpful, all speak English so easy communication, the only annoying experience is that the owner is there checking that you are behaving "properly".

8/10 Good

david, israel

Liked: Staff & service, property conditions & facilities, room comfort
We were pleasantly surprised
Surprisingly hotel, clean, quiet, very suitable for students who come to enjoy the city and pay an affordable price. The hotel conveniently close to the metro station and a large shopping center was built next to it. The room itself was quite clean but the air conditioner took a bit unpleasant odor. The staff is very accommodating Overall a good hotel

8/10 Good

Anton, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in 'real' Kiev
Amarant Hotel is three stops away from city centre located in Podil. Extremely accessible - nearest metro - Tarasa Chevchenko only 250 metres away. Kontraktova Square close by. The whole area is being upgraded. Very friendly and efficient staff - fluent in English. They made my stay very pleasant. Genuinely nice and helpful. Nothing too much trouble for them. I strongly recommend staying at Hotel Amarant and a big thanks to all the staff. You can teach most people a lot about how to make guests feel at home. Thanks again! Good rates!

4/10 Poor

Rajai, Israel

Liked: Cleanliness, staff & service, room comfort
Clean room, terrible location
Staff was nice and helpful. Room was very cleans but the it was too noisy. We could hear the room next to us talking as of they are sitting with us. When we checked out at 7 Am and waiting for our Taxi to take us to the airport, A guy went and checked our room and came and spoke in Russian something to the lady on the reception and she came to us, after being nice the night before, and asked if we took a towel with us! We said we had one towel when we checked in and they brought us a 2nd one since we were with our child so me and my wife had to use the same towel. That was really rude of them after being nice. They way they asked is not polite! After all, who is interested in taking a towel that is used hundreds of times.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to metro
I liked a lot

8/10 Good

Hesham, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Metro, and other central areas
I enjoyed my stay. Friendly staff, and nice service

6/10 Okay

Gareth, London

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting Location
This is a brilliant little hotel which has been finished to a very high standard. The rooms are a good size and very clean. The only negative is the hotel is located in the middle of an industrial area so not much around. It's an easy 20-30 minute walk to some great restaurants and most tourist spots. The breakfast was ok, but listed options. Would have been better if there was a toaster.

8/10 Good

stevie, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
only one day in kiev
very good price and very new hotel and breakfast for free and staff very good speak English also . rooms very small but have everything you want . a bit far from city centre but .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff, good hotel
very nice small hotel and helpful staff but location is a little far to the center (2-3 metro stops) , however it is close (400m walk) to tarasha shevchenko metro station.

10/10 Excellent

Amr, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and safe hotel for eveyone
The hotel is wonderful , nice Administration and well educated reception staff . they are so wonderful young extremely pretty ladies. who speak very good English , which is something so needed for anyone visiting Ukraine and doesn't know the language. The hotel if well designed. nice breakfast , it is a little expensive but worth it . the only thing that i didn't like is the not free "Shuttle".

10/10 Excellent

Reed, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect business hotel.
The Amarant hotel is the perfect business travel hotel. It is quiet, exceptionally clean, in a very good location, and has an excellent breakfast. There is nothing fancy, just an excellent example of what a business hotel should be.

2/10 Terrible

ANGEL

Stayed 5 nights in Dec 2021

10/10 Excellent

Oleg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нормально.
Комфортные кровати но слегка короткие одеяла для роста 188 см. Шумоизоляция бывает и лучше, но терпимо. Хороший завтрак. Еще приеду.
Stayed 3 nights in Sep 2021

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Top
War alles TipTop
Stayed 6 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good..... Really the only only out point was the snoring guy next room!!!! Everything was perfect!!!!
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from reservation on 16 Aug 2019
Dear Guest, Thank you for your kind rating! Warm regards from Kyiv, Maryna Review Manager

8/10 Good

Sjur

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jul 2019
Response from Dana, Review Manager on 8 Aug 2019
Dear Sjur, Thank you for your kind rating here on Hotels.com. We do hope to welcome you back soon! Warm regards from Kyiv.

10/10 Excellent

Jean, DK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Et rigtig fint hotel til prisen og flinkt personale
Stayed 1 night in May 2019
Response from Dana, Review Manager on 5 Jun 2019
Dear Jean, Thank you for sharing your review here on Expedia. We are thrilled to hear you had such pleasant and comfortable stay and we truly appreciate your kind comments on our lovely staff. We thank you for writing this lovely recommendation and do hope to welcome you back soon. Warm regards from Kyiv.

6/10 Okay

juan

周围在建楼
Stayed 3 nights in Nov 2018

10/10 Excellent

Jevgeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Sales on 26 Sept 2018
Dear Jevgeni, Thank you for your kind rating! Warm regards from Kyiv, Guest Relation Manager

8/10 Good

oksana, DK

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, da det ikke var dyrt. små irriterende ting - airkondition blinkede hele natten og der var ingen fjernbetjening til den (jeg ankom sent om aftenen). Det regnede udenfor og det larmede helt vildt inde på værelset. Indtjekning var super god og hurtig. Område udenfor er halv forfalden/halv bygge plads.
Stayed 1 night in Jul 2018
Response from Dana Review Manager on 2 Aug 2018
Dear Oksana, Thank you for sharing your review here on Expedia. We are pleased to know you enjoyed our fast check-in process and the low rates of our boutique hotel. Every room is in fact equipped with air-conditioner and a custom remote that controls degrees,volume and power. We do apologise if you had trouble finding the remote. Please note that our reception team is available 24/7 and would have been happy to assist with any question and concern. Hopefully you'll give us the chance to welcome you back. Warm regards from Kyiv