Family Ease Triple | Premium bedding, minibar, in-room safe, desk
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Reviews of Hotel Ease Tsuen Wan

4 out of 5
Hotel Ease Tsuen Wan
15-19 Chun Pin Street, Kwai Chung, Kwai Chung

Reviews

8.4

Very good

Rating 10 - Excellent. 149 out of 401 reviews" "
Rating 8 - Good. 192 out of 401 reviews" "
Rating 6 - Okay. 42 out of 401 reviews" "
Rating 4 - Poor. 12 out of 401 reviews" "
Rating 2 - Terrible. 6 out of 401 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kitty

Stayed 3 nights in Oct 2023
Response from Hotel Ease • Tsuen Wan on 3 Nov 2023
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Kitty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Hotel Ease • Tsuen Wan on 3 Nov 2023
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

6/10 Okay

Peter

Liked: Cleanliness
The advertised breakfast versus reality is quite different. Missing a lot of items on the advertised picture. Food was not fresh.
Stayed 6 nights in Sep 2023
Response from Hotel Ease • Tsuen Wan on 3 Nov 2023
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

6/10 Okay

HM

Disliked: Cleanliness, staff & service
The reception staff are so unfriendly and room cleanliness needs to improve. The surrounding area is so industrial and run down. Even getting a taxi will need a lot of luck.
Stayed 2 nights in Aug 2023
Response from Hotel Ease • Tsuen Wan on 3 Nov 2023
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Shui Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

4/10 Poor

Enrique

Stayed 6 nights in Apr 2023

6/10 Okay

Eduard Tai Tin

Travelled with family
Liked: Cleanliness
Wait too long for the shuttle to mtr.
Stayed 2 nights in Mar 2023

8/10 Good

Wai Ki

6/10 Okay

Timothy

Stayed 1 night in Sep 2022

6/10 Okay

Tsui Ting

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Chi Wai Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Chi Wai Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Hotel Ease Tsuen Wan on 16 Mar 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Chi Wai Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Hotel Ease Tsuen Wan on 4 Mar 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hotel Ease Tsuen Wan on 2 Mar 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern new hotel rooms and facilities inside industrial building in the middle of factories. 15 min walk to Kwai Hing MTR station, and modern eateries across road from station. Lots of good traditional eateries on main street behind hotel. Bus from Kwai Fong MTR station reach behind hotel in 10 min.
Stayed 10 nights in Feb 2020
Response from Hotel Ease Tsuen Wan on 25 Feb 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hotel Ease Tsuen Wan on 13 Feb 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Chi Wai Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Hotel Ease Tsuen Wan on 10 Feb 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Hotel Ease Tsuen Wan on 7 Feb 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Stayed 7 nights in Jan 2020
Response from Hotel Ease Tsuen Wan on 3 Feb 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Yee Ting

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Hotel Ease Tsuen Wan on 2 Jan 2020
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel it’s self is excellent, food cleanliness,comfortable,they can’t do enough for you!! The only negative is the position, right in the industrial back side, it is a muck hole and the view from your window is depressing to say the least.2 local bars within walking distance 120 hkd for 750 ml !!! I rest my case !
Stayed 12 nights in Nov 2019
Response from Hotel Ease Tsuen Wan on 9 Dec 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019
Response from Hotel Ease Tsuen Wan on 4 Dec 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Hotel Ease Tsuen Wan on 4 Dec 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Wan tuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Oct 2019
Response from Hotel Ease Tsuen Wan on 4 Dec 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Nov 2019
Response from Hotel Ease Tsuen Wan on 14 Nov 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2019
Response from Hotel Ease Tsuen Wan on 12 Nov 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Hotel Ease Tsuen Wan on 4 Nov 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

SC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.the food in the restaurant was good.. but the location of the hotel is a bit hidden
Stayed 1 night in Sep 2019
Response from Hotel Ease Tsuen Wan on 4 Oct 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

TIN HANG

Stayed 3 nights in Sep 2019

10/10 Excellent

Ben, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The room and hotel itself look new and clean. Excellent staff who was very understanding and compassionate when I lost my wallet on the from the airport to the hotel (got it back the next day!). The best value hotel you can think of. You need to commute to the city but I still cannot believe how cheap and good the whole booking was. Would definitely book again!
Stayed 3 nights in Sep 2019
Response from Hotel Ease Tsuen Wan on 2 Oct 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 6 nights in Sep 2019
Response from Hotel Ease Tsuen Wan on 2 Oct 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Ease Tsuen Wan on 18 Sept 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite new. it is far but cheap
Stayed 2 nights in Aug 2019
Response from Hotel Ease Tsuen Wan on 6 Sept 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very clean and comfortable, but the nearby environment is not that attractive. It's located in the industrial area. Otherwise, it is a very nice hotel.
Stayed 1 night in Aug 2019
Response from Hotel Ease Tsuen Wan on 6 Sept 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Hotel Ease Tusen Wan on 29 Jul 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Monica, Hong Kong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2nd stay at this hotel, hotel is as shown in photos. Based around industrial area but safe and 7 elevens, laundrette and cafes nearby. Special thanks to the lady (with glasses) in the mornings who cleaned our room 903 thoroughly and also the shuttle bus driver/security guard who made sure the bus left on time. And also returned my mobile phone when I left it on the bus by accident!
Stayed 3 nights in Jul 2019
Response from Hotel Ease Tsuen Wan on 26 Jul 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Hotel Ease Tsuen Wan on 18 Jul 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

S Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Hotel Ease Tsuen Wan on 11 Jul 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Monica, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Nice hotel in quiet industrial area + Clean room - Very small gym - Dislike the fact that the toilet, shower and sink are all separate - Condensation in room caused wet floors in the toilet room
Stayed 1 night in Jun 2019
Response from Hotel Ease Tsuen Wan on 2 Jul 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 15 nights in Jun 2019
Response from Hotel Ease Tsuen Wan on 27 Jun 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel with affordable price.
rooms: Comfortable, clean, quiet, big. Location: remoted in industrial area. Have to take taxi after shuttle bus service. Price: affordable price.
Stayed 1 night in Jun 2019
Response from Hotel Ease Tsuen Wan on 20 Jun 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019
Response from Hotel Ease Tsuen Wan on 27 May 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel has very poor soundproofing. You can hear other rooms very clearly
Stayed 3 nights in May 2019
Response from Hotel Ease Tsuen Wan on 10 May 2019
So much regret to learn the happening from you. Your comment has been addressed and I will work with concerned parties accordingly and we constantly work on improving our hotel and wish to serve you again in the not too distant future!!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable Location not quite convenient, but the shuttle bus helps.
Stayed 7 nights in Apr 2019
Response from Hotel Ease Tsuen Wan on 15 Apr 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Hotel Ease Tsuen Wan on 15 Apr 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Hotel Ease Tsuen Wan on 1 Apr 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

kenny, K.L

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
进出交通不方便… 幸好酒店有定时的shuttle bus
Stayed 5 nights in Mar 2019
Response from Hotel Ease Tsuen Wan on 2 Apr 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Hotel Ease Tsuen Wan on 2 Apr 2019
Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!