Beach/ocean view

Reviews of Marina Hotel Kuwait

5 out of 5
Marina Hotel Kuwait
Marina Mall, Arabian Gulf Road, 446, Salmiya

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 84 reviews" "
Rating 8 - Good. 20 out of 84 reviews" "
Rating 6 - Okay. 5 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Muna, Waukesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Dec 2023
Response from Ziad Boujaber on 4 Feb 2024
Dear Ms.Muna, Thank you for staying at the Marina Hotel Kuwait and for taking the time to rate us . As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to learn that you enjoyed your stay with us. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Ziad Boujaber, General Manager.

10/10 Excellent

Bahauddin

Travelled with family
Liked: Amenities
Very nice active location The staff and the food services are excellent The rooms are clean and comfortable
Stayed 3 nights in Jan 2024
Response from Ziad Boujaber on 24 Jan 2024
Dear Mr.Bahauddin,Thank you for choosing Marina Hotel Kuwait for your meeting and for taking the time to rate us online. As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to learn that we exceeded your expectations and that our team did very well.. We look forward to your next visit to the Marina Hotel Kuwait. Kind Regards, Ziad Boujaber, General Manager

10/10 Excellent

Housam Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and views are absolutely stunning! But the professionalism of the staff and service is pristine. From the doorman to the receptionist to the food servers. Everyone always had a smile on their faces treat everyone with kindness! A true gem of a place. Will definitely book again next time i come to kuwait!
Stayed 5 nights in Nov 2023
Response from Ziad Boujaber on 24 Jan 2024
Dear Mr.Housam, Thank you for choosing Marina Hotel Kuwait for your meeting and for taking the time to rate us online. As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to learn that we exceeded your expectations and that our team did very well.. We look forward to your next visit to the Marina Hotel Kuwait. Kind Regards, Ziad Boujaber, General Manager

10/10 Excellent

Tareq, reading

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023

8/10 Good

Zainab

Business traveller
Liked: Cleanliness, staff & service, room comfort
Amazing stay
the over all stay was good, Staff were friendly and helpful. We had to extent our stay for another week and it was amazing
Stayed 4 nights in Sep 2023

10/10 Excellent

shahir

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 4 nights in Sep 2023

8/10 Good

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Ammar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Conveniently located Beach Hotel
Feels like a Boutique hotel by the beach in Salmiya. Very nice location near a lot of restaurants, the marina mall for shopping & entertainment & some fine dining venues too. The hotel will drop you off you by golf cart if you feel that it is too hot to walk there. On the downside, the water is full of jellyfish so difficult to enjoy the sea & when sunbathing, expect to be bitten by a bunch of mini-insects. The hotel provides great service & is very clean although a bit dated. The breakfast is just ok (not as many hot dishes options as most hotels) & a lot of the food including the sweets were on the dry side. Overall a good & reasonably priced hotel.
Stayed 2 nights in Apr 2023

8/10 Good

BUMJAE, SABAH AL SALEM

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Olusegun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Mar 2023

10/10 Excellent

Tareq, reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

Bahauddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Bahauddin

Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. Nothing was bad and we enjoyed our stay.
Stayed 1 night in Mar 2021
Response from Nabil Hammoud on 1 Apr 2021
Dear Valued Guest, Thank you for staying at the Marina Hotel Kuwait and for taking the time to rate us . As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to learn that you enjoyed your stay with us. We look forward to your next stay at the Marina Hotel Kuwait. Kind Regards, Nabil Hammoud, General Manager

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
روعة
الفندق راقي ونظيف ويستاهل اكثر من ٥ ستارز والحلو انه هادي وما تسمع صوت لاحد
Stayed 1 night in Feb 2021
Response from Nabil Hammoud on 26 Feb 2021
ضيفنا الكريم السيد/محمد ، نشكركم على اختيار فندق مارينا الكويت لإقامتكم ، كما نشكركم أيضا على مشاركة تجربة إقامتكم معنا من خلال الاستبيان. وأسعدنا كثيرا تعليقكم الرائع فيما يتعلق باقامتكم معنا حيث الهدوء والخدمة المتميزة .نتمنى زيارتكم لنا قريبا .تحياتى نبيل حمود .المدير العام

8/10 Good

nawaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view & quite room. I did not like that no hot water in the bathroom "warm"
Stayed 1 night in Dec 2020
Response from Nabil Hammoud on 6 Feb 2021
Dear Mr.Nawaf, Thank you for staying at the Marina Hotel Kuwait and for taking the time to rate us. As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to learn that you appreciated the amazing view and the quiet rooms we have .On the other hand,we value your feedback on the hot water and we do apologize for any inconvenience this may have caused and we will take it into considerations.We look forward to your next stay at the Marina Hotel Kuwait. Kind Regards, Nabil Hammoud, General Manager

10/10 Excellent

Tareq, Kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean luxury rooms, beach and pool.
Stayed 2 nights in Oct 2020
Response from Nabil Hammoud on 26 Oct 2020
Dear Mr.Tareq, Thank you for staying at the Marina Hotel Kuwait and for taking the time to rate us . As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to learn that you appreciated the great location of our hotel ,the cleanliness and the other services .We loved having you and look forward to your next stay at the Marina Hotel Kuwait. Kind Regards, Nabil Hammoud, General Manager

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

AHMED S

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Mohamed Saad on 19 Feb 2020
Dear Mr.Ahmed, Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to rate us. I was very sorry to learn that we haven't met your expectations with regards to your recent stay with us. I will definitely share your review with the entire team to take it into consideration to improve our services. The team and I truly hope that you will give us another chance to impress you upon your future visit. It would be our pleasure. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Mohamed Saad, Front Office Manager.

10/10 Excellent

Wissam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Great stay, nice venue, property well maintained, good location, near marina mall, nice breakfast buffet. Recommended!
Stayed 1 night in Dec 2019
Response from Nabil Hammoud on 19 Feb 2020
Dear Mr.Wissam, Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to share your feedback about your stay with us. As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We take great pride in the service that we provide, and are pleased to hear that your experience met if not exceeded your expectations. I have shared your feedback with our staff, and all of them were very happy to receive your feedback. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Nabil Hammoud, General Manager

10/10 Excellent

Wissam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nabil Hammoud on 19 Feb 2020
Dear Mr.Wissam , Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to share your feedback about your stay with us. As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We take great pride in the service that we provide, and are pleased to hear that your experience met if not exceeded your expectations. I have shared your feedback with our staff, and all of them were very happy to receive your feedback. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Nabil Hammoud, General Manager

10/10 Excellent

Eman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was amazing stay and amazing staff. All over I highly recommend this hotel.
Stayed 3 nights in Oct 2019
Response from Nabil Hammoud on 9 Oct 2019
Dear Ms.Eman, Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to share your feedback about your stay with us. As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We take great pride in the service that we provide, and are pleased to hear that your experience met if not exceeded your expectations. I have shared your feedback with our staff, and all of them were very happy to receive your feedback. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Nabil Hammoud, General Manager

10/10 Excellent

Mojtaba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and quite
Excellent as usual. Pleasant and efficient reception, and clean rooms.
Stayed 4 nights in Sep 2019
Response from Nabil Hammoud on 26 Sept 2019
Dear Mr.Mojtaba, Thank you for staying at the Marina Hotel Kuwait and for taking the time to rate us .com. As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We take great pride in the service that we provide, and are pleased to hear that your experience met if not exceeded your expectations. We loved having you and look forward to welcoming you back to the Marina Hotel Kuwait. Kind Regards, Nabil Hammoud, General Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean hotel within walking distance to the Marina Mall and plenty of shopping and dining options. The rooms have spectacular sea view and the hotel has its own beach. The staff are super friendly; will definitely get back to the hotel next time we go to Kuwait.
Stayed 4 nights in Sep 2019
Response from Nabil Hammoud on 24 Sept 2019
Dear Guest, Thank you for staying at the Marina Hotel Kuwait and for taking the time to rate us. As the General Manager of Marina Hotel Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We take great pride in the service that we provide, and are pleased to hear that your experience met if not exceeded your expectations. We loved having you and look forward to welcoming you back to the Marina Hotel Kuwait. Kind Regards, Nabil Hammoud, General Manager.

10/10 Excellent

Eman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel I would recommend strongly for everyone specially the ones whom love beach and swimming pools.
Stayed 2 nights in May 2019
Response from Nabil Hammoud, General Manager on 8 May 2019
Dear Ms.Eman, Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to rate us. We really appreciate it and delighted to learn that you had an enjoyable stay with us. I have shared the survey with our staff, and all of them were very happy to receive your feedback. We look forward to welcoming you back to the Marina Hotel! Kind Regards.

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Nabil Hammoud on 27 Jan 2019
Dear Mr.Hussain, Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to rate us on Expedia. We really appreciate it and delighted to learn that you had an enjoyable stay with us. I have shared the review with our staff, and all of them were very happy to receive your feedback. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Nabil Hammoud ,General Manager

8/10 Good

-, Dammam, SA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We returned to the hotel after a long day of activities only to find a large fly in the room. We asked for a swatter, but they sent 3 staff members. One of them hit the fly and missed and they spent about 45 minutes looking for it. During this, we had to leave the room because it got crowded. We told the front desk about the situation and he laughed at us but agreed to add a note for the morning team to deal with it. They called us the next morning but offered very unrealistic compensations. They offered late checkout and lunch. Really? Who would come to Kuwait and would want to eat lunch at a hotel? When we asked for other options, they offered a "discounted rate" which was more expensive than what we paid for through Expedia. We don't like the way they handled the issue, and we hope the Expedia intervenes. Other than that, the room was nice.
Stayed 2 nights in Jan 2019
Response from Mohamed Saad on 17 Jan 2019
Dear Guest, Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to share your feedback about your stay with us. We are delighted to learn that you appreciated our rooms. At the same time, we do apologize for any inconvenience you might have encountered during your stay with us and that we have not fully met your expectations, we look forward to giving us another chance to gain your trust back and it will be a great pleasure to host you again at our hotel and we will do everything we can to improve your experience with us and exceed your expectations during your next visit.. We look forward to welcoming you back to the Marina Hotel! Kind Regards. Mohamed Saad, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to be in Kuwait
This is a unique and friendly place. I travel regularly to Kuwait, from Switzerland, for work and I have stayed there over many years and have always been satisfied. To start with, the hotel has an unfailing complementary shuttle service from and to the airport, with equipped cars, and experienced staff. Check in and reception is quick, pleasant and efficient. Breakfast is excellent. Hotel has easy access swimming pools, with nice staff. So are the staff of the spa and gym, with an experienced coach. One can easily walk to Marina mall, or along the shore, while hotel itself is isolated and is peaceful and quite. The rooms are clean, nicely decorated and spacious, with open view towards the sea, and much light and sun. Thanks to the ability of its multi-cultural and multi-lingual director, the hotel functions efficiently and harmoniously, and makes one feel at home.
Stayed 4 nights in Dec 2018
Response from Nabil Hammoud on 26 Dec 2018
Dear Dr.Kazazi, Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to share your feedback about your stay with us. We are delighted that you enjoyed your stay and it is always a pleasure to host you at our hotel during your visits to Kuwait. I have shared your valuable feedback with our staff, and all of them were very happy to receive your feedback. We look forward to welcoming you back to the Marina Hotel! Kind Regards Nabil Hammoud General Manager

10/10 Excellent

TARIQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق هادئ
فندق رائع
Stayed 3 nights in Dec 2018
Response from نبيل حمود , المدير العام on 24 Dec 2018
ضيفنا الكريم السيد/طارق ،نشكركم على اختيار فندق مارينا لإقامتكم بدولة الكويت ، كما نشكركم أيضا على مشاركة تجربة إقامتكم معنا من خلال الاستبيان .وأسعدنا كثيرا تعليقكم الطيب.نحن حريصون دائما على تقديم أفضل ما لدينا لضيوفنا الكرام. نتمنى زيارتكم لنا قريبا .تحياتى نبيل حمود المدير العام

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Experienced the best service in years. Quick check in, efficient concierge and responsive housekeeping and room service. Hotel is right next to a large shopping centre with many food and coffee options. 45 minute drive to the airport, and transportation is provided gratis by the hotel. Rooms are nice, if not a little overwhelmingly white and stark of decorations. Good shower pressure. Hot water from the sink could be hotter, as I had to boil water to shave with. Overall, a great stay. Would certainly recommend.
Stayed 2 nights in Oct 2018
Response from Nabil Hammoud on 31 Oct 2018
Dear Guest, Thank you for your recent stay at the Marina Hotel Kuwait and for taking the time to rate us on Expedia. We really appreciate it and delighted to learn that you had an enjoyable stay with us. I have shared the review with our staff, and all of them were very happy to receive your feedback. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Nabil Hammoud ,General Manager

10/10 Excellent

alison, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a lovely area
Beautiful pool area Staff very friendly and helpful
Stayed 5 nights in Sep 2018
Response from Nabil Hammoud, General Manager on 2 Oct 2018
Dear Ms.Alison, Thank you for staying at the Marina Hotel Kuwait and for taking the time to rate us on Expedia. We are delighted to learn that you appreciated the service of our staff and the hotel facilities. We are looking forward to welcoming you back to our hotel.

10/10 Excellent

Samuel, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, views are fantastic and the private beach and pools wwre the bomb
Stayed 1 night in May 2018
Response from Nabil Hammoud on 4 Jun 2018
Dear Mr.Samuel, Thank you for taking the time to share your feedback about your stay with us. We are delighted to read your comments about the hotel and the staff. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Nabil Hammoud, General Manager

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful view
trip was fine, apart from the fact that they couldn't seem to locate my booking via a third party, they booked me in nevertheless for the same rate. I could see that the facilities were good but i was not able to make use of them due to my busy schedule. Otherwise, the view from the balcony is very good, the bed is comfortable, the shower is spacious and strong, breakfast was also very good and varied.
Stayed 1 night in May 2018
Response from Nabil Hammoud on 24 May 2018
Dear Mr.Mustafa, Thank you for taking the time to share your feedback about your stay with us. We are delighted to read your comments about our hotel rooms, view and breakfast. On the other hand, we regret to learn that you had a challenge upon your arrival, we will look into this matter and we thank you for bringing it to our attention. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Nabil Hammoud, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast buffet and wonderful staff.
Stayed 4 nights in May 2018
Response from Nabil Hammoud, General Manager on 24 May 2018
Dear Guest, Thank you for taking the time to share this lovely review with us. We are delighted to read your comments regarding our hotel. We look forward to welcoming you back to the Marina Hotel! Kind Regards, Nabil Hammoud, General Manager

10/10 Excellent

Maha, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday in Marina Hotel ,very clean room and helpful staff
Stayed 3 nights in Dec 2017
Response from Marina Hotel on 31 Dec 2017
Dear Ms.Maha, We thank you and very much appreciate your review on Expedia, I am really delighted that you had such a wonderful stay and that you are happy with our staff and room cleanliness. We look forward to welcoming you back to the Marina Hotel! Kind Regards Nabil Hammoud General Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in Kuwait
Amazing hotel, superb service. Excellent food and very supportive staff.
Stayed 4 nights in Aug 2017

8/10 Good

VM, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay - one night
Stayed for one night only. Too cold to go to the beach. Rooms are nice, large enough, excellent facilities, staff very friendly. Recommended.

6/10 Okay

Fareed

Liked: Cleanliness
The hotel is nice. However, very bad internet and too much security

10/10 Excellent

Jacqueline, Blacksburg, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and Location
I first visited this hotel in October 2016 and when I had an opportunity to return to Kuwait a month later, I made an immediate change in my plans to stay here again. The staff is so prompt and constantly asking in what ways they can help and make your stay as you'd like. It's a beautiful property, close to the cornice, and right on the Marina. You can walk, shop, and get to any other parts of Kuwait very quickly. Would definitely stay here again.

6/10 Okay

Abdullah

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

World Traveler, San Fransico, California

Disliked: Property conditions & facilities
Nice Hotel close to beach
The location is great. This hotel expedia room rate is ony based on one person. So be prepaired to get charged more, like $70 more per person a night. The buffet break fast is very greasy and fast food. We stayed for 4 nights and even we had free breakfast end up walking to the shopping center next door to get cofee and pasteries. First night we had to change our room, due to loud noise from adjointing room. The sound insolation is very poor and we could here the next door people having an intercourse!!! at 2am in the morning we had to repack and move to another room. We could not sleep until 5 am! We were not offered any compensation. The hotel hallways on the first floor need painting and poorly maintained. Not sure i will ever want to be back.

10/10 Excellent

Abdullah, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Ok and very good location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront Hotel in the City
Expensive for what you get, but probably that is Kuwait more than this particular hotel. Walkable to mall shopping and Starbucks and eateries, excellent gym, solid wifi. Disappointed that swim-up bar in the pool was not functioning (they just ordered from inside) and restaurant only served buffet at dinner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Muna Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort