Exterior

Reviews of Le Royal Hotel

4 out of 5
Le Royal Hotel
Arabian Gulf Road, Kuwait City

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 65 reviews" "
Rating 8 - Good. 29 out of 65 reviews" "
Rating 6 - Okay. 7 out of 65 reviews" "
Rating 4 - Poor. 6 out of 65 reviews" "
Rating 2 - Terrible. 4 out of 65 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian, Kuwair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach side view was very nice. The staff responded very quickly with regards to my check in review about things I noticed weren't clean. Only thing I wish i had was warm water but maybe there was a swirch that i didnt know abour.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
The staff was bad specially the lady manager there is no. common sense. She was rude and Loud. These one rule for the arabs and white people and there panther rule for the other people. It is terrible manager. I will never stay again
Stayed 5 nights in Nov 2019
Response from Le Royal Hotels’ Kuwait on 26 Nov 2019
"Dear Guest, We regret to hear the inconvenience during your stay, however unfortunately having visitor up in the room is not allowed based on our hotel's policy Remain with sincere regards, Le Royal Hotels’ Kuwait & Management Team"

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
No hot water, even after the maintenance came to fix. We can hear the noise from the hallway and out. Only one towel in the bathroom.
Stayed 1 night in Dec 2018
Response from Mahmoud Osman on 10 Jan 2019
"Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, le royal hotels

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs urgent renovation
The hotel was not up to standard. It was noisy and not so clean

8/10 Good

Abdullah, RIYADH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and friendly staff
The hotel is clean and its staff were vey nice and friendly. the breakfast was very good. The internet was not strong.

10/10 Excellent

bader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and location

8/10 Good

Ali, Bahrain

Liked: Staff & service
Great location and breakfast
Friendly staff and great location. Breakfast is great with variety. Have booked a junior suit, requested it at highest level but was given at third floor only. They charged me extra for my daughter's breakfast despite the fact that she was considered a child ( 12 y o ) and was clearly indicated free of charge in my Expedia booking confirmation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Its very near the beach, staff was very pleasant and helpful. There are also a few western restaurants close by. I would stay again

10/10 Excellent

Alya, UAE

Liked: Property conditions & facilities, room comfort
It was nice but the food wasnt greet

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rasha, Kuwait

Disliked: Property conditions & facilities, room comfort
Nice location
Nice hotel in a nice location , however room furniture and bedding are old and need replacement.

6/10 Okay

Verified traveller

Liked: Staff & service
Good location and reasonably proced
I've stayed at this hotel several times but I have to say unless you get a room on one of the higher floors the road noice is really bad. Also the air conditioning system is really very noisy so no matter what you do it's difficult to get a good nights sleep.

8/10 Good

IBRAHIM, RIYADH

Liked: Cleanliness
expensive stay .
In general was OK. but the Hotel rate was very high. the bed was very noisy every time we move or change position. View was very nice. breakfast was good. the room was not insulated well so there was noise coming from outside.

8/10 Good

Mohammed, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel was nice and clean, Great location with plenty of parking, the service was good, The room was comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nice hotel, but ...
The place was pleasant, but the front desk staff needs to be better versed in the hotel's own policies.

8/10 Good

Marwan, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, they improved a lot since my last review.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Aref, Manama, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The hotel was nice and the staff were very helpful. The breakfast was reasonable with good selection and fresh juices. The Price was good compared to the same class of hotels available in Kuwait. I would definitely stay there again.

10/10 Excellent

Marwan, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
They gave me a great room, the staff were extremely helpful & went out of their way to meet my needs. Hotel location is very convenient, on the cornishe. They have a fantastic sea food restaurant. I will definitely come again :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel with nice food
I arrived much earlier than I should and they upgraded my room to accomodate me.

4/10 Poor

Abu Ziad, Lebanon

Disliked: Room comfort
Noisy Rooms
My reservations wasn't showing on their system, although I had a Hotels.com confirmation, so I had to wait for around 45 minutes till they gave me my room!!! Eventually, they gave me a junior suite, but it was very noisy outside, the ac grills are right on top of you over the bed, very annoying, very small bathroom. However, hotel staff were very friendly & helpful.

8/10 Good

mazen97, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but Comfy
The hotel is old but renovated. In general the location is great as it is near many restaurants and city center. The beds are comfy and the rooms are very clean. The staff are friendly. Breakfast is good. The price is high considering the hotel's age and service.

10/10 Excellent

Rick, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Great breakfast and shuttle to. Airport.

4/10 Poor

VU, Bahrain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor location n poor facilities.
The hotel is surrounded by construction site n the work was going on whole night. As a result had sleepless night. The in room menu did not match what they could offer. The food had no taste. The breakfast did not look fresh.

8/10 Good

Mohsen Shukralla

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Sabaan, Saudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with good rate
Great hotel location with reasonable price Has great resturant with reasonable price Only minor improvements like bigger pool maybe in roof n fix little noise from AC

8/10 Good

kajio, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Room
It was a nice room very clean and comfortable.

8/10 Good

J, Tucson AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
The service was good and the room was clean and comfortable. Not recently remodeled. The location was not near other places to see except the Gulf. The breakfast was good. WiFi worked well. Fitness room acceptable. I would stay there again.

8/10 Good

James, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Well located on the Gulf Road.
Hotel has a very pleasant and helpful staff.

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professionally run, delightful, convenient
I can't say enough good things about Le Royal hotel chain in Kuwait. In a sea of overpriced hotels, Le Royal is serious value for money. The staff are great and accomodating, they provide free wifi, breakfast, and airport transfer. Location is extremely convenient. I am in Kuwait once every 6 weeks for business, and I won't stay anywhere else.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Too expensive. I booked for two adults and one kid but they charged me for the extra bed and they would not let me in before I paid the extra mony. The quality of service is not up to expectation. The extra bed was not of good quality and not comfortable, and not worth its value. There is not much personal touch when dealing with the hotel staff including the management.

10/10 Excellent

Ray 4, Ontario, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel- Close to all attractions
Nice Hotel- Close to all attractions. The staff were happy to accomodate our requests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

James, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall!
Really nice staff.... nice place to be. its the small things that count... they already knew who i was and that i had been before

8/10 Good

Ali

Liked: Room comfort

8/10 Good

Elle, San Francisco, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel for a quiet weekend
I thought it was a great place, quiet and comfortable. The restaurant is superb and I highly recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

roberto

Disliked: Room comfort
LE ROYAL KUWAIT
I have been using this hotel for years, when it was under the Le Meridien chain. Recently local owners decided to get away from the chain and re-named Le Royal. the hotel is the same, nothing changed, not even the staff members. It is a decent hotel at a fair rate most of the time. but, there are few things that needs attention: the swimming pool is non useable. there is no fitness room. the air conditioning in the room is often very noisy, like an airplane inside the room. other than that, is a nice hotel for the money and easy to get to.

8/10 Good

Kadhem, Saudi

Liked: Cleanliness, room comfort
Nice Hotel
Nice hotel which is located near interested locations at maine road of the city at Arabian Gulf, but little costly.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good not bad
the hotel was nice and the staff helpful the problem that the hotel needs some mintinance spicily on the bath and the swimming pool

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Bad staff thy charge me 5 kd for nothing !!!!!

10/10 Excellent

Elizabeth, Toronto, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Meridien Kuwait - Perfect view of the gulf
Absolutely loved this hotel which exceeded our expectations. The complimentary airport shuttle was great and prompt. The hotel staff were always pleasant and helpful. Very elegant and classy surroundings. Bed was very comfortable with beautiful linens. Food at breakfast was good with generous selection. We had requested a sea view and were pleasantly surprised to be accommodated. Views of the Kuwait Towers were beautiful as well as the views of the beach and gulf. Complimentary internet in the room was great.

8/10 Good

P.

Liked: Cleanliness, staff & service, room comfort
Fabulous Service--a bit dated.
Absolutely the best service from all staff--from check in to check out. Room was clean and very comfortable but a dated. Could definitely use some updating. Strong smells --maybe from the kitchen. Had to keep the balcony door open.

8/10 Good

ALI

Liked: Cleanliness, staff & service, room comfort
الفندق رائع و يفتح على مطعم خديوي وجاردن برجر
أقامه ممتعة بالفندق ويفتح على مطعم خديوي مطعم رائع ل كن اذا اردت سرير منفرد للغرفة يعطونك الواجه الخلفيه اما الملكي يعطونك غرفه تفتح على بحر الخليج

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

manal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
تم عمل ابجريد لي للغرفه الي سويت مع اطلاله بحرية كانت مبادرة رائعه

8/10 Good

SALEM, ممتاز على شارع الخليج العربي بإطلاله على البحر

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق رائع وطاقم عمل ممتاز ومتعاون
ممتازة وليست اول مره