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"Everyone was extremely helpful, especially Aryana the housekeeper. He took care of all our needs. The location is amazing "

"Pros: Location and the Pool. Walking distance to Waterbom and other amenities in heart of Kuta. Kids lived the pool and the slides. Rooms were clean and neat. Staff was very friendly Cons : Breakfast was a miss. Coffee machines make really bad coffee, brista coffees are not much better. Kids club is paid activity. Had to pay to hire a swimming floatie for my 6 yr old. Probably would not have felt this way if we didn't moved from a different hotel. "

"The room was at very basic condition, leaking shower tap and basin. The staff were great, room service and reception were great. The main pool is beautiful and clean but the infinity pool wasn't great specially with supper slippery area around the pool. The break fast at international restaurant was great. Japanese restaurant was perfect. Indian restaurant were bad. The Soho bar staff and service was trouble. The beach was much more better than what I was expected. "

"Very things was great "

"Clean room / staff / Breakfast / Outdoor pool / beach club / all the hotel Excellent and perfect "

"The check in/out desk was manic. the lines were 5 people deep for all three staff. The room itself was noticeably smaller than it appeared on the website. We booked two family rooms side by side for our group of five. The air-conditioning in one room struggled the entire stay, although the other room was fine. The TVs were very small with no decent channels, and none of them were smart TVs — which really should be standard these days. We stayed during Nyepi Day, and the food/menu was honestly terrible. We paid an exorbitant amount for food that was virtually inedible and ended up spending nearly $100 on instant noodles from the mini-mart inside the hotel just so we had something we could eat. For a hotel marketed with a Western theme, the least they could do is offer food that guests can actually enjoy. The spa was the most expensive spa I have gone to in Bali and the massage left me with more pain than relief. Overall, nice and clean but totally not worth the cost."

"Breakfast was fresh every morning, service was amazing,everyone was very friendly and helpful. Would stay there again "

"Breakfast was great."

"Biggest pool I've ever seen. Spotlessly clean."