Hotel is lovely, although rooms are dated and on the smaller side. The bathrooms look like they haven't been updated since the 1980s. The bed was very comfortable - although a Japanese room option would have been nice. The buffet dinner was excellent. Onsen (spa) bath was very good, with nice natural water, although the onsen area was a little small. For a Kusatsu resort hotel, where the onsen is the main attraction, I would have expected a bit more.