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Hotel 21

3.0 star property

Choose dates to view prices

Located close to Lake Biwa Museum and Biwako Hall, Hotel 21 provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is ₹6,473
₹7,162 total
7 Jun - 8 Jun
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About this property

Hotel 21

  • Hotel near Lake Biwa Museum
  • Located close to Biwako Hall, Hotel 21 provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking and extended parking
    • Full breakfast (surcharge), free bike hire and luggage storage
    • Newspapers in the reception, a 24-hour front desk and a lift
  • Room features
  • All guest rooms at Hotel 21 offer perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • 36-inch flat-screen TVs with Netflix, Hulu and streaming services
    • Lanais, fridges and digital channels

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Exterior
Hotel Boston Plaza Kusatsu
Kusatsu
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 1,001 reviews
The price is ₹4,854
₹5,962 total
21 Jun - 22 Jun
Hotel Boston Plaza Kusatsu
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately JPY 950 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel 21 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel 21?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel 21 on 7 Jun 2026 start from ₹6,473, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel 21?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel 21?

Check-in start time: 3 PM; check-in end time: 9 AM.

What time is check-out at Hotel 21?

Checkout is at noon.

Where is Hotel 21 located?

Located in the heart of Kusatsu, this hotel is 5.4 mi (8.7 km) from Lake Biwa Museum and 7 mi (11.3 km) from Biwako Hall. Nanzen-ji Temple and Eikan-do Temple are also within 16 mi (25 km). Kusatsu Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

7.8

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 84 reviews
Rating 8 - Good. 36 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 4 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

Reviews

Verified

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation, clean roon
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが遅い時間でしたが…丁寧に対応してくださり嬉しかったです。 前もって連絡を入れていたのも良かったのかもしれないです。 朝食も美味しくいただきました。 ありがとうございます。
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Kohei

エントランスが分かりにくい。
Stayed 1 night in Mar 2026
Verified

8/10 Good

ATSUSHI

女性向けのサービスが充実していてよかったと思います。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広々している 電子レンジもすぐに使えて便利
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

WATARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もキレイで、満足できた。チェックアウト時にカイロをくれる心遣いがすごく嬉しかった。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ヨシアキ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ施設清潔でとても良かったです！ 滋賀県に行った際はまた行きたいホテルでした。
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveller

浴室カーテンの臭いが生乾き臭で不快でした。 それ以外は満足です。
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

KAZUHITO

ゆったり過ごすには申し分なし。

建物は新築ではありませんが、バス・トイレは改築されて清潔です。部屋の広さは申し分なく、ゆったり過ごせました。
Stayed 1 night in Dec 2023
Verified

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広い
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service
トイレのタンクの水がポトンポトン落ちて気になって寝れなかった。トイレのドアを閉めたら気にならなかったです。
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
草津駅に近く、交通の便が良い。 バスルームの鏡にはくもり止めを塗っていてほしかった。
Stayed 1 night in Dec 2022
Verified

8/10 Good

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に滞在できました

駅から少し離れていますが、静かな環境です。 部屋は広く快適でした。Wifi環境も良好でした。 朝食はバイキングでなくセットメニューですが必要十分な量でした。 駅近隣のチェーンホテルより高額ですが、部屋の広さを考えれば納得できます。
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

あどちゃん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんが親切でした。禁煙希望から喫煙室になってしまったのですが、空気清浄機や清浄スプレーを用意してくれました。匂いはどうしても取れなかったですが、対応が良かったので、まずまず良かったです。部屋は古いなりに清潔感ありでよかったです。朝食も美味しく、ボリュームもありました。働きに来てる方が利用してるようで、近い部屋から大きな声や音も聞こえずよかったです。枕が高いのがわたしには合わなくて残念。2種類くらいあるといいかな。あと、美顔器の貸し出しはとても良かったです。感染対策も出来ていました。とにかく落ち着いて過ごせるホテルでした。駐車場も敷地内無料はいいですね。機会があればまた利用したいです。
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
めーちゃくっちゃ良かったです
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

とても便利で助かりました。

部屋も広く、清潔感があった。 お風呂はユニットバスだったが、広々していてゆっくりできました。 駅にも近く、駐車場も広くてチェックアウト後も利用できたのでとても助かりました。また利用したいです。 近江八幡からの道がとても渋滞するので時間は余裕をもってがいいと思います。
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
綺麗でひろくてよかったです
Stayed 1 night in May 2020
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

宿泊するなら1泊

周辺に飲食店が少ないのと、全体的に古い。 連泊ではなければOK。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切で対応が良く、朝飯もとても美味かった。 サービスも良いので機会があれば又利用するつもりである。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, new washrooms and free parking near station.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
駅から少し遠いが、部屋の広さはゆったりとしていてよかった。
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Mitsuo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
全般には、ビジネスでの滞在は問題ありませんでした。毎日清掃もいいし、お風呂もまあまあ広くてよかったです。ただ、室内にある少し古めの湯沸かしポットにいっぱいの水を入れてくれているサービスは要らない、水道水かミネラルウォーターなのか分からず使いたくない。
Stayed 5 nights in Sep 2019
Verified

6/10 Okay

FUJIE

朝食をせめてバイキングにしたら良いのに。

ちょっと周辺が寂しい。 ホテルと企業があるビルがくっついていて 場所がわかりにくかった割には 駅前周辺の他ホテルよりも 割高でした。朝食が予約制の定食しか対応していないところが、調理人がいないことをアピールするのと同じやなあと感じました。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建屋は恐らく古いと思いますが、部屋の中の施設は新しくリニューアルしてあり、またアメニティグッズも豊富な上に、フロントでの貸し出しも充実していました。 また、本当は禁煙に泊まりたかったが、喫煙しか空いていなかった為に喫煙室泊まりになった事への対応に細かに気づいて戴くなど、従業員の方々が良かったです。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
朝和定食、量もあり大変満足しました
Stayed 1 night in May 2019