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Reviews of Kandyan Reach Hotel

3 out of 5
Kandyan Reach Hotel
344-350 Kandy Road, Kurunegala

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tejal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experiance
Horrible. They do not provide even water and when we requested one they started arguing. Not recommended and food also not good, plates were not cleaned even. bad experience
Stayed 1 night in Feb 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Staff & service
The Hotel is very large in size and the staff were very pleasant and helpful organising a driver to take us out of the area to visit all the places of interest we would not see otherwise. Kurunegela itself is not geared up for tourism and is more your local town. So there is a need to travel out. The Hotel is tired with the decor and carpets needing to be replaced and an overall update required. The restaurant choices are limited and overall the Hotel and the area does not cater for europeans
Stayed 2 nights in Jan 2024

8/10 Good

Janaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Very clean and nice hotel. We had a very enjoyable stay with a large group of friends and family
Response from Hemantha -FOM on 22 Apr 2018
Dear Guest, Many thanks indeed for your lovely comment. We hope to see you again as our loyal guest at Kandyan Reach

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The interior of the rooms let down the hotel, bathrooms needed to be renovated.
Stayed 1 night in Oct 2017
Response from Hemantha - Front office Manager on 6 Dec 2017
Dear Guest, Many thanks for your review, We hope to serve you with improved service and facilities Look forward to welcoming you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kandyan Reach - Great hospitality
Nice short stay. On a busy road but the local handicraft on opposite side is a plus point. Good swimming pool with a separate kids pool. Well trained polite and friendly staff. Good room sizes with modern amenities. Good breakfast Sri Lankan style. Other breakfast choices are also available.
Stayed 2 nights in Aug 2017

6/10 Okay

Suneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Outdated old standard rooms
A very friendly from desk, nice lobby, average breakfast (again with nice restaurant staff), nice pool with large, spacious but oversold outdated standard rooms. The room not worth the money I paid at all.

4/10 Poor

Lalchand Jethanand

Disliked: Cleanliness, property conditions & facilities
On 19/9 night Wife order a pork dish and found that the meat was rotten after first bite and went to the toilet. After that She just had soup only as there are not many restaurants around.. The room needs upgrading. Looks old. Buffet breakfast was good on 20/9 but ala carte breakfast on 21/9 was very slow in service. We had some beers during our stay which we found very chilled and good.

10/10 Excellent

Mitsunobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
クルネーガラで一番のホテル
クルネーガラで一番のホテルと思います。とても清潔でテレビ、クーラー、冷蔵庫、Wi-fi なども完備していました。利用しませんでしたが、綺麗なプールもありました。クルネーガラ駅にも徒歩圏内ですし、市内のバスステーションにもトゥクトゥクで200〜300ルピー程度で行けると思います。
Stayed 1 night in Aug 2023
Response from kandyanreach hotel on 3 Sept 2023
Thank you for your valuable feedback.

10/10 Excellent

Masashi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯もうましいスタッフも気さく
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

It was the worst hotel. If you are a hotel claiming to be a 3 star, I hope that it will be improved. Employees only make excuses and can not feel sincerity. Even after presenting my passport, the nationality of the registration card was wrong. Because I'm signing, is not it a formal document? It is the first time for Bell Staff to carry my bag containing valuables without refusing. I was surprised at the incharge of housekeeping that made excuse the reason why the water of the anterior person was left in the pot was trainee. Is not room inspection your responsibility? I tried to ask to use wifi, but there is no extension number information. I contacted via an outside line and the staff delivered the password, but the information was wrong. I had to go to the front desk, but the words did not come out to correspond to the arrogant front staff. At the breakfast, Scrambled eggs are too salt to eat. At the time of checkout there was no apology and I found out that the information was not shared. If you name a 3 star, the responsible person should immediately rectify the situation.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
この周辺では数少ない良ホテルの一つ。
いつも、空港からの到着日に、夜に到着してから一泊するのに利用させて貰ってます。 今回だけか分かりませんが、朝食がブッフェから、メニューで選ぶ物に変わっていました。 ネットは､パスワードをフロントで発行して貰い、ロビー、レストラン、部屋で使用する方式です。 部屋にドライヤーと歯ブラシは無し。 ＷＩＦＩも、使用上限が無くなった様で、気にせず使用できるように為ってました。 速くは無いですが、ｍａｉｌやＳｋｙｐｅなどで、仕事に使用が出ない程度には、 速度も出ていますので、動画を見たり出なければ問題ないかと。 観光目的なら、空港から、ピンナワラやキャンディ方面に行く時には、 丁度良い場所では無いかと思います。
Stayed 1 night in Sep 2018

8/10 Good

SATORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hemantha on 27 Feb 2018
Thank you for your valuable feed back,We wish see you back @ Kandyan reach

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2017

8/10 Good

SATORU

Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

親切なホテル
フロントや従業員の接客は親切で、よかったです。料金も比較的に安かったです。しかし、部屋にドライヤーが置かれていなく、wifiも遅かったです。シャワーは学生寮みたいな設備です。

8/10 Good

Miguel Angel, Spain

Liked: Cleanliness, staff & service, room comfort
Correct hotel for the price
Very good food in the hotel restaurant, nice swimming pool and all clean. Service very helpful and free parking