2 outdoor pools
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Reviews of Sotis Hotel Kupang

4 out of 5
Sotis Hotel Kupang
Jl. Timor Raya KM3, Pasir Panjang, Kupang

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 12 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu food from restaurant very average.
Stayed 1 night in Sep 2023

8/10 Good

stephen, northcote

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Had burgers for dinner in the restaurant and they were terrible on several levels.
Stayed 1 night in Aug 2023

8/10 Good

clare

Stayed 1 night in Apr 2022
Response from Best Regards, Sari Sedhu General Manager on 10 Apr 2023
Dear Clare,Thank you for your valuable feedback, it is highly appreciated, we used feedback such as your to be better in the futureWe wish to welcoming you back in not distance futureOnce again thank you for staying at Sotis Hotel Kupang

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Enjoyed the room service and amenities. Food is good!
Stayed 1 night in Feb 2021
Response from Best Regards, Sari Sedhu General Manager on 10 Apr 2023
Dear Valued Guest,Thank you for your valuable feedback, it is highly appreciated, we used feedback such as your to be better in the futureWe wish to welcoming you back in not distance futureOnce again thank you for staying at Sotis Hotel Kupang

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020
Response from Best Regards, Sari Sedhu General Manager on 10 Apr 2023
Dear Valued Guest,Thank you for your feedback, really appreciate it. We used feedback such as yours to be better in the futureOnce again thank you for choosing Sotis Hotel Kupang as your place to stay during in KupangWe wish to welcoming you back in not distance future

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it and i hope i can go back one day. It is a real jewel.
Stayed 2 nights in Nov 2019
Response from Marci on 5 Dec 2019
Thank you for choose this hotel and stay in here. Hope you go back one day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best in Kupang
Great almost stylish hotel, with fabulous seafront balconies, excellent pools, welcoming F&B outlets and helpful staff. Some Timorese style which is a plus. Beach side location but you would not want to swim.
Stayed 1 night in Jul 2019
Response from Theo on 7 Feb 2020
Thank you for choose this hotel and stay with us. Hope to have you again in the future.

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated tourist accommodation
We were totally surprised by this top of the notch hotel. Modern and specious only to name a few of the attributes that come to my mind.
Stayed 1 night in Dec 2018
Response from Theo on 7 Feb 2020
Thank you for choosing our hotel and stay with us. Hope you can stay again in the future.

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortably stopover hotel
We had a brief overnight stay in Kupang and found this a great choice. The staff were extremely friendly. Pool was nice, coffee was good. I asked for 2 rooms side by side and they made sure this happened which was my main concern.
Stayed 1 night in May 2018
Response from Theo on 7 Feb 2020
Thank you for choosing our place and stay with us. Hope you can stay again in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Kupang
I believe this is the best hotel in Kupang. Not much to do around town and everything you need is right at the hotel.
Stayed 1 night in May 2018
Response from Theo on 7 Feb 2020
Thank you for choosing our place and stay with us. Hope you can go back in the future.

8/10 Good

Abraham, Jakarta

Liked: Property conditions & facilities, room comfort
Nice Hotel in fornt of the beach
The hotel has a pretty spacious twin room that I stayed. Awesome swimming pool and next to the B&B cafe and bar.
Stayed 1 night in Apr 2018
Response from Theo on 7 Feb 2020
Thank you for choosing our hotel and stay with us. Hope to have you here again with us.

6/10 Okay

Adhi Kusuma

Stayed 2 nights in Feb 2018
Response from Theo on 7 Feb 2020
Thank you for staying in our hotel. Hope to have you here again with us.

10/10 Excellent

Lorne, Halifax, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in over 2 months of travel
After travelling through Lombok, Sumbawa and Flores, we were looking for some nice creature comforts and Sotis was the answer. We went for the Premium ocean view room and the room and view are both gorgeous. The room is large, clean, all the amenities of 5 star hotel, large LED TV, AC worked great and the WiFi signal in the room was strong. The staff also were excellent; friendly and helpful. The buffet breakfast had it all. You will be happy if you stay at Sotis.
Stayed 1 night in Feb 2018
Response from Theo on 7 Feb 2020
Thank you very much for staying with us, hope to have you here again with us.

8/10 Good

Rod, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Best in kupang
We have stayed in 4 major hotels in kupang , Sotis is best for sure,
Stayed 4 nights in Sep 2017
Response from Theo on 7 Feb 2020
Thank you for staying with us, we do hope to have you here again with us.

10/10 Excellent

Lilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just ok
Disappoints for.breakfast, expensive hotel
Response from Theo on 7 Feb 2020
Thank you for staying with us and giving valuable feedback, it is highly appreciated.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sunset everyday
素晴らしい眺望、レストランのウェイトレス、部屋でのタオル、セーフティボックスの修理等の対応が、おそかった その点以外は素晴らしい滞在でした
Stayed 3 nights in Aug 2023

10/10 Excellent

Emi

Stayed 4 nights in Jun 2023

4/10 Poor

W.Wouthuyzen, Groningen

De portiers en deskpersoneel zijn altijd bereid te helpen. Als je een taxi nodig hebt, bellen ze helaas geen taxi voor je maar sturen je met de hoteltaxi naar plaats van bestemming wat vele malen duurder is dan een normale taxi. Ook de kosten van de drankjes (cola is 10 keer duurder dan dezelfde flesje cola bij de supermarkt) bij de bar is te duur voor de ambiance die er is. Ik gun SOTIS hun winsten maar 10 keer duurder is voor een 4 sterren hotel wel erg veel. Het ontbijt duurt van 6 am tot 11 am en dat is geweldig. Ik ga altijd ontbijten om 8 am echter de warme gerechten bij het ontbijt is in de 3 weken dat ik er was ALTIJD KOUD. Dit is onvoorstelbaar voor een 4 sterren hotel. Bij de chef kok geklaagd in de eerste week maar dat is praten tegen een dummy want deze aardige man lachte alleen, maar deed NIETS aan mijn verzoek. In de 3 weken dat ik er was hebben ze mij smorgens welgeteld 4 keer gevraagd of ik koffie wenste bij mijn ontbijt! Het personeel in het restaurant graag wat beter opleiden zodat zij daar smorgens niet gaan staan als mode-poppen maar dat zij beseffen dat er gewerkt moet worden namelijk het bedienen van de gasten, in de trant van 'goedemorgen meneer/mevrouw zou u koffie of thee bij het ontbijt willen?'. Er was lekkage in de badkamer na 1 week verblijf maar pas aan het einde van de tweede week werd het verholpen. Ook was er geen kraanwater gedurende een halve dag in de tweede week van mijn verblijf. Op zich heb ik begrip maar info erover was belabberd.
Stayed 20 nights in Apr 2019
Response from Theo on 7 Feb 2020
Thank you for staying with us and giving valuable feedback, it is highly appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A nice Hotel in front of the beach, a cosy spot for relax a day or two
Stayed 1 night in Oct 2018
Response from Theo on 7 Feb 2020
Thank you for choosing our hotel and stay with us. Hope to have you here again in the future.