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Reviews of Hotel On The Rock

3.5 out of 5
Hotel On The Rock
Jl. Raya Timor No.2 Kelapa Lima, Nusa Tenggara Timur, Kupang, West Timor

Reviews

6.8
Rating 10 - Excellent. 2 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 9 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Kristine

Stayed 1 night in Mar 2024

8/10 Good

Alexander

Liked: Cleanliness
The view is amazing
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Tomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean and comfortable hotel on the beach
great new hotel located on the beach in Kupang. Highly recommend! The hotel is only 3 stories high so nicer than staying in a high rise. The room is spacious with electrical outlets strategically placed. The room could use more lighting though. The water pressure was strong, very nice. The pool is small, but I didn't use it. It seems to be a favorite with the locals.
Stayed 2 nights in Apr 2019
Response from Yusril on 24 Apr 2019
Dear Mrs Linda Thank you for your good review, We always do the best service for all of our beloved guest.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location, Pool, Meal service. Staff sincerely tried to address any concern I raised. AC was not in good repair, giving the room only mediocre air conditioning.
Stayed 8 nights in Mar 2019

6/10 Okay

Neil

Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible AC
The room was stuffy and hot. The AC did not provide any relief. The hotel was run down with dirty stained sheets. Don't expect any sleep or comfort from this place. The evening sunset view is the only good thing about this place. Breakfast is very averge!
Stayed 1 night in Apr 2018
Response from Ben on 2 Jun 2018
Dear Guest, Thank you very much for having chosen to stay with us, We are taking a great concern to take this into a better level of service. we will make sure that your satisfaction is our priority. Sure if you have another time to visit us again, please let us know so we can arrange a better experience of stay. Warmest Regards On The Rock Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

6/10 Okay

melissa

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Rose, manila

Liked: Staff & service
Nice pool
Not much to do around the area. Taxi is expensive.

6/10 Okay

Jeanette

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great location and views. Can't get good coffee and breakie not catering to western style.

6/10 Okay

Todd

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok if have no options
Room was ok but breakfast not good at all. Bad way to start the day.

6/10 Okay

Scott, Melbourne

Liked: Cleanliness, staff & service
nice hotel over looking water
Nice clean hotel in an old indonesian town. Great helpful staff. Try and get a room with ocean view because city view very noisy from traffic.

8/10 Good

PATRICIA

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel está situado junto ao mar, não exactamente no centro da cidade, mas muito bem servido de transportes(microletes e taxis). O quarto era espaçoso e limpo, a piscina era agradável, embora a água estivesse muito quente. O único ponto negativo prende-se com a dificuldade dos funcionários em perceber e falar o inglês, o que torna a comunicação extremamente dificil

10/10 Excellent

Joongha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
온더록
깔끔했어요..
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location
Nice view for sunset and sunrise from this hotel. Good View
Stayed 3 nights in Jul 2017

4/10 Poor

nona, jakarta

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Love the ocean view
Break fast was good but the staff in buffet need more trainning. For exp need to replace the food and check if cutleries and glass or plate still available.2 night stay for me is enough..not interested to comeback

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maaf. Tidak terlalu bersih.

8/10 Good

lilan, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotek dekat pantai....view pantai bagus
Hotelnya bagus..pemandangan pantainya ok banget..makanannya ok juga..tp samping hotelnya rada ngeri juga..krn kuburan..hehhehe

8/10 Good

Tone, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Very nice hotel with friendly and helpful staff. Lovely pool area, restaurant has nice outdoor seating area. Food was ok, all things considered. The egg chef turns out a great breakfast omelette. We had a twin room with sea view on the 2nd floor. The hotel also has a small fitness room. Happy to recommend this hotel.

6/10 Okay

rianik, bogor - jawa barat

Disliked: Staff & service
awal yg pahit dan akhir yang indah
saat pertama x cek in, sambutan yang diberikan mengecewakan, tidak adil dan sangat lama, penjelasan tentang ffasilitas hotel minim. sehingga, merugikan kami. perlu sedikit perdebatan agar kami mendapatkan kamar. kolam sangat bagus, pemandangan di kolam laut yang indah, sehingga membuat kekecewaan kami terobbati.