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"Tatami mat full of stain, dust on table, coffee machine area and on lamp at sink area. Big spider web at the outdoor near open air bath. Half shelter only at open air bath and shower area, it was raining when we check in that day. Unable to shower or use onsen. Pillar in room are worn off and those outside are rusty. Washing machine have lot of fibre left on the rim, no maintenance. Breakfast and dinner served not authentic Japanese style and food quality were bad. Disappointing and regretted tgat we paid $500 plus for such room. "

"This is a gem if you want to experience Japanese hospitality! The staff are super friendly and the Onsen is magical. Highly recommended!"

"It was an interresting cultural experience, "

"Loved to hear Wood highly recommend. Very clean and modern."

"I put everything into my video https://youtu.be/GGXBlkTra50?si=5XSGXo44shmaNnso Please enjoy it, it’s good to stay for more than one night"

"clean room"

"Location : around 10 min walk from the JR station to the pier where the hotel provides free shuttle bus/ ferry pick up service. Room: nice size and view. Rather old style But i consider it reasonable as it is an old hotel. Onsen : I love the cave onsen. Very rare. This is the most beautiful features at the hotel. Meals: buffet style. I always prefer kaiseki style. But it is a big hotel with a lot of guests. Buffer style is easy to manage . Staff: nice and helpful Recommended for good value for money "

"Simply beautiful. The onsen was so wonderful and the community onsen was even better. The staff were absolute professionals and went above and beyond our expectations. The breakfast and dinner were as we expected. I really liked their tempura but i loved the sashimi. My partner loved the beer dispenser:) We feel a got the best deal!"

"staff is friendly and help me send my luggage"