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Swiss Garden Resort Residences Kuantan

4.0 star property
Travelers can relax in garden surroundings or enjoy the excitement of a water park at this family-friendly Kuantan resort with outdoor amenities

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Swiss Garden Resort Residences Kuantan balances relaxation and recreation perfectly. Guests enjoy free access to the water park, outdoor pool waterslide, and playground. The sauna offers a peaceful retreat after activities, while free WiFi keeps everyone connected.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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The price is ₹5,464
₹6,764 total
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 120 per vehicle (one way)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Swiss Garden Resort Residences Kuantan have a pool?

Yes, this property has an outdoor pool.

Is Swiss Garden Resort Residences Kuantan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss Garden Resort Residences Kuantan?

Self-parking is free at this property.

What time is check-in at Swiss Garden Resort Residences Kuantan?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss Garden Resort Residences Kuantan?

Checkout is at noon.

Does Swiss Garden Resort Residences Kuantan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 120 per vehicle applies.

Where is Swiss Garden Resort Residences Kuantan located?

This Kuantan hotel is on the beach, 0.9 mi (1.5 km) from Natural Batik Factory, and within 9 mi (15 km) of Taman Teruntum Mini Zoo and Teluk Cempedak Beach. Kuantan Recreational Parks and Heroes Museum are also within 9 mi (15 km).

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Reviews

Reviews

6.8

7.2

Cleanliness

6.6

Location

6.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 86 reviews
Rating 8 - Good. 30 out of 86 reviews
Rating 6 - Okay. 25 out of 86 reviews
Rating 4 - Poor. 13 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

Reviews

Verified

10/10 Excellent

Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Wan nurin adlina

Liked: Staff & service, property conditions & facilities, room comfort
The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But the corridor too dirty ...had many cigarettes at corridor.. toilet also smelly . The room so comfortable n large for family with 4 person stayed...i like the room..the refrigerator also huge... I think i will come again to swiss garden residence for next holidays...
Stayed 1 night in Sep 2020
Verified

6/10 Okay

ina

Disliked: Staff & service, amenities, property conditions & facilities
no turn down service to replace towel and amenities
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Worthwhile for short stay

Nice stay. Although WiFi was worse and water pressure was too low. Heater gave hot and then cold and then hot water all the time.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Aminul

Liked: Cleanliness, property conditions & facilities, room comfort
My room not at the beach... So i cannot see the beach from my room... Dissapointed
Stayed 1 night in Aug 2020
Verified

8/10 Good

Janet

Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Asrin Yusairi

Disliked: Cleanliness

Family retreat

I have been here before and I am coming back because of the previous experience which was good. Unfortunately It seems that the property is a bit worn down now. The only thing that is still kept high is the price that I need to pay. The sofa is dusty. The aircond compressor and the balcony rail is rusty. The room... the toilet is being clean but not to the standard of Swiss Garden. I came here because of the name Swiss Garden and frankly a bit dissapointed.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with superb beach view.

stay was superb , Quiet and peaceful and near to the beach.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

NICOLE

Disliked: Property conditions & facilities
the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

M.

Liked: Cleanliness
To add more facility
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Tengku

Good stay but inaccurate address

Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Khairunisah Mohd

Disliked: Cleanliness, staff & service

Disappointed

Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Mohd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and peaceful environment and this hotel have their own beachside.
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it. Filthy water park.

I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean & tidy.
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

nurhidayah

Disliked: Cleanliness, staff & service, property conditions & facilities
the food was bad
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Wan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tak berbaloi dengan harga
Stayed 1 night in Mar 2019
Verified

8/10 Good

rabhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the hotel staffs very friendly and helpful.

I was amaze with this place, recomended to stay because strategic location and peacefull.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome pool

Bilik cool, pool awesome but breakfast out.. overall nice stay
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
good for family, near the beach, good pool
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Klaus

Liked: Staff & service, room comfort

Middel-oplevelse

Middel oplevelse af opholdet. Lille lejlighed , vær. , badevær. og stue med køkken samt udgang til balkon. Udsigt til "vandland" i gårdmiljøet. Middel strand umiddelbart bag bygningerne. pool-området er over middel, dog lidt slidt. Desværre ligger Swiss Garden Resort Residenses Kuantan langt fra byen og spisesteder tæt på, er af meget lokal karakter.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
good hotel but need a lot of maintenance.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Noor

Liked: Property conditions & facilities, room comfort
Was there for a wedding. Was okay but nothing to shout about. Price reflects the quality.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

JASON

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting and dirty

The rooms and building were very dirty. Sheets had not been washed. There were still belongings in one room I got from previous occupants
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Zaid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping sucks, lobby sucks, breakfast sucks. I don’t suggest to stay here
Stayed 2 nights in Oct 2018