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Skytree Hotel

3.0 star property
Travelers start their day with fresh coffee from the hotel cafe before heading out to explore - the perfect fuel for adventure seekers

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Skytree Hotel blends comfort with practicality. Guests can enjoy freshly brewed coffee in the morning, then set out to discover the area or relax in their rooms with complimentary WiFi. The convenient location and attentive staff make for a pleasant stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
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About this property

Skytree Hotel

  • Hotel located in Mutan Setali
  • A coffee shop/cafe, laundry facilities and a restaurant are just a few of the amenities provided at Skytree Hotel. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Cooked-to-order breakfast (surcharge), free newspapers and a 24-hour front desk
    • Meeting rooms, luggage storage and a banquet hall
  • Room features
  • All 60 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 30.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MYR 12 for adults and from MYR 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Skytree Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Skytree Hotel?

Skytree Hotel doesn't offer parking.

What time is check-in at Skytree Hotel?

Check-in begins at 3 PM.

What time is check-out at Skytree Hotel?

Checkout is at noon.

Where is Skytree Hotel located?

Located in Mutan Setali, this hotel is within a 10-minute walk of Kuantan City Mall and East Coast Mall. Darul Makmur Stadium and Heroes Museum are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.8

Location

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 19 out of 103 reviews
Rating 8 - Good. 51 out of 103 reviews
Rating 6 - Okay. 20 out of 103 reviews
Rating 4 - Poor. 10 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

Reviews

Verified

6/10 Okay

Aina

Liked: Amenities, property conditions & facilities
- Toilet sink clogged - Bed sheets are not changed
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Make my day!!

Great stay.. So comfort.. Nice place.. Nice people! 😍👍😘
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillow Convenience location and easy finding eateries
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall is ok and nice, but the staff is not friendly at all, they do not know how to greet and to smile!
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room telephone is not working
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Affordable, clean & spacious.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Kal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reported that telephone is not working on day 1 and 2 and until check-out not being repaired.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Reasonable / Affordable price.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I liked staying here but was a little disappointed that I had to wait more than 20 minutes to check in.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Kailassh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with clean and spacious rooms.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not bad
Stayed 1 night in Sep 2019
Verified

8/10 Good

Fifie

Liked: Staff & service, amenities, property conditions & facilities
Just nice and the location is very suitable for those most like shopping and very easy to find the building
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent. Harga berpatutan
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Neny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel.tempat makan pun dekat
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All ghe bed sheets were dirty and hadnt been changed. When we told fhe staff the were rude about it. Used shampoo and soap were still in the bathroom- hadnt been cleaned. The place smelt so bad Wifi did not work! Do not stay here!
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park, room are clean and near to mall and easy to find restaurant nearby
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Wan

Disliked: Cleanliness, property conditions & facilities
strategic placed.
Stayed 1 night in May 2019
Verified

8/10 Good

Rizal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay for a night's stay. Could hear noise from room next door. Breakfast was limited and tasted average. Can't complain much for its price. Be careful when parking outside the hotel, my car was summoned for not displaying parking coupon.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but need to look into providing parking spaces to customer.
Stayed 5 nights in Mar 2019
Verified

8/10 Good

Zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik bersih. Makanan ok cuma parking kereta susah nak dpt.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
everthing is nice Big room for my family but the aircond need to be fix or use a better aircond. Thats all
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No tooth brush
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel, near to Mamak & Malay Restaurant. Few kilometre from ECM & KCM. Near a shop call Cowboy selling utensils, electrical things and product for people who want to do start small business.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Informed staff at reception that teelephone in the room was not working before going out in the morning. Nothings was done.
Stayed 2 nights in Nov 2018