Kualaperbaungan Trip

The condo and pools were all clean and well maintained. We will be coming back hopefully next year .

We loved Royal Sun! Super clean with a fun retro vibe, plus great service and food! We took our two kids, and they loved it, as well. Would definitely stay here again!

We stayed exactly 15 hours, did not venture beyond the lobby and room so really can’t evaluate. Bed was comfortable, room was clean.

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

The staff was very friendly and helpful. The pool area was great.