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Feniks fragola Apartments

4.0 star property
Historic Old Town charm meets modern convenience at this Kraków apartment where helpful staff assist with exploring ancient streets or planning unique adventures.

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Feniks fragola Apartments, in Kraków's historic heart, offers elegant decor blending past and present with modern comforts like in-room WiFi. Multilingual staff assist guests in exploring the nearby Main Market Square and Royal Road for an authentic Polish experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 1000 per accommodation, per stay
  • A damage deposit of PLN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately PLN 50 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Feniks fragola Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Feniks fragola Apartments?

This property doesn't offer parking.

What time is check-in at Feniks fragola Apartments?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Feniks fragola Apartments?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Feniks fragola Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Feniks fragola Apartments located?

Located in Kraków Old Town, this historic hotel is steps away from Amber Museum and Main Market Square. Royal Road and Florianska Street are just steps away. Kraków Główny Station is 19 minutes by foot.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 341 out of 469 reviews
Rating 8 - Good. 98 out of 469 reviews
Rating 6 - Okay. 16 out of 469 reviews
Rating 4 - Poor. 5 out of 469 reviews
Rating 2 - Terrible. 9 out of 469 reviews

Reviews

Verified

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay, perfect location
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment in an excellent location was ideal for visiting the sights of Krakow, literally by The Old Town Square so loads of places to eat. Would definately stay here again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Shaheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Andrea

Liked: Amenities, property conditions & facilities
Great location and beautiful view
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful and friendly, the apartment was modern and very comfortable. Very reasonable for such a great location. Would definitely stay again!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartments, clean, quiet and location is perfect .
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the square in the old town. The apartment was clean, spacious and just what we needed for our trip. I can't fault it and would definitely visit again.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was very central with lots of options around
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was very clean. It was beautifully decorated. Very well situated in the Old Town.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the square. Central location and felt really safe.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, apartment was great for the 4 of us, lovely balcony
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Chris

Our room was very spacious. Staff were very polite and helpful. Would return in the future.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Amazing

Absolutely amazing place to stay in the city center. Short walk to anything you would need such as restaurants, coffee shops and shopping.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

We had an amazing stay, perfect location, so clean and modern in the rooms, the entrance way had us concerned but as soon as we was taken to our apartment all the concerns went, it was a beautiful spacious, modern apartment, in the heart of the square with lovely views over the square, the reception staff we really accommodating and helpful, definitely 5stars!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here in Krakow

So clean, in the center of old town, charming, added security with lots of amenities and amazing view.
Room
View from bed
Balcony
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect!! Walking distance to the square, restaurants and Sukiennice.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location of your dreams!

Delightful apartments, perfect location and had everything you could need!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

azm

Liked: Cleanliness, staff & service, property conditions & facilities
The square is the soul of Krakow - the flat is right there - perfect spot and clean !!!!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities

Kraków

Location was excellent. It's an older building, nothing luxurious but more than adequate for a stay in Krakow. We would definitely consider staying here again.
Stayed 5 nights in May 2024
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size room and clean. Great location. Shower could have more power but overall very good stay
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect to be right in the heart of the city. We also loved the independence of having an apartment, once you were checked in you were left alone which was lovely and peaceful
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was immaculate and well styled. The room was large and well kept. It was central to all right next to the main square couldn’t ask for a better location. I highly recommend staying here.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities
beautiful apartment with great balcony and view.
Stayed 2 nights in Sep 2024