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"I can't say enough good things about this hotel. It offers free shuttle from and to Haneda airport, which is so convenient and helpful to hotel guests. Excellent customer service, great location, walking distance from Ariake station where you can easily get to city center. Hotel staff was super friendly and always willing to help. There are plenty of restaurants and shops nearby. The mall of Ariake Garden is connected to the hotel. We visited Tokyo for a week and ate dinner there almost daily, just different restaurants at the food court, and they were all excellent and tasty. We never had a bad meal there, and some restaurants offer a 5% discount for hotel guests so make sure you pay attention to the signs when making payments. Rooms are spotless clean and pajamas are provided. The onsen at the hotel is so nice, although for a fee. We'll definitely consider staying there again when visiting Tokyo area in the future."

"Excellent property "

"Highly recommend this hotel "

"Helpful and nice staff, property and room. Convenient travel. Recommend!"

"We stayed 7 nights on this hotel, the staffs are so helpful. Incredible view of the city from 13 floor. Breakfast was great and has a lot of choices. The hotel is walkable to Shinjuku Station and Higashi Shinjuku Station. A lot of good retaurants around the are and very close to a lot of convinient stores. "

"This was our second stay at this hotel. Overall, we are happy with the hotel, location, and close proximity to the train station. We enjoy the view of watching the trains at nights instead of looking over Skytree which was another room option."

"Overall, the property is very well managed and very safe "

"Vert nice hotel good location near train station great view of city."

"So chic and accommodating! Will definitely return :)"