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"I had a wonderful stay. The staff is so great and I had all the necessary information sent to find the hotel and details of check in. The bath was incredible and not very busy. The room was so spacious and had everything I needed. The area was great for shopping and food and if you enjoy walking, sights were manageable. "

"Parking feels safe. The room is clean!"

"They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay"

"Room was clean and tidy, many restaurant options was nice. Check in was easy and the staff was nice and very accommodating. "

"Lovely hotel with onsen. "

"Good location close to train station & bus & tram stops Good breakfast tho a bit more space would be good. It did get crowded Minimal sound proofing. Trams outside were too loud & I was on the 15th floor. Bring ear plugs. Mattress too hard"

"The location is great, less than 5 mins walk from Kumamoto Station. "

"地點非常方便，不論是商店街或是櫻町巴士站都步行可到。 唯早餐漢堡肉和魚加熱造成油煙非常的重，衣服和頭髮都會沾染到油煙味。"

"Room is very clean and spacious with good view"