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Neptune Hotels Resort, Convention Centre & Spa

Photo gallery for Neptune Hotels Resort, Convention Centre & Spa

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers

Overview of Neptune Hotels Resort, Convention Centre & Spa

VIP Access

Neptune Hotels Resort, Convention Centre & Spa

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Mastichari, Kos, 853 02

Explore the area

  • Popular LocationMastichari Beach1 min walk
  • Popular LocationLido Waterpark4 min drive
  • AirportKos (KGS-Kos Island Intl.)8 min drive
  • Popular LocationAntimachia Castle8 min drive

Choose dates to view prices

About this area

Kos

Located in Kos, Neptune Hotels Resort, Convention Centre & Spa is connected to the convention centre. Antimachia Castle and Castle of Chryssocheria are local landmarks, and some of the area's activities can be experienced at Kardamena Port and Port of Kos. Lido Waterpark and Maritime Museum of Kalymnos are also worth visiting. Take the opportunity to explore the area for outdoor excitement like horse riding.

What's nearby

  • Mastichari Beach - 1 min walk
  • Lido Waterpark - 4 min drive
  • Antimachia Castle - 8 min drive
  • Igroviotopos Alikis - 15 min drive
  • Kardamena Port - 18 min drive

Getting around

  • Kos (KGS-Kos Island Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Umami Asian Restaurant – Pool-view theme restaurant offering Asian cuisine. Serves dinner on selected days. Kids' menu available.
  • Taverna – Poolside restaurant offering Greek cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Osteria – Garden-view restaurant offering Italian cuisine. Serves lunch and dinner daily. Kids' menu available.
  • MEATing Grill House – Poolside steakhouse offering American cuisine. Open on selected days.

About this property

Neptune Hotels Resort, Convention Centre & Spa

Upscale hotel on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Neptune Hotels Resort, Convention Centre & Spa's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 569 soundproofed rooms provide free WiFi, free wired Internet and room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Neptune Hotels Resort, Convention Centre & Spa offers 569 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Kos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

4 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Neptune Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 7 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Shopping centre
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Wedding services

Languages spoken

  • English
  • German
  • Greek

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Hotels Resort Convention Centre Spa
Neptune Hotels Resort, Convention Centre & Spa Kos
Neptune Hotels Resort, Convention Centre & Spa Hotel
Neptune Hotels Resort, Convention Centre & Spa Hotel Kos

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 145 out of 180 reviews
5 - Excellent 81%
Rating 4 - Good. 29 out of 180 reviews
4 - Good 16%
Rating 3 - Okay. 3 out of 180 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 180 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 180 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in October
Great hotel / resort. Resort looks great and is well maintained, rooms are clean, beds are good, showers are great. Multiple swimming pools, direct on the beach (Nice sand strands, with free beds and umbrellas). Multiple restaurants on the resort and spa/massage facilities. We loved Epikouros as well, a snackbar with cocktails, the best Gyros in Kos, and all football matches. This is right at the entrance of the resort. The gym on the resort is also great. Many other sport facilities (tennis, basketbal field, mini golf) but we did not use this. The resort is in the middle of the Islnd so when you want to take the bus or rent a car it is perfect as well. Friendly staff, great vacation!
Stayed 10 nights in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great Hotel. Can spend your days at different pools or by the beach. Nice shallow baby pools. Recently refurbished rooms with LED strip lighting. Very clean throughout the hotel and the staff are friendly and helpful.
Stayed 14 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Nice resort. Well maintained. Lots of space at the property. Beachfront setting is great.
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 1 night in Sep 2020