Front of property – evening/night

Reviews of Hotel Theresia Kolín

3 out of 5
Hotel Theresia Kolín
Na Petrine 991, Kolin

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 39 reviews" "
Rating 8 - Good. 18 out of 39 reviews" "
Rating 6 - Okay. 8 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sau Tak Edwin

Disliked: Staff & service
Stayed 1 night in May 2023
Response from Hotel Theresia on 15 Jun 2023
Dear Edwin,we are sorry that you were not satisfied with your stay. Would it be possible to be specific so that we know exactly what exactly did not suit you?Kind regardshotel Theresia team

8/10 Good

Takaharu

Business traveller
Liked: Cleanliness, staff & service, room comfort
Convenient except shower
Shower hose was broken.
Stayed 2 nights in Nov 2022

10/10 Excellent

Betzaida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good for the price you pay. Breakfast was excellent! The staff was really friendly.
Stayed 1 night in Jul 2022
Response from Bára on 20 Jul 2022
Dear Betzaida, thank you for your kind review. We are really glad that you enjoyed your stay. Best wishes Hotel Theresia team

6/10 Okay

Joeri

Business traveller
Liked: Cleanliness
Disliked: Staff & service
There are no unused plugs in the room so you have to unplug something so to charge a device.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice breakfast, friendly staff. Rooms need update, but theft are good size and the sheets were clean. It's a 3 star hotel, i think it's a decent value for the money.
Stayed 1 night in Aug 2019

6/10 Okay

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019
Response from Team hotel Theresia on 14 Mar 2019
Thank you very much for your feedback. Best regards.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
A few changes would make this hotel much nicer
Good: Good location, easy to find, spacious room, breakfast OK, good speed of WiFi, pleasant decor in public areas, kettle in the room, warm room on arrival, comfy bed. Bad: no teabags or condiments in room, just 1 tiny sachet of instant coffee, towels on bed (what's the point?), tiny flat screen which can't be rotated, shower rail not working and shower hose really short makes you duck when you wash your hair. And person playing piano at midnight should take a few more lessons...
Response from reception on 12 Sept 2018
Dear guest Thank you for your rating. We look forward to your next visit to Kolin. Have a nice day. Greeting Theresia team

8/10 Good

europe explorer, hport

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Night manager never heard of orbitz
Showed up at night ready to check in and go to bed, except night manager at reception never heard of orbitz. Had to go out in parking lot and make an expensive call to orbitz so they could call her and get me my room. No explanation from hotel manager or orbitz?
Response from Jan Fořt on 25 Aug 2016
Dear Guest, Thank you very much for your feedback, we are sorry complications upon arrival. We use “Expedia PartnerCentral” service only briefly, and unfortunately, in the administration of our hotel, the service provider didn´t set the correct e-mail address at our reception, so night manager at reception didn’t know about your reservation. We apologize again for any inconvenience and hope that during your next visit will be everything in perfect order.

10/10 Excellent

Yuliana Ivanova

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist sauber und mit guter Lage..Das Frühstück ist sehr lecker.
Stayed 1 night in Mar 2024
Response from Hotel Theresia on 2 Apr 2024
Dear Yuliana,thank you very much for the nice feedback, which we greatly appreciate.Kind regardshotel Theresia team

8/10 Good

Takaharu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Albin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Sten

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

Dmytro

Stayed 1 night in Mar 2022

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Kunne trænge til en renovering
Manglende lys på halvdelen af værelset, meget støj fra andre værelsers toiletter og føntørrer. Man kunne næsten høre alt
Stayed 1 night in Sep 2021

6/10 Okay

Hana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Průměrný 3* hotel v blízkosti Komochova ostrova
Tento hotel jsme vybírali kvůli jeho poloze, co nejblíže k akci na Kmochově ostrově. Z vlaku tam dojdete pěšky asi za půl hodinky, na ostrov je to rychlou chůzí tak 10 min. Pokoje velké, na přespání ok, jen příliš vysoké polštáře, koupelna v levném stylu, ale dobré. Snídaně hrozná, pečivo staré, žádný výběr, nic sladkého, káva ve velké konvici, nebylo ani máslo, jen margarín. Na tom by se dalo ještě hodně vylepšovat, jinak to celkem šlo. Chválím velmi milý personál.
Stayed 1 night in May 2021
Response from Bára on 31 May 2021
Dobrý den, děkujeme Vám za zpětnou vazbu a chválu našeho personálu. Pokoje průběžně vylepšujeme, zatím máme zrekonstruované pokoje v prvním patře. Většinou se nám nestává, že by si hosté stěžovali na snídaně. Snídaně obsahuje studené i teplé pokrmy a vždy je na výběr něco sladkého. V den Vašeho pobytu jsme měli na snídaních domácí tvarohový dortík. V případě, že Vám něco na snídaních chybělo, náš personál by se jistě snažil vyhovět i individuálním požadavkům. Nicméně, velice nás mrzí, že jste se snídaní nebyla spokojená. S přátelským pozdravem Tým hotelu Theresia

8/10 Good

Lukas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Velice příjemná obsluha, ať už recepce či restaurace. Trochu starší vybavení koupelny - vana a paravan u vany. Jídlo v restauraci chutné a porce odpovodajici
Stayed 1 night in Feb 2021

8/10 Good

Tomas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maximální vstřícnost personálu recepce, vynikající kvalita snídaňového bufetu...
Stayed 1 night in Jan 2021

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pěkný hotel s příjemným a milým personálem. Doporučujeme i pro rodiny s dětmi.
Stayed 1 night in Jul 2020
Response from Bára on 29 Jul 2020
Vážený pane Pavle, jsme velice rádi, že jste byl se službami našeho hotelu spokojený. Budeme se těšit třeba opět někdy v budoucnu. S pozdravem Tým hotelu Theresia

6/10 Okay

Vladimír

Liked: Cleanliness, staff & service, room comfort
Kdysi určitě krásný hotel,ale už pamatuje lepší časy ,chtělo by to vymalovat pokoje a opravu koupelny,jinak vyborne jídlo a sympatická obsluha,jak na recepci tak i v restauraci ,děkujeme
Stayed 2 nights in Jul 2020
Response from Bára on 15 Jul 2020
Dobrý den, děkujeme za pochvalu našeho personálu a jsme moc rádi, že Vám u nás chutnalo. Nedostatky si uvědomujeme a postupně pracujeme na rekonstrukci, bohužel není možné zajistit rekonstrukci všech pokojů naráz. Zatím se nám povedlo rekonstruovat první patro, tudíž bych Vám doporučila pro příští návštěvu objednat pokoj typu "first class". Tyto pokoje se nachází právě v 1. patře. Děkujeme za návštěvu. S přátelským pozdravem Za tým hotelu Theresia, Bára

6/10 Okay

Sylvie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attention- difficult access to the wellness area!
Very disappointed When arriving to learn that it was not possible to use the wellness area (pool & sauna) as it was under reservation only ! It was among my criteria to have select this hotel . Then I have been wakes up at 5h30 by noises in the hotel (other guests ? Employees preparing their work ?) So ... not a good experience in this nice hotel still ...
Stayed 2 nights in Dec 2019

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from tým hotelu Theresia on 28 Mar 2019
Dobrý den, děkujeme Vám za kladnou recenzi. S pozdravem

8/10 Good

Hajime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2019
Response from Team Theresia on 3 Mar 2019
Thank you very much for your feedback. Best regards.

10/10 Excellent

Siegfried, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Všechno v pořádku. Milerád vratíme se! / Alles bestens. Wir kommen gerne wieder!
Stayed 2 nights in Jun 2018

6/10 Okay

Bo

Pænt Hotel, service og værelser godt, men meget støj fra gaden og fra hotellet
Stayed 1 night in Sep 2018
Response from reception on 12 Sept 2018
Dear guest Thank you for your rating. We look forward to your next visit to Kolin. Have a nice day. Greeting Theresia team

10/10 Excellent

バンパー, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の広さや設備は快適だった。 駐車場もホテル前の平面駐車場で、停めやすかった。 窓からは大きなTESCOが見えたので、買い物は便利なのだろう。
Stayed 1 night in Aug 2018
Response from reception on 14 Sept 2018
Dear guest We are very pleased with your ratings and We are looking forward to your visit Have a nice day. Best regards

8/10 Good

Mathias, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel close to the town center
First things first: the aircon did not work, which is nto a good thing during a massive heatwave. We left earlier due to this. Other than that, the hotel is very nice, the breakfast is very good.
Stayed 2 nights in Aug 2018
Response from reception on 15 Aug 2018
Dear guest We are very pleased with your evaluation of our hotel. We apologize for the air conditioning that does not work. We work to make air conditioning throughout the hotel. Thank you and we look forward to your next visit to the hotel. Have a nice day. Team of hotel Theresia

10/10 Excellent

Rene Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra sentralt
Hyggelig hotel, sentralt og med utmerket sykkelparkering
Stayed 1 night in Jul 2018
Response from Zuzana on 9 Aug 2018
Dear Guest Thank you very much for your recent and we look forward to your visit the city Kolin. Have a nice day.

10/10 Excellent

Lizzy, milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortevole e moderno
Ci siamo fermati per una sola notte. Stanza calda e confortevole, abbiamo dormito senza coperte nonostante temperature sottoZero. Colazione abbondante di gusti locali con selezione di tè. Consigliato.
Stayed 1 night in Feb 2018
Response from the hotel team on 5 Apr 2018
Dear Guest Thank you for your evaluation. We are glad that you enjoyed us and are looking forward to your next visit. Have a nice day. Best regards the hotel team Hello Thank you for your evaluation. We are glad that you enjoyed us and are looking forward to your next visit.

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre .
Très belle hotel qualité prix je le recommande .
Thank you very much for your feedback. Best regards. Andrea Hubáčková reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praktisches Hotel an der Strassse nach Prag
Das Hotel liegt praktisch an der Hauptstrasse nach Prag. Parken ist einfach. Ein kleiner Nachteil ist die recht eingeschränkte Speisekarte. Dafür ist die Bar sehr stilvoll, es gibt einen Kamin.

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Agradable.
El hotel muy cómodo limpio con tv satelital y desayuno aceptable,puedes cambiar moneda en el mismo hotel,camas comidas y el área tranquila sin ruido en general la estancia fue buena.
Response from General Manager on 1 Nov 2016
Thank you very much for your comment. We really appreciate your opinion and every comment can help us to improve our services. Best regards Andrea Hubáčková reception

8/10 Good

Verified traveller

Good hotel with fair internet
Good hotel, good food and fair internet free of charge. Food in restaurant not always as fresh as you would like but still eatable. Furniture in desparate need of updating.
Response from Resident Manager on 26 Aug 2016
Dear Guest, Thank you for your sincere words. We are sorry, if you haven’t been satisfied as to the restaurant, we always use fresh and seasonal ingredients, the furniture - the hotel was built in 1996, our company has operated it since 2010 and we have been gradually renovating it, in restaurant and lobby bar is a completely new furniture, we also renovated some rooms and are offered as a class "Superior". We hope that during your next visit we will be already one step further.