Koili Trip

We really enjoyed our stay. Unfortunately one incident left a bad feeling. My friend wanted half board BC of the kosher food. I did not. We arranged it on our 2nd day at the hotel. Dinner was €35 Tue-Thu and €50 Fri-Sat. On Fri at 5 PM I went to reception to cancel my friend’s dinner. She said that for Fri-Sat anyone wanting dinner had to book a table. I confirmed twice and asked about Sat. She confirmed my friend would need to book. On Sat I booked a table for one via WhatsApp and got a confirmation. At checkout we saw a €50 charge for Fri. I reminded her that I had spoken to her the day before and said my friend would not have dinner on Fri. She became confused and said she would call the manager. When he arrived I asked them to check the Fri reservations and see we were not registered for dinner. They said the records were in the closed restaurant and could not be checked. My WhatsApp also showed I booked only one table for Sat. The manager accused me of being disrespectful and using my hands. I apologized and explained this is simply how I talk. I continued calmly. Eventually he told reception to remove the €50 as if he was doing us a favor. Before leaving I apologized again and offered my hand. He shook it without looking at me. After an otherwise wonderful stay this spoiled the end of our experience. We left feeling as though we had been treated like people trying to get something for free because we had simply followed the hotel’s instructions.

Nice hotel. Safe area . Unfortunately there is an construction in front of the hotel and there was early noisy trucks, tools and crane. Besides that love the staff and spotless rooms.

Well, what can I say about the Cap St. George’s Hotel? A lot, actually. :) 1. The accommodations are beautiful, clean, and well-appointed. The hotel rooms have beautiful views of the resort and the ocean beyond. 2. The gym is well-equipped with Nautilus machines, a variety of cardio machines (multiple treadmills, two ellipticals, a Stairmaster, two bikes, a free-running treadmill), free weights, exercise balls, kettle bells, squat racks with barbells and plates, and universal machines. We were using the gym every day and did not have to wait to use the equipment (even with a national FC team in there working out as well!). 3. The thermal area in the spa was excellent. We used that area severely times during our stay as well. The men’s and women’s change rooms have free programmable lockers with free spa robes, towels, slippers, and shampoo and conditioner to use while there. There are also private showers and prep areas with hairdryers in the locker rooms. The thermal area itself has a large heated indoor pool, several quiet relaxation areas with comfortable lounges, a large dry sauna (approximately 75-80 degrees), a steam room / hammam, an aromatherapy room with heated tiled benches (approximately 40 degrees), and a cold plunge pool with of a Canadian winter!

Lovely clean room Food was lovely. Drinks were made not out of a machine..