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Reviews of Kobe Minato Onsen Ren - Adult Only

4 out of 5
Kobe Minato Onsen Ren - Adult Only
1-1 Shinkocho, Chuo-ku, Kobe, Hyogo-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 358 reviews" "
Rating 8 - Good. 77 out of 358 reviews" "
Rating 6 - Okay. 17 out of 358 reviews" "
Rating 4 - Poor. 6 out of 358 reviews" "
Rating 2 - Terrible. 5 out of 358 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wee Boon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rosalva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a lot of construction going on at the moment , and more of an adult ambiance- very quiet and more family oriented .
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property very spacious and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Yeon Hee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the spa.. will be back soon.
Stayed 6 nights in Jan 2024

10/10 Excellent

Misao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

IN FONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

KING

Stayed 1 night in Nov 2023

10/10 Excellent

Miu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids-free accommodation is the best 😜
Stayed 2 nights in Oct 2023

10/10 Excellent

yukie, smyrna

Stayed 1 night in Sep 2023

8/10 Good

Eric, los angeles

Nice
Stayed 2 nights in Sep 2023

6/10 Okay

satoshi

Stayed 1 night in Sep 2023

10/10 Excellent

FRED, TORRANCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Mitsue

Stayed 2 nights in May 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a nice view of the Kobe Harbor. There is also a free shuttle bus that will take you to Sannomiya Eki Mae. On the other hand, I would like to see the Hotel Bar Lounge stay open until 1:30 a.m.
Stayed 3 nights in Apr 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Apr 2023

10/10 Excellent

Lap Shing

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Disappointed
False advertising. The hotel advertised as adult only onsen but there were few children running around & shouting or playing with their iPad loudly in the restaurant. Nothing was done to stop them. Had I known, will not pay to stay here. The food are way below average.
Stayed 2 nights in Jan 2023

8/10 Good

Chui yee Peggy

Stayed 1 night in Jan 2023

10/10 Excellent

Jung Eun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything that they had but they need to work on English for foreigners

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
Birthday celebration stay made very pleasurable by hotel staff service.
Stayed 1 night in Aug 2020

10/10 Excellent

Takahiro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful Japanese meal
it was very nice room and always wonderful Japanese dinner. I have stayed here many times and I really enjoy
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Top notch. What a special place. Highly recommended.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was new & very modern. The Onsen for the public and guests were amazing. The location was near great shopping and our room was looking onto the bay. It was confusing to find the limousine bus picking us up at the train station. However, they only pick up every 30 minutes so it might be better to take the cab which was not that expensive. We would recommend this hotel highly.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to a Japanese style hotel, we were made to feel very welcome and comfortable. I highly recommend this hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful huge room with Western beds and Japanese sitting area and futon bedding available. Great view to Meriken Park across the water. Great attached onsen facility with many different bath pools including outdoor rock garden style pool - advantage of staying as hotel guest is ability to access onsen facility at opening or just before closing when onsen-only guests have not arrived yet or have left. Half board rate features buffets for both breakfast and dinner with many food offerings and several Kobe beef dishes at dinner. Service is excellent. Wifi in room is weak and slow, especially for laptop use.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location is good, overall staffs are very good, welcoming and trying to give good experience. But, after checkout, my son had carsickness from short trip to the city and want to have some minutes of calmdown. One of the staff came close and never asking why nor what happened to the child, told us "he should not sleep in the lobby". I think they still need to learn what real politness means. As far as I know the class of the facilty comes from how much you care about a person.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are wonderful. The rooms are spaciouse with view magnifician.
Stayed 3 nights in Apr 2019

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
We stay here many times.they have wonderful Japanese meals
Stayed 1 night in Oct 2018

10/10 Excellent

An, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great service, nice view and good food.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern onsen
Modern onsen. Buffet dinner with small sukiyaki, tempura , curry beef. Nice view of Kobe harbour.
Stayed 1 night in Oct 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Rayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Zhaojiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Ricard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go To Destination Kobe - LA Style Feeing CHIC
31 Day Grueling Japan Tour 23 Hotels (Ryokan/Onsen mostly) 5.0 Food, 5.0 Room, 5.0 Scene, 5.0 Design, 5.0 Staff, 5.0 Local Scene, 5.0 Onese, 5.0 Oyu (hot springs water)
Stayed 2 nights in Jun 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent food and service!
We stayed at this hotel for the final 2 nights of our trip before returning to Australia and we absolutely loved it. The facilities were fantastic, very clean and well looked after. The service was excellent and the room was huge, clean and very well equipped. I have to mention the food, oh my goodness the food was incredible! There was so much to chose from and you could go back as many times as you liked. Yes it is buffet style but as with a lot of places in Japan there were also some chef stations where they were cooking food fresh. I tried and enjoyed everything even with my western palate. There was a shuttle bus to the station which was handy as the hotel is quite a distance from the station. This is really the only downside to this hotel as it is in the harbour area and there is no real way to get there other than the hotel shuttle bus or by taxi, unless you are driving of course. Again the location lets the hotel down a bit for the surrounding area which is generally light industrial warehousing, etc. although the views from the hotel itself across the harbour are excellent. If you are prepared to go for a walk it takes about 30mins (at a slow pace) to get to the Meriken Park area where you will find the Kobe Port Tower, Harborland, the Kobe earthquake memorial, the Kobe Maritime Museum and Kawasaki Good Times World (basically the history of Kawasaki but surprisingly interesting). All in all I give this hotel a big thumbs up and would definitely stay here again.

8/10 Good

Lynn Oi Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent except food, mediocre dinner n breakfast though complimentary

10/10 Excellent

Kevin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to distress and relax
There were many spas here and even a private one for stay in customers if they chose to avoid the crowd. The dinner buffet spread was great but it is Japanese and not international so it might not suit everyone's taste.
Stayed 2 nights in Apr 2018

10/10 Excellent

Ryuzou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing onsens. Room is huge by Japanese standards and so nice we didn’t want to leave

10/10 Excellent

A Sheung Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot!!!
New hotel and spa. It was fantastic and I will come again. We loved it. - everything was awesome.
Stayed 2 nights in Jun 2017

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen and buffet without leaving the hotel
Modern, large, clean and comfortable room. Excellent service. Quality of food can use some improvements.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet Not Good
Room is spacious and comfortable; great onsens. However the buffet dinner which is inclusive was a disappointment. Never expected to have sub-standard food in Japan; that's a first.

10/10 Excellent

Jackie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My feedback for the visit.
All the staffs are very friendly and helpful, excellent customer service througout my stay. When I ask the staff to book a taxi for my departure of early morning, the staff offer to prepare a bento box as a breadfast. It wasn't about the value of the bento box but the fact that the staff is so caring that she offers such service. My mother and I were very touch by such gesture. I noticed there are many elderly clients in the hotel, therefore it would be difficult for them to get up after sitting on the bedroom floor. Perhaps an armchair in the bedroom would be good for those who cannot sit on floor easily. The buffet is of good quality and standards, I personnelly would like to see noodles can be available. Also fresh fruit seems to be in short supply.

8/10 Good

Kin Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff was very helpful. However. there were not many types of food served for the dinner and breakfast buffet. The public hot spring on 1st floor was ok. It has indoor and outdoor hot spring. The hot spring for hotel guests on 10th floor was small with sea view. We could use both of them.