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"For a nice hotel, they were pretty stingy with the water and other advertised features that were not quite as expected. Transportation to and from the airport for example was not included despite this having been one of the selling features during booking. Beautiful view, good activities at the resort, nice staff. Food options coild be improved. "

"Fantastic beautiful resort, the staff were amazing and friendly, we will definitely be returning "

"Perfect place for family vacation. "

"Breakfast was fine"

"The waiters and waitresses were just amazing! So kind, so smart, so enjoyable. They made us feel so welcome and special. The hotel itself is beyond amazing! It's design and decor are beyond unbelievable. Even walking down the hallway to our room is an enjoyable experience. Como Point Yamu delighted us every day. There were so many details to take in and enjoy. Thank you so much for having us!"

"Returning to the JW Marriott after 15 years (2011, 2026) exceeded all expectations in terms of amenities, professional staff, great food, excellent gym, skilled massage therapists, awesome room, well-maintained pools, and beach access. Highly recommended. Thank you Marriott!"

"Excellent staff"

"Lovely building, rooms and staff (particularly AF). Well situated on the beach, great kids pool, and kids club. But the food… worst I’ve had in Thailand by a long shot. We had better food cooked by 2 old ladies on a boat trip. Huge queues for breakfast. 2 restaurants and one cafe, all with the same menu. Extremely ordinary steaks or burgers, less than ordinary pasta and pizza, dreadful Thai food. No other options readily accessible."

"Multiple maintenance issues throughout our stay for my wife's 50th birthday. Day 1: Broken USB socket (only power source on one side of bed), broken drawer runners in wardrobe, and loose toilet roll holder. Reported issues, waited 15 mins for maintenance. Day 2: Despite telling reception at 6:30am we'd be out all day, returned to find room uncleaned and nothing repaired. They blamed a door button that was never explained to us at check-in. Poor coordination between reception, maintenance and housekeeping. Day 3: Drawers fixed but toilet roll holder still broken. Received apology cakes but insufficient for £385/night at a 5-star property. Basic room maintenance should have been completed before check-in. Disappointing experience for a milestone celebration."