Ulua Lagoon

Nice people, very kind

Pictures are misleading. The pictures of the facility and room were enhanced compared to the actual visit. Bedroom has some very high mileage. The double bed that i had to share with my wife killed my back on the first night as i could feel the springs. the bathroom was very beat, but clean. the housekeeping folks almost made up for the high mileage rooms. The breakfast selection is much less than a continental breakfast in a hotel such a a Hampton. Park, Rowena, and staff were very attentive and made it difficult to say anything negative about the breakfast buffet. If they weren't so nice every single day i would have not as nice in this review. when they dont show detailed pics of the bathroom and show the lotion instead then you know the bathroom is not nice. when i booked a partial ocean view room i did not expect to see another hotel directly blocking the front. the pic in the description showed nothing but ocean. the exercise room? don't bother. the 30 min walk to 24hr fitness was worth it. we all agreed that we will not be staying here again. The hotel needs to be freshened up a long time ago and if it were not for the friendly staff I would have checked out after the first day.

Everything is good, thank you so much🙏