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SureStay Hotel by Best Western Lenoir City

2.5 star property
This peaceful Great Smoky Mountains getaway offers travelers a perfect basecamp with morning fuel for hikers and a refreshing pool for afternoon recovery

Choose dates to view prices

Located near the Great Smoky Mountains, SureStay Hotel by Best Western Lenoir City offers travelers a continental breakfast, practical laundry facilities, a seasonal outdoor pool, and in-room WiFi to stay connected while unwinding at their own pace.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹6,805
₹8,098 total
includes taxes & fees
27 May - 28 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Hotel by Best Western Lenoir City have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Lenoir City?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Lenoir City on 27 May 2026 start from ₹6,805, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Lenoir City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Lenoir City?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Lenoir City?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at SureStay Hotel by Best Western Lenoir City?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Lenoir City located?

Situated in Lenoir City, this hotel is 1 mi (1.6 km) from Fort Loudoun Hospital and 2.6 mi (4.2 km) from Avalon Golf and Country Club. Fort Loudoun Lake and Tennessee River are also within 6 miles (10 km).

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Reviews

Reviews

6.6

7.0

Cleanliness

7.6

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 127 out of 488 reviews
Rating 8 - Good. 126 out of 488 reviews
Rating 6 - Okay. 73 out of 488 reviews
Rating 4 - Poor. 78 out of 488 reviews
Rating 2 - Terrible. 84 out of 488 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was safe and clean it’s a remodel of an older hotel but it’s in a great area right off the highway with reasonable cost, friendly staff, and very comfortable rooms.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Was clean, quiet and great for pets. Large room and the spa tub was great.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was large, clean and the spa tub was relaxing.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheila

Food was good. Room was clean. Speedy check in. Great service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dina B.

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Room very clean. Bed comfy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive accommodations. A very good value.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean and well-maintained. The staff were very friendly and helpful.
Stayed 8 nights in May 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Front desk staff was amazing. Will definitely stay here again.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Christopher

Good rest
Stayed 1 night in May 2025
Verified

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Showers were hot and beds comfy. Amazing Indian restaurant in walking distance
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Great pool. Clean room. Highly recommend
Stayed 1 night in Jun 2025
Verified

8/10 Good

Savannah

Disliked: Staff & service
Stay was ok. Beds were comfy. Room was clean. Front desk was a little unfriendly.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Quiet
Stayed 1 night in Apr 2025
Verified

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice people
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely exceptional staff very clean. I have spent time in hotels motels all over the country. This is one of the best I've ever been in and I would recommend it. Five star plus to anyone wanted to come here
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure stay Lenoir city

Quick check in. Wanted a first floor room and had to beg to get it. Should have put that in my reservation request. Breakfast is not much unless you want cold cereal or a waffle. But Waffle House and Shoney’s is 1 minute away. It was quiet and all the guests respectful. They asked each day is I wanted maid service. Beds we’re comfortable.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! The family that cares for the facility were so nice! In the early evening they were walking the property and cleaning up the grounds, even caring for the another business parking lot. Now that's respected 💯
Stayed 1 night in Jul 2024
Verified

8/10 Good

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
It was fine. Bed was great. TV didn't work but the owner came and got it working. I would have liked to have been downstairs, but no biggie. It was right across the street from good food and gas and close to where I needed to go. No frills, but that's ok. I just can't believe a little hotel room like that is $120 per night for 1 person. Oh well.
Stayed 1 night in May 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Good room, awful pool

Room was nice, staff was good, breakfast was pretty good, but the pool was awful. Very cloudy and lots of stuff floating. Need cleaned and chlorine perhaps, that was disappointing, but other than that, it was ok. I'd give it a 7.5 out of 10.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Doug Boyer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Just dated hotel.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but nothing fancy.
Stayed 1 night in May 2026
Verified

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice folks who run the place.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Perfect mid-range motel. Quiet, clean, everything worked well.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Linda

Liked: Room comfort
Disliked: Property conditions & facilities
Adequate stay, breakfast room is quite small for the size of the hotel Rooms need refreshing!
Stayed 2 nights in Oct 2025