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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel
3.0 star property

Comfortable hotel with fitness centre and seasonal outdoor pool

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Breakfast and dinner served
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Breakfast and dinner served

Overview of Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912
  • Popular LocationKnoxville Expo Center17 min walk
  • Popular LocationKnoxville Convention Center6 min drive
  • Popular LocationUniversity of Tennessee7 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)23 min drive
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Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Other)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Other)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

Located in Knoxville, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is in the business district and near theme parks. Historic Southern Railway Station and Tennessee Theatre are local landmarks, and some of the area's attractions include Knoxville Zoo and Bounce USA. Looking to enjoy an event or a game while in town? See what's happening at Neyland Stadium or Knoxville Municipal Stadium.
Visit our Knoxville travel guideOpens in a new window

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 23 min drive

Restaurants

  • McDonald's - 6 min walk
  • Cracker Barrel - 13 min walk
  • Hexagon Brewing Company - 8 min drive
  • Domino's Pizza - 8 min walk
  • Austin's Steak And Homestyle Buffet - 12 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Hotel near University of Tennessee
You can look forward to a corner/local shop, dry cleaning/laundry services and a bar at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel. The on-site restaurant, Bull and Barrel, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), luggage storage and meeting rooms
  • A vending machine, a front desk safe and smoke-free property
  • Guest reviews give good marks for the helpful staff, overall condition and location
Room features
All 122 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bull and Barrel

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 21 May to 10 September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

As of 29 Apr 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel on 5 May 2024 start from ₹9,501.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel located?

Situated in the entertainment district, this hotel is 0.9 mi (1.5 km) from Knoxville Expo Center and within 6 miles (10 km) of University of Tennessee and Knoxville Children's Theatre. Bounce USA and Max Air Trampoline Park are also within 6 miles (10 km).

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Laura Ann

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not a fan of the surrounding area.
Stayed 1 night in Mar 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice property but if you are looking for a quiet nights sleep this isn’t the one. We were on the first floor. There was a lot of road noise from the nearby Interstate. In addition, there was a group that was lined up right outside our room at 5:00am. About 25 people talking at full volume. We asked them twice to keep quiet. I told the person at the front desk when we checked out and she said, yes there was a group staying there and provided no empathy or compassion whatsoever.
Stayed 1 night in Mar 2024

6/10 Okay

brenda

Stayed 1 night in Mar 2024

8/10 Good

karen

Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Spent one night driving through Knoxville. The hotel was very clean. Room was quiet and comfortable. Check in was quick and easy. Would definitely stay here again.
Stayed 1 night in Mar 2024