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"Excellent breakfast choices. All well made and top quality. "

"It was great"

"The pictures don’t do it justice! What a stunning property. My mother and I had such a special trip together here! Truly felt like we were staying in a palace. Beds were comfortable, rooms were spacious and quiet even facing the street, the spa facilities were amazing after walking around all day, and the location was perfect! Right in the middle of the action, just footsteps away from all the shops and attractions. The only thing that would have made this stay even better would be slight improvement in the reception and cleaning services. For Reception, you had a hit a bell for someone to come out and there was no one to help us bring our bags to our rooms. My mother has a bad hip and it would’ve been nice if someone was there to help her. When we came back to our room after the first day, the towels hadn’t been refreshed that had been on the floor and water bottles weren’t refilled. Just a few simple touches that could have made the stay even more wonderful, but in no way took away from the beauty of this hotel."

"not in palace"

"The furniture was not the best but their waiter fountain was amazing. The best feature "

"The breakfast buffet had a very good variety of both hot and cold items. It was good value for money"

"It was everything I had hoped it to be. Very quaint and comfortable. Staff was very kind accommodating. Perfect setting for a romantic couple! Location is unbeatable. Would stay here again for sure!"

"The lighting was apalling! Mirrors in dark corners or bad light. Had to use a torch in the restaurant to be able to read tge menu. Everything black or dark grey which gave a very uncomfortable atmosphere. Most importantly wee were not told about tge major traffic diversion!!! It took us 2 1/2 hours from Bruges to find tge hotel!!! I used to be a regular client but this experience was apalling for such an expensive and well known chain! Also not enough tea bags or milk in the room for 2 days for 2 people. Very dissatisfied!!"

"This was a fabulous hotel! The history and decor was absolutely marvelous. The staff were very friendly, efficient and helpful. The rooms were lovely and clean and the bed was very comfortable. It was in a great location, walkable to restaurants and the market square. We will definitely stay here again on our next trip to Bruges. "