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Ter Zaele Hotel

3.0 star property
Family-friendly hotel with free breakfast and seasonal outdoor pool

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November 2024

Photo gallery for Ter Zaele Hotel

Standard Double Room, 1 Bedroom | In-room safe, desk, iron/ironing board, rollaway beds
Exterior detail
Free daily continental breakfast
Family Room, 1 Bedroom, Balcony | Bathroom amenities | Combined shower/bathtub, free toiletries, hair dryer, towels
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Bedroom, Balcony

Family Room, 1 Bedroom, Balcony | In-room safe, desk, iron/ironing board, rollaway beds

Family Room, 1 Bedroom, Balcony

Highlights

Balcony or patio
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Double Room, 1 Double Bed, Balcony

Comfort Double Room, 1 Double Bed, Balcony | In-room safe, desk, iron/ironing board, rollaway beds

Comfort Double Room, 1 Double Bed, Balcony

Highlights

Balcony or patio
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Cable channels
  • 29.8 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 Bedroom

Highlights

Balcony or patio
Fridge
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Interior entrance
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7.8 out of 10, Good, (68)
The price is ₹10,177
₹10,787 total
includes taxes & fees
7 Oct - 8 Oct
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About the area

Map
Oostkerkestraat 40, Knokke-Heist, Westkapelle, 8300

What's nearby

  • Knokke Casino - 7 min drive
  • Royal Zoute Golf Club - 10 min drive
  • Het Zwin - 11 min drive
  • Knokke-Heist Beach - 13 min drive
  • Zwin - 13 min drive

Getting around

  • Heist Station - 8 min drive
  • Ostende (OST-Ostend-Bruges Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪De Knotwilg - ‬4 min drive
  • ‪De Kruier - ‬6 min drive
  • ‪In De Groene Wandeling - ‬3 min drive
  • ‪Bistro Henriëtte - ‬3 min drive

About this property

Ter Zaele Hotel

Family-friendly hotel
You can look forward to free continental breakfast, a terrace and a garden at Ter Zaele Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Bike hire, babysitting (surcharge) and a front desk safe
  • Newspapers in the reception, coffee/tea in reception and 1 meeting room
Room features
All guestrooms at Ter Zaele Hotel have comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Balconies or patios, fridges and daily housekeeping

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from 06 June to 23 September

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 2 stars.

Property is also known as

Ter Zaele Hotel Knokke-Heist
Ter Zaele Hotel
Ter Zaele Knokke-Heist
Ter Zaele
Ter Zaele Hotel Hotel
Ter Zaele Hotel Knokke-Heist
Ter Zaele Hotel Hotel Knokke-Heist

Frequently asked questions

Does Ter Zaele Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Ter Zaele Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Ter Zaele Hotel?

Self-parking is free at this property.

What time is check-in at Ter Zaele Hotel?

Check-in start time: 2 PM; check-in end time: 9:30 PM.

What time is check-out at Ter Zaele Hotel?

Checkout is at 11 AM.

Where is Ter Zaele Hotel located?

This family-friendly Knokke-Heist hotel is within 3 mi (5 km) of Hoeke Windmill and For Freedom Museum. Knokke-Heist Beach and Het Zwin are also within 6 miles (10 km).

Ter Zaele Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 88 reviews" "
Rating 8 - Good. 36 out of 88 reviews" "
Rating 6 - Okay. 18 out of 88 reviews" "
Rating 4 - Poor. 9 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jason

Stayed 1 night in May 2023

2/10 Terrible

Huib

Stayed 1 night in Jul 2022

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely accommodation and we were quite comfortable, The only problem i had was with the breakfast. It was a DIY affair and the choices were limited.
Stayed 1 night in Apr 2018

8/10 Good

David, London

Liked: Cleanliness, staff & service, room comfort
Quiet oasis near to many attractions
Total relaxation with very friendly staff and excellent food
Stayed 2 nights in Aug 2017

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem of a hotel
Although the Hotel was a little hard to find, it was not their fault that major road works were all around the area. The staff were fantastic and could not do enough for you, breakfast was excellent with plenty of choice and quantity. The Restaurant next door was brilliant, the food and wine superb. We used the hotel as a base for cycling each day, there was a covered area for the bikes and the staff were only too happy to supply maps and information. We would definitely stay again.
Stayed 6 nights in Aug 2017

6/10 Okay

Bo William

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - brilliant hospitality. Room was a lovely size! Great location. Breakfast was yummy had everything you wanted - all fresh and you could help yourself to anything you wanted.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Very good host Family run Care about guests Could be better with little upgrading

6/10 Okay

Jeroen, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff. Had a nice breakfast. Hotel is very old and although the room was clean, it looked worn down. To much old dusty decoration everywhere in the hotel.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist funktional, halt schon etwas in die Jahre gekommen, aber sehr sauber und ordentlich, die Mitarbeiter sind sehr nett und sehr bemüht
Stayed 2 nights in May 2023

10/10 Excellent

Domenico

Stayed 2 nights in Apr 2023

10/10 Excellent

Olga Flore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable mais pluvieux
Séjour agréable avec les hôtes très accueillants et attentifs aux besoins des voyageurs. L'hôtel situé dans un environnement naturel invite au repos (le contact avec les animaux du site est appréciable). Cependant, le temps n'était pas au rendez-vous 🌧️☔
Stayed 3 nights in Mar 2023

10/10 Excellent

Célina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Ter Zaele
Séjour très agréable au sein d'un hôtel familial et très convivial. On s'y sent bien dès l'arrivée. Le personnel est très accueillant et gentil. Il n'y a rien a redire, l'hôtel et les chambres sont propres, le petit-déjeuner est vaste et copieux il y en a pour tout le monde! Petit jardin avec des animaux très mignons. Je recommande a 1000% !
Stayed 2 nights in Dec 2022

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2022

8/10 Good

Marc

Stayed 5 nights in Sep 2022

8/10 Good

Erick

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Bon séjour
Bon séjour, staff sympa, bon petit dejeuner Par contre l’hôtel aurait besoin d’un bon coup de rénovation dans sa totalité
Stayed 3 nights in Aug 2022

8/10 Good

deville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Marie-Claude

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Le personnel accueillant L’environnement calme Grand espace extérieur avec quelques animaux Le petit déjeuner de bonne qualité et copieux Chien admis Établissement vieillot et peu entretenu, odeur de renfermé Vieux meubles, tissus d’ameublement déchirés Pas de lit bébé (pourtant demandé lors de la réservation) Le plus inexcusable pour moi a été l’impossibilité d’utiliser la piscine intérieur tellement l’eau était gelée, j’avais expressément choisi cet hôtel pour la piscine car étant accompagnée par mon petit-fils de 2 ans à qui j’avais promis qu’il irait nager, avait pris dans sa petite valise son maillot de bain, ses bouées à bras, etc… Alors que nous avions tous enfilés nos maillots de bain, que nous étions enjoués de faire un petit plongeon après une journée bien remplie, je ne vous raconte pas la déception quand nous avons mis un pied dans l’eau. Comment expliquer à un enfant de 2ans, qui a attendu ce moment toute la journée, que finalement, il ne pourra pas se baigner ! Je suis très en colère contre l’établissement, car, ce n’est pas la peine de mentionner sur l’annonce la présence d’une piscine, s’il est impossible de l’utiliser, je considère ça comme de la publicité mensongère en vue d’attirer le client, car, il va de soit que je n’aurais jamais réservé cet hôtel si la piscine n’avait pas figurer sur l’annonce.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon hotel
superbe patronne et personnel : hôtel simple mais très très bien restaurant très bon et serviable a recommander
Stayed 4 nights in Jun 2021

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Personeel was zeer vriendelijk, het eten in het restaurant was zeer lekker. Gebouw was verouderd en bij het ontbijt kregen we spijtig genoeg een bordje vlees en kaas dat reeds gebruikt was door andere gasten.
Stayed 2 nights in Jun 2021

8/10 Good

olivier

Liked: Cleanliness, staff & service
Cadre sympathique
Un personnel sympathique à l'écoute. Une trop forte odeur de chlore à la piscine. Sinon le cadre est sympathique.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
De ligging is tof en het personeel ook .Maar het hele gebouw reuk muf en is slordig , op de gang is maar 1 klein venster om te verluchten wat niet genoeg is en de kamer zelf met de venster open blijft muf en zeker als het warm is .
Stayed 3 nights in Sep 2020

8/10 Good

Chantal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020