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Reviews of Running Y Resort

3.5 out of 5
Running Y Resort
5500 Running Y Road, Klamath Falls, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews" "
Rating 8 - Good. 296 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling alone (55 yr old female) from Sacramento CA to Bend OR... and wanted a two day trip, I found the Running Y Resort and was pleasantly surprised! It had everything, running (or biking) trial, pool, nice big comfortable rooms, great outdoor dining with beautiful view, plus the food and service was excellent! I will plan to stop by everytime I travel to Bend!
Stayed 1 night in May 2024

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and facilities. Nice property. Arrived for dinner, 30 minutes to get drinks, over an hour to get food. Steak was somewhat tough and over cooked. For a higher priced ribeye, i was hoping for tender melt in your mouth.. But the dessert was spot on delicious.
Stayed 1 night in May 2024

10/10 Excellent

Raymond Bryce White

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best restaurants in town
Stayed 1 night in Apr 2024
Response from "Girl George" on 13 May 2024
Dear Raymond,Thanlk you for the wonderful review. We look forward to seeing you again.With gratitude,

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Only stayed a short while but it was beautiful and very pleasant. Lots of amenities. The staff was terrific. The only rough spot for me was lack of availability for charging my car. Someone in another car parked at the single charging station all afternoon and all night and didn’t inform the front desk of who they were or when they would move. I really needed some power so this was a hassle. The hotel is planning to upgrade their charging station so this issue might be outdated. And it’s more about another customer, rather than the hotel. In any event, if you’re driving electric, check with the resort and plan accordingly.
Stayed 1 night in Apr 2024
Response from "Girl George" on 13 May 2024
Dear Lee,Tahnk you for the wonderful review. We certainly appreciate you and the feedback. We are very much anxiously awating news when the chargers will be installed. Than you for your patience.With gratitudeGeorgeFront Office Manager

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, beautiful location
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely gorgeous location and property with beautiful views. the restaurant has amazing food with very good prices. will definitely go back.
Stayed 1 night in Mar 2024

6/10 Okay

Jaime, Eugene

Travelled with family
Liked: Cleanliness
The houses were nice and it was very quiet. The restaurant and empty stores were very disappointing.
Stayed 3 nights in Mar 2024

10/10 Excellent

AJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property for a quick get-away.
Stayed 3 nights in Mar 2024
Response from Girl George on 3 Apr 2024
Dear AJ,Thank you for the wonderful review. We appreciate you and your feedback.We hope you will be able to return in the future.With gratitude,

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay even let us check in 2 hours early 💜
Stayed 1 night in Mar 2024
Response from Girl George on 3 Apr 2024
Dear Destiny,Thank you the fantastic review. We are very pleased you had an amazing stay and experience.Hope to see you again in the future.With gratitude,

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, amenities
Great property!!!!
Stayed 1 night in Mar 2024
Response from Girl George on 28 Mar 2024
Dear Cassie,Thank you for taking the time to provide this wonderful review. We certainly appreciate you and your feedback.We hope you will be able to return in the future.With gratitude,

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the quiet nature and the varieties of activities the Running Y offers. Every staff member was incredibly kind and helpful
Stayed 3 nights in Mar 2024
Response from Girl George on 27 Mar 2024
Dear Emily,Thank you for taking the time to complete this review. We certainly appreciate you and your wonderful feedback.we hope to see you again in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Girl George on 27 Mar 2024
Dear Stephen,Thank you for the outstanding rating. We appreciate you and hope you will be able to return in future.With gratitude,

10/10 Excellent

Wendy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with great amenities. Dog friendly!
Stayed 1 night in Mar 2024
Response from Girl George on 27 Mar 2024
Hi Wendy,Thank you for the wonderful review. We are very pleased your enjoyed your experience and the resort. We hope to see you again in the future.

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The restaurant staff was nice but didn’t have many non-meat options. The store was nice and staff was friendly. I had a malfunctioning fire alarm which went off twice during the night and I had to change rooms about 11pm. The next room I was in had a toilet that was running about every 10 mins. So sleep was not great during my stay.
Stayed 1 night in Mar 2024
Response from Girl George on 8 Mar 2024
Dear Ryan,Thank you for taking the time to complete a review. Your feedback is extremely important to us. First off we apologize for any inconvenience your may have experienced. We did document and follow up on the issues in the two rooms. This week we are launching a new dining room menu this week with a soft opening as not all of our food items were available. Thank you again for the review. We hope you will be able to return in the future.With gratitude,George LuskFront Office Manager

8/10 Good

Tiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities. First stay was wonderful, second stay they had us down a hallway that was under renovation, which was much less appealing. The restaurant is great for dinner but not for breakfast. Wait is forever but food is good. So don’t go for breakfast unless you have at least an hour or more time. The lake is beautiful.
Stayed 1 night in Feb 2024
Response from Girl George on 4 Mar 2024
Dear Tiana,Thankk you for taking the time to complete a review. We certainly value you and your feedback. We do apologize for any inconvenience you and your family experienced for breadkfast at the resturant. We are addressing the staffing concerns and hope to already resolved the issue. We do hope you will have the opportunity to return in the future.With gratitude,

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Girl George on 27 Feb 2024
Dear Guest,Thank you for the wonderful 5 out of 5 review. We certainly value you and your feedback. We hope you will be able to return in the future.With gratitude,

10/10 Excellent

Jack

Stayed 1 night in Feb 2024
Response from Girl George on 27 Feb 2024
Dear Jack,Thank you for taking the time to complete a great review. We are very pleased you enjoyed your stay and we hope you will be able to return in the future.With gratitude,

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice, but Expedia said it came with a Mountain View, which I got a parking lot view and it said a balcony and I had no balcony
Stayed 1 night in Feb 2024
Response from Girl George on 19 Feb 2024
Dear Jason,Thank you for completing a review and for your feedback. We do apologize for any confusion pertaining to your reservation through Expedia. The reservation from Expedia states a Pine view room and unfortunately no mention of a deck. I have asked our Marketing department to review the descriptions Expedia has on-line. Please feel free to give us a call on any future reservations. we would very much like to welcome you back.With gratitude,

10/10 Excellent

Jakob

Very nice people and services
Stayed 1 night in Feb 2024
Response from Girl George on 15 Feb 2024
Dear Jakob,Thank you for responding and completing a wonderful review. We do hope you will have the opportunity to come back again.With gratitude,

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in Feb 2024
Response from Girl George on 15 Feb 2024
Hi Ronald,Thank you for the great review. We appreciate you and your comment. We do hope you will be able to come back again.With gratitude,

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Girl George on 15 Feb 2024
Hi Jessica,Thank you for the fabulous review. We hope you will be able to return in the future.With gratitude,

10/10 Excellent

Adrian

Stayed 1 night in Feb 2024
Response from Girl George on 19 Feb 2024
Dear Adrian,Thank you for taking the time to complete a wonderful review. We certainly value you and your feedback. We hope to see you again soon.With gratitude,

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while traveling through
Very nice property especially for the price. Clean and large room. Good food at the restaurant and a full bar. Plenty of comfortable areas to sit in front of the fireplaces. We took the 2.5 mile nature walk in the evening and it was very scenic and a great workout before dinner. If traveling through, this is a great place to stay the night.
Stayed 1 night in Jan 2024
Response from Girl George on 15 Feb 2024
Dear Alison,We are so pleased you were able to enjoy the property. We truly appreciate you taking the time to write such a wonderful review. We you are able to return in the future.With gratitude,

8/10 Good

Christopher, salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Girl George on 15 Feb 2024
Dear Christopher,Thank you for taking the time to complete this survey. We appreciate you and your feedback. We sincerely hope you will have the opportunity to return in the future.With gratitude,

10/10 Excellent

Jeannine

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Girl George on 30 Jan 2024
Dear Jeannine,Thank you for taking the time to complete such a wonderful survey. We value you and your feedback.We hope you will be able to return in the near future.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Piece of Heaven!
This is a beautiful hotel. We've stayed here previously and will keep returning when we're in the area.
Stayed 1 night in Jan 2024
Response from Girl George on 30 Jan 2024
Dear Diane,Thank you for the fabulous review. We certainly appreciate your feedback. We look forward to providing you with a memorable experience on future stays at the Running Y Resort.With gratitude,George Lusk, Front Office Manager

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2024
Response from Girl George on 24 Jan 2024
Dear Jeffery,Thank you for taking the time to complete a 10 out of 10 review. We very much appreciate you and your feedback.Wishing you a Happy and a Successful New Year. We hope to see you again soon.With gratitude,

10/10 Excellent

Victoria

Stayed 1 night in Jan 2024
Response from Girl George on 15 Feb 2024
Dear Victoria,Thank you for your wonderful review. We certainly appreciate you and hope you will be able to return in the future.With gratitude,

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Stayed 1 night in Jan 2024
Response from Girl George on 24 Jan 2024
Dear Andrew,Thank you for taking the time to complete such a nice review. We hope you and yours have a Very Happy New Year.We are looking forward to seeing you again in the future.With gratitude,

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stop on our way to Idaho, but we will definitely plan a longer stay in the future because it was beautiful and full of things to do.
Stayed 1 night in Dec 2023
Response from Girl George on 9 Jan 2024
Hi Maria,Thank you for the fabulous review. We certainly value you and your feedback. We are looking forward to welcoming you back. A Very Happy New Year to you and yours.With gratitude,George LuskFront Office Manager

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Girl George on 9 Jan 2024
Dear Shivani,Thank you for leaving a great review. We are very pleased you enjoyed your stay. We look forward to welcoming you back in the future.A Very Happy New Year to you and yours.With gratitude,

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, amazing property and facilities are well maintained. The staff and owner are very courteous and will go out of their way to make you feel welcome and comfortable. I’d come back to stay again!
Stayed 1 night in Dec 2023
Response from "Girl George on 9 Jan 2024
Dear Mohit,Thank you for leaving such a great review. We are so pleased you enjoy the property. The greatest compliment we can receive is that you felt welcomed and comfortable .We are so excited to be able to welcome you back.A Very Happy New Year to you and Yours.With gratitude,

6/10 Okay

Katrina

Travelled with partner
Disliked: Cleanliness
The locker rooms were dirty every time I went in. Hot tub was closed 2 out of the 3 days. I could not get a spa treatment. Coffee and breakfast doesn’t open till 8am and there was only 1 server and a full restaurant. Gold course staff was great!
Stayed 2 nights in Dec 2023
Response from Girl George on 9 Jan 2024
Dear Katrina,Thank you for taking the time to leave a review.. While I wish you had a better experience, it is feedback like this that we value and use to improve. We strive to deliver an exceptional guest experience and, it is apparent that in your case we feel short. We sincerely hope you will consider returning in the future.We wish you and yours a Very Happy New Year.With gratitude,George LuskFront Office Manager

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Girl George on 30 Jan 2024
Hi Kristi,Thank you for taking the time to complete this survey. We really appreciate your feedback. We hope you will have the opportunity to return in the future.Warmest regards,George Lusk

10/10 Excellent

Sonia

Stayed 1 night in Dec 2023
Response from Girl George on 18 Dec 2023
Dear Sonia,Thank you for taking the time to complete such a great reviews. We very much value you and your feedback.Wishing you and your a wonderful Holiday Season.With gratitude,

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Girl George on 15 Feb 2024
Dear Amy,Thank you for completing a review. We appreciate you and hope to see you again.With gratitude,

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable stay. Fantastic to have a restaurant on site. Staff are all friendly and accommodating.
Stayed 1 night in Dec 2023
Response from Girl George on 7 Dec 2023
Dear Krista,Thank you for taking the time to complete such an awesome review. We certainly value you and your feedback.Happy Holidays to you and yours,

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be staying here again
Beautiful hotel! Very clean, great parking. Comfortable beds and big rooms.
Stayed 1 night in Dec 2023
Response from Girl George on 7 Dec 2023
Sophia,We appreciate the wonderful review. We hope you will be returning in the future.With gratitude,George

6/10 Okay

Pam, Salem

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Girl George on 30 Nov 2023
Dear Pam,Thank you for taking the time to complete a review. Is there something more you would like to share pertaining to your stay? It is important to us to receive feedback. We do hope you will be returning in the future. With gratitude,George

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely property. I wish that we had had more time to enjoy it all.... the spa, the walking trails, etc. It was both rustic and elegant at the same time.
Stayed 1 night in Nov 2023
Response from Girl George on 15 Nov 2023
Dear Andrea,Thank you for taking the time to write such a wonderful review. We value you and your feedback. We look forward to having you back in the future.With gratitude,

4/10 Poor

Kristi

Stayed 1 night in Nov 2023
Response from Girl George on 18 Dec 2023
Dear Kristi.Thank you for taking the time to leave a review. While I wish you had a better experience, it is your feedback that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case we fell short. We do apologize for any inconvenience you may have experienced during your stay. We would very much like to welcome you back in the future.With gratitude,George Lusk, Front Office Manager

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Girl George on 15 Nov 2023
Hi David,We totally appreciate your taking the time to complete this awesome review. We hope you can return in the future.With Gratitude,George Lusk, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic… but unpleasant food at ruddy duck
Amazing fitness center and pool/spa with sauna. Enjoyed the room and facilities yet the food needs a lot of work. The food was very salty and very slimy. So foul that we were unable to finish our entree. Our dinner was $70.00 I’d recommend leaving resort to eat if possible. Overall the stay was spectacular though.
Stayed 1 night in Nov 2023
Response from Girl George on 5 Nov 2023
Thank you for the great review of our resort. We do appreciate your feedback regarding your dining experience. I have forwarded this information to our Chef. Our goal is to give all our guests an amazing experience. It certainly appears we missed the mark and do apologize for any inconvenience. We are glad however, that you enjoyed your overall stay and hope to see you again very soon.With gratitude,George Lusk, Front Office Manager

10/10 Excellent

DOUGLAS

Stayed 1 night in Oct 2023
Response from Girl George on 2 Nov 2023
Dear Douglas,Thank you for taking the time to complete a 10 out of 10 review. We certainly appreciate you and your feedback. We hope you will have the opportunity to return in the near future.With gratitude,

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Girl George on 2 Nov 2023
Dear John,Thank you for taking the time to complete a review. Please let us know if we can assist you with a future reservation or be of assistance.With Gratitude,

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Girl George on 30 Oct 2023
Dear Brandon,Thank you for the fabulous review. We value you and your feedback. We hope to see you again soon.With gratitude,George Lusk - Front Office Manager

10/10 Excellent

Janis, Beaverton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fun place to stay as we did some birdwatching, explored Crater Lake, and revisited places where I had visited my Grandma 60 plus years ago.
Stayed 2 nights in Oct 2023
Response from Girl George on 30 Oct 2023
Dear Janis,Thank you for taking the time to write this review. WOW - what a great stay. We do hope you will have the opportunity to return sometime in the near future.With gratitude,George Lusk, Front Office Manager

8/10 Good

Amy, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Girl George on 2 Nov 2023
Dear Amy,Thank you for taking the time to complete a review. We appreciate you and look forward to having you back in the future.With gratitude,

2/10 Terrible

larry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away
Looks great from outside but the rooms are really dirty and outdated. I once stayed in an old best western that was actually nicer than this place. Its a complete ripoff staying here! If the rooms were just $40 per night i still wouldn't recommend this place. Its sad because with updated rooms it would be a very nice hotel
Stayed 1 night in Oct 2023
Response from Girl George on 30 Oct 2023
Dear Larry,Thank you for your feedback. While I wish you had a better overall experience, it is feedback like this that we value and use to improve. My apologies for the condition of you room upon arrival. We take the cleanliness of your guest rooms seriously, so it's disappointing to see that your room was not up to our standards. We are continuing with our updating the Lodge rooms on the westside of the building January 2024. We hope you will reconsider returning sometime in the future.With gratitude,George Lusk, Front Office Manager