Front of property – evening/night
Check availability

Reviews of Microtel Inn & Suites by Wyndham Kirkland Lake

3 out of 5
Microtel Inn & Suites by Wyndham Kirkland Lake
350 Government Road West, Kirkland Lake, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 333 reviews" "
Rating 8 - Good. 127 out of 333 reviews" "
Rating 6 - Okay. 16 out of 333 reviews" "
Rating 4 - Poor. 8 out of 333 reviews" "
Rating 2 - Terrible. 12 out of 333 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service
One problem, ants in the room, room 218 we stayed May 18th, check out May 19, we killed 5 ants. For $230 I would think you would want to deal with this. I called the hotel front desk evening of May 19th to let them know.
Stayed 1 night in May 2024
Response from Selena on 22 May 2024
Thank you for taking the time to post a review. Until you called us after checking out, we had not been aware of any ants. Although she did not find a nest, the room was sprayed out of an abundance of caution. Thank you for bringing it to my attention We hope to welcome you again.

10/10 Excellent

gaston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean and comfortable enjoyed our stay
Stayed 1 night in May 2024
Response from Selena on 20 May 2024
Hi Gaston!Thank you for the wonderful comments! We hope to welcome you again

10/10 Excellent

Jennifer

Travelled with family
.
Stayed 2 nights in May 2024
Response from Selena on 21 May 2024
Thank you for the top marks. We appreciate it

10/10 Excellent

Julieanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very smooth, the facility was great, and there is ample parking. Breakfast in the morning was tasty and had many options!
Stayed 2 nights in May 2024
Response from Selena on 6 May 2024
Thank you for the wonderful review!

10/10 Excellent

Ashley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so friendly, the rooms were amazing
Stayed 1 night in May 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady was super friendly at check in .The hotel was nice .Rooms were clean .Hot breakfast in the a.m.
Stayed 1 night in Apr 2024
Response from Selena on 28 Apr 2024
Thanks so much! We appreciate you

8/10 Good

Andreane

Stayed 1 night in Apr 2024
Response from Selena on 21 May 2024
Thank you for choosing us!

10/10 Excellent

Kevin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the Front desk hands down was amazing above and beyond from any other experience I’ve had, truly 5⭐️ service thank you
Stayed 1 night in Apr 2024
Response from Selena on 12 Apr 2024
Hello Kevin!Thank you for taking the time to post these wonderful comments! We look forward to welcoming you again.

2/10 Terrible

Perry

Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super small, but it was perfect for us as we were only there to snowmobile.
Stayed 3 nights in Feb 2024
Response from Selena on 5 Apr 2024
Thank you for staying! We hope to see you again.

10/10 Excellent

Julieanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had great service and felt very clean!
Stayed 1 night in Mar 2024
Response from Selena on 5 Apr 2024
Thank you for choosing us!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and easy to access! Although one of the new “Wood” construction hotels it wasn’t noisy, like I heard it might be.
Stayed 1 night in Mar 2024
Response from Selena on 19 Mar 2024
Hello Timothy!Thank you for taking the time to review our hotel. I am happy to learn that you enjoyed your stay. I appreciate your kind comments and will share them with my team. We look forward to welcoming you again.

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the greatest staff we’ve ever had.. very welcoming and helpful.
Stayed 2 nights in Mar 2024
Response from Selena on 6 Mar 2024
Hi Nick!Thank you for posting a review following your stay with us! We appreciate your wonderful comments about our team and cannot wait to share them. We hope to welcome you again.

10/10 Excellent

Carl

Travelled with family
Stayed there the last night of our snowmobile trip Definitely will be staying there again
Stayed 1 night in Feb 2024
Response from Selena on 6 Mar 2024
Hello CarlThanks you for taking the time to post a review of our hotel. We are happy to learn that you enjoyed your stay and will stay again. Thank you for choosing us!

10/10 Excellent

Rene, ValCaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the main road, easy to find. Staff were excellent. Room was very clean.
Stayed 1 night in Feb 2024
Response from Selena on 29 Feb 2024
Thanks so much!

10/10 Excellent

Sandra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this hotel cause it was dog and snowmobile friendly
Stayed 3 nights in Feb 2024
Response from Selena on 26 Feb 2024
Thank you for the great scores! We appreciate your business.

8/10 Good

Caitlin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Selena on 13 Feb 2024
Thanks so much!

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Selena on 8 Feb 2024
Thank you for choosing us! we appreciate your business.

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Selena on 31 Jan 2024
Thank you for choosing us! We appreciate your business.

8/10 Good

GILLES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Selena on 22 Jan 2024
Thank you for the great scores! We hope to welcome you again

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have hot water in the morning, but other than that it was fantastic
Stayed 1 night in Dec 2023
Response from Selena on 8 Jan 2024
Thank you for posting a review! I am sorry about the hot water. When the hotel is quiet it can take some time for the water to reach the higher floors. We are working on a solution.

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Selena on 8 Jan 2024
Thanks for the top marks!

8/10 Good

Melissa

Stayed 1 night in Dec 2023
Response from Selena on 8 Jan 2024
Thank you for choosing us.

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super helpful and kind
Stayed 1 night in Nov 2023
Response from Selena on 8 Jan 2024
Thank you for your wonderful comment

10/10 Excellent

Tavis

Stayed 1 night in Nov 2023
Response from Selena on 8 Jan 2024
We appreciate you!

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Nov 2023
Response from Selena on 8 Jan 2024
Thank you for choosing us!

8/10 Good

Caitlin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Selena on 19 Oct 2023
Thanks so much!

6/10 Okay

Real

Liked: Cleanliness
Disliked: Property conditions & facilities
They had trouble with the hot water, excuse was they werent busy n they werent running the water enough.
Stayed 1 night in Oct 2023
Response from Selena on 10 Oct 2023
Good Morning RealThank you for your feedback. We do have three working tanks that provide plenty of hot water. It does take some time to circulate when the hotel is quieter so it can take up to 5 minutes for it to get really hot. I apologize for the inconvenience.

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and hotel was clean. But we only had lukewarm water for all showers. Skipped breakfast because it wasn’t great.
Stayed 2 nights in Oct 2023
Response from Selena on 10 Oct 2023
Thank you for taking the time to complete the survey you received following your stay with us! I am so sorry that you experienced issues with your stay. I hope that we will have another opportunity to welcome you

8/10 Good

Sharleen

Travelled with family
Liked: Cleanliness, staff & service
Small town but great hotel
Stayed 1 night in Jul 2023
Response from Selena on 10 Oct 2023
Thank you!

6/10 Okay

Chantal

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Selena on 10 Oct 2023
Thank you

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service.
Stayed 1 night in Sep 2023
Response from Selena on 10 Oct 2023
Thanks so much!

10/10 Excellent

MICHAEL

Stayed 2 nights in Sep 2023
Response from Selena on 19 Oct 2023
Thanks so much!

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely suite. Lots of space and nice to watch the tv on a small couch.
Stayed 1 night in Sep 2023
Response from Selena on 22 Sept 2023
Thank you for choosing us and posting a review!

10/10 Excellent

Renee

Stayed 1 night in Sep 2023
Response from Selena on 10 Oct 2023
Thank you

10/10 Excellent

Scott

Stayed 8 nights in Sep 2023
Response from Selena on 10 Oct 2023
Thanks so much

8/10 Good

Ken

Travelled with group
Liked: Cleanliness
It was conveniently located.
Stayed 1 night in Aug 2023
Response from Selena on 22 Sept 2023
Thank you for choosing us! We appreciate you.

10/10 Excellent

Jacqueline, Grimsby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property. Very nice and friendly reception staff,
Stayed 1 night in Sep 2023
Response from Selena on 5 Sept 2023
Hello JacquelineThank you for taking the time to review our hotel following your stay with us. I appreciate the wonderful comments and will share them with my team. Thank you for choosing us.

10/10 Excellent

Rosanne

Stayed 1 night in Aug 2023
Response from Selena on 22 Sept 2023
Thank you for being our guest and giving us a great rating.

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfy beds. Good breakfast selection. Would book again when in the area.
Stayed 1 night in Aug 2023
Response from Selena on 29 Aug 2023
Thank you for taking the time to post a review following your stay with us! We appreciate your wonderful comments and will share them with our team. We hope to welcome you again.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Selena on 21 Aug 2023
Thank you for the high scores!

10/10 Excellent

John

Stayed 3 nights in Aug 2023
Response from Selena on 22 Sept 2023
Thank you so much for the great scores!

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Selena on 15 Aug 2023
Thanks so much!

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Selena on 15 Aug 2023
We appreciate your high scores!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot an item and they called me 1/2 hour after I checked out. Everything was spotless, very friendly staff, checkin was very quick.
Stayed 3 nights in Jul 2023
Response from Selena on 4 Aug 2023
Hello HelenThank you for the great review! We appreciate your business and look forward to welcoming you again!

10/10 Excellent

Wai Hung Herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Selena on 4 Aug 2023
Thank you for the great scores! We hope to welcome you again.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service at front desk. Check in person made us feel comfortable, safe, and at home. Excellent help from front desk on check out morning when staff helped with printing out a file that was on my phone. Room was clean and quiet. Breakfast was good with several healthy chioces. I definately recommend this hotel.
Stayed 1 night in Jul 2023
Response from Selena on 25 Jul 2023
Thank you for your kind words. We are so happy to learnt hat you enjoyed your stay!

8/10 Good

Wyatt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was conveniently located and quiet. Staff were helpful and polite. Poor water pressure and temperature in my room.
Stayed 1 night in Jul 2023
Response from Selena on 25 Jul 2023
Thank you for choosing us! We are happy that you enjoyed your stay and the staff. we will have maintenance look into your concerns.

10/10 Excellent

Wanis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Selena on 5 Jul 2023
Thank you so much for the rave review! We hope to welcome you again

10/10 Excellent

Wanis

Stayed 1 night in Jul 2023
Response from Selena on 6 Jul 2023
Hello Wanis!Thank you for giving us such great scores. if you ever have suggestions to help us imporve even mre, please share.