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"Check in was easy. All staff greet you with a smile and pure professionalism. Concierge staff was excellent in helping with luggage forwarding, they even contacted the hotel in Kyoto to confirm address and name on booking. "

"The care they put into the rooms is excellent. They make sure you have literally everything (toothbrush, mouthwash, hairbrush, slippers). The staff were helpful and it was in a great location. Would definitely come back"

"My family liked the location, it's near the Namba Station and restaurants! And the staff are friendly. We love the free snacks and free laundry. We will stay at this hotel again if we go back"

"My family and I stayed here during our Universal Studios trip. 4 days with breakfast buffet that was delicious, although same menu- i felt it was a great variety. Staff were extremely helpful when checking in - navigating local transportation and our universal studios trip. My favorite part was the on site massage salon that offered in room services. GREAT after walking all day! "

"The Spa was amazing. Room is a bit small for a family of four but we made it work. The air"

"There isn't a any disliked about this hotel stayed. Such a convenient place 😌 train station is walking distance and shopping center is nearby. buffet breakfasts were excellent 👌 "

"Really enjoy the modern feel of this hotel. It's clean, has great amenities, outstanding staff. And it's attached to a Yodobashi department store with many restaurants in the building. Osaka station and the subway are a few minutes walk to get anywhere in the city. The Airport Limo bus terminal is across the street."

"Everything was so wonderful about the hotel! So clean, so convenient! Good views from the room."

"Its prime location provides easy access to attractions, 30-minute walk to the main shopping street or a 10/15 min, 230 yen fixed-price public transport ride for humid days. A highlight is the fantastic onsen, ideal for unwinding after sightseeing. A clever touch is the in-room TV display showing onsen busyness, helping you choose the most peaceful time. Don't forget your towel, and the complimentary PJs! The basement amenities are incredibly practical, featuring snacks, drinks, a comfortable seating area, a gym, and washing machines. Around the hotel, you'll find great local dining options including kamidas for breakfast and pizza places for dinner (remember to reserve online!). A standout service is the luggage delivery to Narita Airport, arranged two days prior at reception, ensuring an stress-free departure. "