Kingswood Trip

While the staff was very friendly, one thing that was off putting was the specific bracelet/ room key , different color due to us booking through Expedia, that made it feel like we were sticking out , I think a simple contact number would have sufficed. Also again while friendly with in the resort the pushing of the vip package I believe should have been a simple question if we wanted to participate or not. The focus should have been helping us understand what the resort has to offer rather than trying to seemingly upsell us. Over all was a good experience just would like to offer those comments and I think those could help maximize time

The staff are fantastic very friendly and professional. This is our favorite resort and been vacationing there for years. Very beautiful and well maintained and the food is very good.

Check-in - 10/10 Staff - 10/10 Room - 7/10 Food - 10/10 Pool - 10/10 Drinks - 10/10 Entertainment- 3/10

Loved this place just what I needed a chill spot , food was great was entertained the whole time deff coming back !

We enjoyed our stay in genereal.Food was good and the staff were nice overall, but relative to other places we have visited, the services provided and experience can be better overall Daily entertainment was a good touch