Kiln Trip

The staff were very friendly and helpful! The lobby and outside appearance of the hotel were very eye catching. The room itself was basic at minimum. Granted we stayed here during Mardi Gras so the rates were higher, but for what we paid I expected more.

All of the above plus it’s such a high class hotel

The room was spacious and very clean. The property itself was in a wonderful location just a short walk to all the attractions. The people at the front desk should all get raises. They answered numerous questions, were always smiling, and knew everything about the city. My first time in New Orleans and had a wonderful time

Staff helpful and prompt to respond to requests. Weather was unusally cold during our stay but room wasstill comfortable.

The room, building and amenities was great. I paid through book.com which cover the cost. During the check out, I was charge for the commentary drinks. It was thirty dollars a piece which was 70 bucks charge. I don't drink. I came for the experience. On the site it said it was paid. So, that was my only problem.