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"The room was never cleaned. There was fecal matter on the toilet. And live and dead roaches on the floor, shower and refrigerator. I went immediately to office to complain and ask for another room. Per A Richard Patel ( female ) she told me they were booked and she can come and clean the room later. I told her if that is your way of cleaning no thanks, so she gave me a bunch of cleaning products and I cleaned myself. Slept with lights on because of the roaches and left the next morning. Got in touch with Expedia and complained. But I was not granted a refund. "

"for the price, room was average, service was average. Charged for resort fee (twice) only stayed one night, late fall everything is really not active in the resort so why the fee, restaurant charged $30 for a glass of Chardonnay when there were other options that were never offered by the bartender."