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"Great staff, the property smells good, good amenities, and beautiful rooms! Walkable to the mall and super close to the train station and trams/bus. "

"Wonderful experience all-round including the facilities, food and staff."

" > We had a great stay here while traveling with my wife and son. The owner is incredibly kind and welcoming. We arrived on New Year’s Eve and couldn’t find any restaurants open, but the owner helped us by drawing a handwritten map and explaining everything clearly — it was really thoughtful. > > The room was clean, tidy, and very comfortable, with a classic Western–Japanese style. One of the highlights was the observatory. The owner gave us a tour and showed us the planets, which was absolutely amazing and something our family will never forget. > > Highly recommended!"

"New Hotel, Spacious Room, and Beautiful View"

"Nice rooms and enjoyable onsen area. "

"Great place, there were 6 private Onsen rooms, and public (male/female) bath houses. Great place for couples. I would definitely come back."

"Upscale hotel with separate cottages. Quaint with thatched roofs. Food and staff were excellent. "

"Excellent restaurant with a fantastic buffet breakfast. We stayed in one of the "Kumo" rooms which had nice views of Mount Aso. Would recommend to others."

"Beautiful, clean and spacious accommodation and lovely host. Small town is also lovely. Highly recommend."