6/10 Okay
Eileen
Travelled with partner
29 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happily greeted upon arrival by front door men.Don’t know if they prefer that to bellhops.Either way they were friendly & attentive. We were escorted to the main lobby & after a speedy checkin guided to our room which was very spacious,modern,comfortable & clean. Our balcony view was obstructed by palm trees but as our stay was limited to 4 days it didn’t much matter to ask for a room change.However the chair in our room was rather worn. Surprising considering the cost. The tikibar by the pool had several waiters & waitress's ready to serve you drinks & food w/o delay.The large pool was very welcoming on this hot May day.Floating debris from surrounding trees was a daily problem. Several guests weren’t happy but it was nothing major. There were ample pool towels & lounge chairs however there could have been an equal supply of umbrellas. The furniture cushions by tikibar need replacement. Access to the bay is near pool. No umbrellas at bay.Water cabanas & poolside cabanas available for rent. Prices are expensive & more expensive! There is a modern gym & wonderful spa. Treat yourself to the spa.It is worth every penny & the woman are extremely polite & nurturing to your soul! Restaurants on site are very good. Cost for food & drink were consistent with the hotel room cost. With that being said the drinks were made with a healthy pour & the meals were delicious. Found all staff to be polite, friendly & always helpful. Overall a pleasant visit.
Eileen
Stayed 4 nights in May 2024