Search Family-Friendly Hotels in Key Biscayne

"Elevator broken during our stay , we stayed at 3rd floor so I was complicated for us as senior citizen "

"Room was dirty! Floor was filthy I couldn't even walk to the bathroom with out my shoes. Husband complained to front desk, he was told all housekeeper were gone. Did not offer anything as a solution! Husband asked for a mop and extra towels, never received either! The pictures look good , don't let that fool you! No control on air conditioner- it was on full blast or I had to turn it completely off. it was very loud, hard to sleep with it on! Restaurant bathrooms disgusting! The elevator had a crack in the middle of the floor and it felt like it could give way any second!I Expected alot better for this price!"

"Our ocean view room was beautiful, and the beach staff were very nice. We will definitely come back!"

"Clean room. Staff friendly."

"The property was ok, but the noise between the aircraft and the train that blew its horn 10 times throughout the night forced me to seek other accommodations. "

"Shuttle was old and the access door didn’t work properly. At least two towers. If you’re in the second tower you had to go to the lobby and back up to the 9th floor for dinner and breakfast. "

"Had a fantastic room with a large balcony overlooking the pool area. Staff was helpful, right in the center of the Art Deco district and the hotel boasts a rich history. Highly recommend."

"Nice atmosphere great staff clean "

"Not enough staff in the evenings "