Kenh Ga Hot Spring

Photos on Expedia and other reviews were quite misleading for this property. The room was in pretty rough shape when we arrived( tape on. The wall covering a crack, missing tile on the bathroom wall and the shower didn't drain properly causing the bathroom floor to flood everytime) We reporothe shower to the front desk twice and all they said was we will let the cleaning staff know. No effort to fix the problem just to clean up the water. The king bed was two twins pushed together (which is fine) except that the mattresses were different heights causing the middle to be very uncomfortable. Mattresses were also rock hard. This hotel is located across the street from a hospital so it is very loud outside all day and into the. Night. It does quiet down between about 10pm-5am. So keep that in mind if you are a light sleeper. Hotel breakfast was mid at best, we definitely had better ones during our stay in Vietnam and chose to just eat out in the area instead on the last day. Hotel location is great very close to tons of shopping, restaurants and attractions in old town. But wanted to be honest with what your getting staying here. It's cheap and if your a sound sleeper it's ok but the room may have some issues.

Hotel was in a good location in the old quarter. Staff were helpful and eager to please. Hotel rooms were very clean and had what we needed. Hotel was a bit tired and in need of an upgrade. Pictures of breakfast were a bit misleading and whilst ok, not a feast as it looked like. Hotel was totally fine for a one night stay as a base when we were out and about in Hanoi but if staying longer would go to a hotel with more facilities that was more modern.

Convenient location. Super friendly and helpful staff. Will definitely be back.