Room, 2 Queen Beds, Non Smoking (Efficiency) | Desk, free WiFi, bed sheets

Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
1070 Harvey Ave, Kelowna, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1001 reviews" "
Rating 8 - Good. 402 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Very overpriced for the quality/amenities with a last minute booking.
Stayed 1 night in May 2024
Response from Manager on 23 May 2024
We appreciate your feedback. Prices do fluctuate depending on occupancy and Long Weekends. Kind Regards.

4/10 Poor

Faranak

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very poor breakfast options Noisy No elevator Ice and fountain are far away
Stayed 2 nights in May 2024
Response from Manager on 19 May 2024
Kind Regards

2/10 Terrible

Aleisha

Travelled with family
Disliked: Staff & service
Make sure you have a credit card
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
We do require a bank issued credit card upon arrival. However, you may pay with cash or debit on departure. Kind Regards.

10/10 Excellent

Vikash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Thank you. We appreciate your feedback. Warm Regards.

6/10 Okay

Leah

Travelled with family
Our stay was good. Bathroom sink didn’t drain properly very very slow. Noisy being on the bottom unit - could hear people above us walking, showering and flushing the toilet. Next time we would book on top floor.
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Thank you for taking the time to leave your review. We appreciate your feedback. Warm Regards.

8/10 Good

Gary and Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating. Property clean & well kept. Kitchenette was great. The location is great! Wifi not so much.
Stayed 3 nights in May 2024
Response from Manager on 19 May 2024
Thank you for your review. We appreciate your patronage and we look forward to seeing you again. Kind Regards.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Thank you.

10/10 Excellent

Chun Kit Simon

Stayed 1 night in May 2024
Response from Manager on 12 May 2024
Thank you.. Kind Regards.

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for easy access to two main traffic arteries. Unfortunately, they have really reduced the complimentary breakfast items and this change is not reflected in the overall price of the room rate. We were quite disappointed.
Stayed 3 nights in May 2024
Response from Manager on 11 May 2024
Thank you for your review and we appreciate your feedback. Our Grab n Go breakfast is a convenience for our customers to have something before they leave for their day. Many of our neighboring hotel properties have eliminated their breakfast altogether. We continually try to find a balance for our customers to find great value at an affordable price. Thank you for your continued support and we hope to see you again soon. Warm Regards.

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Thank you for the rating. Kind Regards

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
no internet, old tv & poorly located in the room
Stayed 1 night in May 2024
Response from Manager on 9 May 2024
Thank you for taking the time to leave your review. We did have a brief issue with our internet provider during your stay. Please accept our apologies and the issue has since been remedied. We are currently in the process of outfitting our property with new televisions and most of our suites already possess new units. We do hope to see you again. Warm Regards.

10/10 Excellent

Coady

Liked: Staff & service, property conditions & facilities
Breakfast could have been better
Stayed 1 night in Apr 2024
Response from Manager on 9 May 2024
Thank you for the rating and we appreciate your feedback. Our Grab n Go breakfast is an option for our guests to have something before departing for the day. Thank you for staying with us. Warm regards.

10/10 Excellent

Cliff and Leah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location and the room was good. The price was excellent!!!!
Stayed 2 nights in May 2024
Response from Manager on 4 May 2024
Thank you so much! We appreciate you review are we are delighted you enjoyed your stay with us. We look forward to seeing you again. Warm regards.

10/10 Excellent

robin

Good facility
Stayed 2 nights in May 2024
Response from Manager on 4 May 2024
Thank you. We hope to see you again. Kind regards.

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Uncomfortable beds. Noisy. Extreme water fluctuations in shower
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
We feel badly you did not have a good experience with us. Our office is open 24hours a day for any issues or concerns you may have during your stay. We will look into the suite you occupied. We appreciate your comments and hope you give us another opportunity to host you properly. Kind regards.

10/10 Excellent

Cheri

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Thank you. Kind Regards.

6/10 Okay

Rubina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Thank you for the rating. Warm Regards.

4/10 Poor

Douglas

Stayed 1 night in Apr 2024
Response from Manager on 19 May 2024
Kind Regards

8/10 Good

Jody

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Manager on 2 May 2024
Thank you for the rating. Warm Regards.

6/10 Okay

Tara

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The manger David is very friendly and helpfully. For the price of the room and pictures that are on the website, it didnt not match what my expectations were. The room and bathroom was small and for some reason everything was very low to the floor. The bed was very uncomfortable. The hot tub was warm at best and the continental breakfast was very simple, as David informed me at check in. Toast, cereal or muffin and coffee or juice. But the staff are very friendly and willing to help, so that was a definite plus in my books
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Thank you for taking the time for composing your review. We appreciate your feedback and feel badly that you did not have a restful stay. We have many differing room options and configurations when staying with us. We hope for the opportunity to accommodate you again in the future and you may try a different suite. Warm Regards.

8/10 Good

Karl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Thank you for the rating. Warm Regards.

10/10 Excellent

Candace

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were updated and spacious. Staff were friendly.
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Thank you. We hope to see you again soon. Warm Regards.

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Thank you for the rating. Kind Regards.

10/10 Excellent

Oskar

Stayed 1 night in Apr 2024
Response from Manager on 19 May 2024
Thank you.

2/10 Terrible

JOY

Travelled with family
Disliked: Staff & service, property conditions & facilities
The shower was cold water. The pic on Expedia of breakfast is not what's there. No pancake machinef
Stayed 1 night in Apr 2024
Response from Manager on 24 Apr 2024
Thank you for taking the time to leave your review. Please accept our apologies regarding the cold water issue you encountered in your suite. We would have certainly moved your room. We have contacted Expedia about the pictures on their website. Kind regards.

4/10 Poor

Gordon

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 24 Apr 2024
We appreciate your feedback and would love to hear more about your rating. Warm Regards.

10/10 Excellent

Sasa

Stayed 1 night in Apr 2024
Response from Manager on 11 May 2024
Thank you.

8/10 Good

Ian

Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Thank you for the rating. Warm regards.

2/10 Terrible

Deepak

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like this property, Rooms are smelly, dirty. there is no room temperature, poor breakfast. I really don't like this place and i will never recommend this place to anyone.
Response from Manager on 10 Apr 2024
We do not find your name in our database. Warm Regards.

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Walked across the street and went bowling with the family.
Stayed 3 nights in Mar 2024
Response from Manager on 7 Apr 2024
Thank you for your review. We are pleased our central location was beneficial and fun for your family. We hope to see you again. Warm Regards.

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 2 nights in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for staying with us and for taking the time to leave your review. We hope to see you again soon. Warm regards.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, convinient, good location, friendly staff
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Thank you. Have a great day. Warm Regards.

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your review. Warm Regards.

6/10 Okay

Hardy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check in was nice, courteous staff. The room was not what was on the photos. The bathroom tub was either very old and run down or dirty. It was also small and the shower head was off to one side. The room was outdated and had an odour. TV was so small, the fridge was difficult to open. The complimentary breakfast had limited options, very basic. I had booked a third night before seeing the room, but ending up cancelling and booking elsewhere. So glad I did. I would book here if I was in and out of town but not for more than a night.
Stayed 2 nights in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your detailed review. We have many suites available at our property with differing configurations. We would have loved the opportunity to address the issues with your stay and find you a room that was to your satisfaction. We do hope to see you again. Warm Regards.

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Convent and clean!
Stayed 6 nights in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your review. We are delighted our property met your expectations and you enjoyed your stay with us. We hope to see you again soon. Warm Regards.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 4 Apr 2024
Thank you. Warm Regards,

10/10 Excellent

Jenilyn

Liked: Cleanliness, staff & service, property conditions & facilities
It’s quiet. I had a great experience. The only comment I can say is that the floor needs more mopping.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Thank you for your review. We are so pleased you enjoyed your stay. We will be sure to pass your comments on to our housekeeping dept. for further follow up. Have a great day and we hope to see you again in the future. Warm Regards.

10/10 Excellent

Patricia

Stayed 3 nights in Mar 2024
Response from Manager on 6 Apr 2024
Thank you

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 21 Mar 2024
Thank You

8/10 Good

Marilia

Stayed 1 night in Mar 2024
Response from Manager on 21 Mar 2024
Thank You

10/10 Excellent

Jani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Thank you. We look forward to seeing you again. Warm Regards.

8/10 Good

Luigi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prices are good and the rooms are clean
Stayed 2 nights in Mar 2024
Response from Manager on 17 Mar 2024
Thank you. Have a great day and we hope to see you again. Kind Regards.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 13 Mar 2024
Thank you.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, basic accommodation. Needs a mat inside and outside to wipe winter's grit and moisture off shoes.
Stayed 2 nights in Mar 2024
Response from Manager on 13 Mar 2024
Thank you for your review. We hope to see you again in the future. Warm Regards.

8/10 Good

Sandi, Campbell River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all good, room is a nice size and comfortable.
Stayed 1 night in Mar 2024
Response from Manager on 8 Mar 2024
Thank you for taking the time to leave your review. We are pleased we met you expectations. Have a wonderful day. Kind regards.

10/10 Excellent

Katherine Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I love the pool and breakfast area
Stayed 1 night in Mar 2024
Response from Manager on 8 Mar 2024
Thank you for your review. We are delighted you enjoyed our pool facilities and our continental breakfast. We hope to see you again. Warm Regards.

8/10 Good

Jeanina

Stayed 2 nights in Feb 2024
Response from Manager on 8 Mar 2024
Thank you for the rating.

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was really awesome for our family The pool is a whole separate other area and that was really nice There is lots of things near by. There is breakfast included It's very basic but does the job.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
We are delighted by your review. It makes us so pleased that you enjoyed your stay with us. Thank you again and we hope to see you the next time around in Kelowna. Warm Regards.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Amazing experience, from the front-desk staff to the kitchenette and amenities. This will be my go-to hotel for 5+ people group trips, I will have to try the 2-4 people suite next time.
Stayed 2 nights in Feb 2024
Response from Manaer on 21 Feb 2024
Thank you for your kind review. We are so pleased you enjoyed your stay with us. We look forward to seeing you again and having you try our large 3 queen loft suites. They are great for larger groups. Have a great day. Warm Regards.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Manager on 21 Feb 2024
Thank you for the rating. Kind Regards.