Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
121 3rd Ave, Kearney, NE

Reviews

7.8

Good

Rating 10 - Excellent. 225 out of 693 reviews" "
Rating 8 - Good. 277 out of 693 reviews" "
Rating 6 - Okay. 109 out of 693 reviews" "
Rating 4 - Poor. 49 out of 693 reviews" "
Rating 2 - Terrible. 33 out of 693 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Valoy

Travelled with family and small children
The elevator to our rooms needs a revamp. It felt old
Stayed 1 night in May 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to park at nearby parking lot. Slick footing in bathtub.
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in May 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Abish

Stayed 1 night in May 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2024

6/10 Okay

Chandra Sekhar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Location of the property is good. Property condition is average, and breakfast is very disappointing
Stayed 1 night in Apr 2024

4/10 Poor

Mikayla

Travelled with family
Disliked: Staff & service, amenities
The receptionist was very short with us, did not want to let us cancel reservation due to their pool being closed. Very frustrating service. Hotel itself was nice and clean.
Stayed 2 nights in Apr 2024

6/10 Okay

Lariza

Travelled with family
Liked: Staff & service, property conditions & facilities
Microwave was filthy, TV remote doesn't work and there weren't enough big towels. Three towels is not enough for a family to shower.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Big rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Zakary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shondra was amazing in accommodating our last-minute needs, with the weather throwing a wrench into our plans.
Stayed 1 night in Apr 2024

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here March 20 2024 for State speech, we got room 302. A soon we got inside of the room we noticed the beds were not well made. We unmade the beds to go to sleep and it was big disgusting surprise. They weren't clean and and there was alot of hair everywhere. We went back to the reception to make a complaint. It was all ready passed 10pm at this point. This young lady said I can give you clean sheets and you can make your own beds. We aksed why we would have to make the beds and she replied well I don't have anybody to help me here right now. She made the report thag night. Next morning when we checked out a different woman was there. She had an attitude with us. We asked about our complaint we made about the beds. She said we will take $22.00 off with taxes included. To be clear, we don't want free rooms We were getting attitudes the entire time and no one ever apologized. Please check your beds before spending the night.
Stayed 1 night in Mar 2024
Response from a on 1 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and what you experience is not how this hotel is normally ran. I assure you we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Kearney.

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine!
Stayed 1 night in Mar 2024
Response from Aly on 1 Apr 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ring around the pool; toilet had mold; bathroom very dirty; weird guy was hanging out in front 24 hrs; staff seemed bothered when our room key did not work; 2nd night our room key was deactivated for no reason; Great waffles and breakfast; very clean bedding but tattered and aged, mattress like rocks; ice on 1st flr only; if you're a hotel by the world's largest bird migration, perhaps be more knowledgeable about it for older guests paying good money
Stayed 2 nights in Mar 2024
Response from a on 1 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Good

Andrew

Travelled with partner
Average at best. Could use an update.
Stayed 1 night in Mar 2024
Response from a on 1 Apr 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Terry

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price...clean room...good coffee.
Stayed 2 nights in Mar 2024
Response from Aly on 1 Apr 2024
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 Okay

Leo

Good enough for one night and that’s about it.
Stayed 1 night in Mar 2024
Response from ALY on 23 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 Poor

McKenna

Stayed 4 nights in Mar 2024
Response from aLY on 23 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. . Your satisfaction is important to us and what you experience is not how this hotel is normally ran. I assure you we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I am truly sorry for your experience with us and hope that you will consider staying with us again one day so we can have another chance to provide you with superior experience.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Kearney.

10/10 Excellent

Steven, Knoxville

Liked: Cleanliness, property conditions & facilities
Check in went well and room as expected. Would stay again. Staff super friendly and helpful.
Stayed 1 night in Mar 2024
Response from ALY on 23 Mar 2024
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 Okay

Dan

Stayed 2 nights in Mar 2024

8/10 Good

Kelsee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, would stay again
Stayed 2 nights in Mar 2024
Response from aLY on 23 Mar 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Meghan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel did not live up to 8 stars. Room was dated. Large scuffs on furniture. Tub was not clean. Toilet had large stains.
Stayed 3 nights in Feb 2024
Response from Aly on 1 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly just needed a room on my move to Kansas from Oregon and it worked. Was glad I could use the hdmi in the tv for my game system.
Stayed 1 night in Jan 2024
Response from ALY on 29 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Leon van der

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Aly on 29 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, well lit parking area. Quiet.
Stayed 1 night in Jan 2024
Response from Aly on 29 Jan 2024
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

Ezequiel

Liked: Staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2024
Response from Aly on 29 Jan 2024
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Jan 2024
Response from Aly on 29 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Robert

Liked: Staff & service
Easy and quick check in, pretty basic hotel but decent for road trips etc.
Stayed 1 night in Jan 2024
Response from Aly on 22 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Shauna

Business traveller
Mold in the bathroom and I’m deathly allergic so now I’m having trouble breathing
Stayed 1 night in Jan 2024
Response from Aly on 22 Jan 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Terrible

Kelly

Stayed 1 night in Jan 2024
Response from Aly on 19 Jan 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and warm when it was very cold outside
Stayed 1 night in Dec 2023
Response from Aly on 19 Jan 2024
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Aly on 15 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Tamela

Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Javier

Stayed 1 night in Jan 2024
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here last minute due to a snow storm. It was a nice place to stay. There are dinning options near by. The staff are friendly. Would stay here again.
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 Good

Stuart J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet was dirty and the shower curtain smelled moldy
Stayed 2 nights in Dec 2023
Response from Aly on 10 Jan 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Joelle Christine

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Rena

Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Bed was a bit uncomfortable but that could have just been me after driving 12 hrs lol.
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 Okay

Irene

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not very clean and in poor shape.
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Paula

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Aly on 10 Jan 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cherilyn

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

dianna

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff was really nice and friendly
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price!
Stayed 1 night in Dec 2023
Response from Aly on 10 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.