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City One Hotel & SPA

4.0 star property
Travelers enjoy rejuvenating massages in six dedicated treatment rooms and start their day with a hearty breakfast buffet before exploring the vibrant city

Choose dates to view prices

Located in Kayseri City Center, City One Hotel & SPA offers a refreshing experience with a breakfast buffet, Turkish bath/hammam, steam room, 24/7 gym, indoor pool, free valet parking, and a restaurant serving three meals daily.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ₹10,375
₹11,516 total
includes taxes & fees
30 May - 31 May
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Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 9838

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Does City One Hotel & SPA have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at City One Hotel & SPA?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at City One Hotel & SPA on 30 May 2026 start from ₹10,375, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City One Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at City One Hotel & SPA?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at City One Hotel & SPA?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at City One Hotel & SPA?

Checkout is at noon.

Where is City One Hotel & SPA located?

Located in Kayseri City Center, this hotel is within a 15-minute walk of Ulu Cami, Kurşunlu Cami and Republic Square. Gevher Nesibe Mosque and Twin Minaret Madrasa are also within 15 minutes. Kayseri Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

5.6

Cleanliness

5.8

Amenities

6.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 64 reviews
Rating 8 - Good. 12 out of 64 reviews
Rating 6 - Okay. 16 out of 64 reviews
Rating 4 - Poor. 9 out of 64 reviews
Rating 2 - Terrible. 17 out of 64 reviews

Reviews

Verified

8/10 Good

Nakia Gabrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Liban

Liked: Cleanliness, staff & service, amenities
Very good hotel, personal is helpfull, clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suleyman

Liked: Property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

kamesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very risky & terrible hotel

Dirty, non safety, unhygienic and all aspects very terrible hotel ever I seen
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Rodney

Disliked: Property conditions & facilities, room comfort
Dated property with no air conditioning. Verg hot room.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's location is bad and the pictures do not reflect the real condition of the hotel. The entrance to the hotel is dark. The rooms are very hot. The bed is very old and the mattresses are bad.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

khaled

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Ahmet

Disliked: Cleanliness, amenities
mini dolapta benden önce kalanların içecekleri hala duruyordu banyoda kıllar vardı temizlik yeterince olmamış wc kağıdı koyulmamış kahve makinası tepsisi çay kahve lekeleriyle dolu tv çalışmıyordu abajur lambası çalışmıyordu...
Stayed 1 night in Jan 2026
Verified

8/10 Good

ICLAL MAKBULE

Liked: Staff & service, amenities
çalışanlar çok yardımcı oldu. ama biraz daha gelştirilebilir.imkanlar
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Remzi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel à eviter .

Attention sur les avis google . Les notes 5/5 sont de faux avis . Les avis 1/5 sont malheureusement la triste réalité de cette hôtel ! Pas de climatisation dans la chambre , odeur de tabac froid et la propreté est décevante. Je pense que cette hôtel ne devrait même pas être répertorié dans les choix possibles de Hôtels.com
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kalabileceğiniz en kötü otel

Kalabileceğiniz en kötü otel, oda sürekli sigara kokuyor, kaloriferi açtığınızda daha da kötü oluyor, lobiden, odalardan ve kahvaltı alanından gelen sigara kokuları odanın her yerine sinmiş durumda. Tek iyi yanı spa'sıydı ama gidemedik. Burayı hiç tavsiye etmiyorum
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Genel anlamda herşey güzeldi lakin lavabo konusunda hayal kırıklığı güzel temizlenmemiş
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dankeschön für Alles
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Gürhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr gut eingerichtet . Spa Bereich sehr gut .
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Oya

Disliked: Staff & service, room comfort
Otel yatakları çok kötüydü söylememize rağmen çift kişilik yatağı iki ayrı yatakta birleştirmişlerdi bu çok ciddi bir sıkıntı
Stayed 5 nights in Oct 2024
Verified

2/10 Terrible

Muhammed Fatih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kötününde kötüsü

Su ısıtıcısınin kapagi yok tuşu çalışmıyor, dus başlığı sıkıntılı bi sicak bi soguk yarim akiyo, oda tozlu , tv zor çalışıyor, terlige azcik dokundurmuslar bir sey giydim ama ne giydiğimi bende anlamadim, bardak a4 tu kagit bardakti , eksik bardak , peçete yok , mini buz dolabi çalışmiyordu , dışı isitiyordu allahtan o vardi klima bozuk oldugu icin dolaba yanastik isinmak icin biraz isindik şükür 😃😃
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odaların temizliği ve kullanışı çok iyiyidi aile olarak gittik çok memnun kaldık. Çalılanların yaklaşımı harika teşekkürler.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Prijs kwaliteit niet in orde

Redelijk prijzig voor de staat van het hotel. Wel een hele ruime kamer en goed ontbijt. Maar dde badkamer was in slechte staat, rondom het bed werd slecht gepoetst, vloerbedekking in de gangen van het hotel zijn aan vervanging toe. De massage was ook niet goed.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Mehmet

Disliked: Cleanliness, property conditions & facilities, room comfort
Oda mobilyaları eski. Banyo temiz değildi. Kahvaltı güzeldi
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Gizem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok kötü bir deneyimdi hijyen sıfır konfor sıfır duş tıkanıyor yatak rahatsız saç kurutma makineleri çalışmıyor kahvaltı idare eder ama çeşitlilik çok az
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Burcu

Disliked: Cleanliness
Hotel ist etwas älter und nicht mehr so sauber allerdings kann man sich für den Preis nicht klagen. Sicher ist das Hotel aufjedenfall nicht!! Nachts um 4Uhr kam plötzlich jemand ins Zimmer rein der sich umgeschaut hat und dann auch wieder verschwindete somit konnten wir nicht sehen wer es war. Frühs kam dann plötzlich das Personal rein und verschwindete schließlich auch ohne etwas zu sagen. An der Rezeption beschwerte ich mich über diesen Fall wie es sein kann das Personen in meinen Zimmer kommen können wärend wir schlafen? Darauf bekamme ich nur eine Antwort das etwas schief gelaufen ist und das Zimmer als leer im System steht. Nie wieder werden wir dieses Hotel besuchen! Nicht empfehlenswert!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Önder

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes hotel Aber bad sollte man erneuern
Stayed 1 night in Nov 2021
Verified

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort

Kayseri

Vi brukte dette stedet kun for gjennom reise en oppholdet
Stayed 1 night in Mar 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen

Ich war mit meiner Enkelin dort. Due wollten ein Reisedokument sehen sonst würden sie die Polizei holen. Nur weil wir 2 unterschiedliche Nachnamen hatten. Ich habe dann die Vollmacht vom Gericht vorgelegt. Meine Enkelin wohnt bei mir. Ich fand es sehr unverschämt.
Stayed 5 nights in Feb 2020
Verified

2/10 Terrible

TASKIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sözde Dört Yıldızlı Otel

Otel dört yıldızlı ve spa sı ve havuzu var diye rezervasyonumuzu yaptırdık fakat otele gittiğimizde otelin bakımsızlığı odaların kirliliği banyonun eski oluşu sözde spa hizmeti veren otelin spa salonu buz gibiydi nasıl oluyorda Turizim bakanlığı bu tesisleri denetlemiyor.Odamız çok soğuktu resepsiyona sorunu defalarca ilettiğimiz halde sorunumuz çözülmedi elektrikli ısıtıcı istedik oda olmadı.Kesinlikle tavsiye etmem paramıda helal etmiyorum bütün gece donduk
Stayed 1 night in Jan 2020