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Reviews of Alia Palace Hotel - Adults Only

5 out of 5
Alia Palace Hotel - Adults Only
Pefkohori, Kassandra, Central Macedonia

Reviews

8.4

Very good

Rating 10 - Excellent. 87 out of 187 reviews" "
Rating 8 - Good. 65 out of 187 reviews" "
Rating 6 - Okay. 25 out of 187 reviews" "
Rating 4 - Poor. 5 out of 187 reviews" "
Rating 2 - Terrible. 5 out of 187 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and exactly as described
Fantastic hotel exactly as described - would recommend spending the extra on the swim up sea view room for the added privacy and exceptional views Food and drinks very nice and good value for money Staff all very attentive - quick on hand to offer drinks the minute you sit down for breakfast lunch and dinner Would thoroughly recommend for couples and singles
Stayed 4 nights in Sep 2023

8/10 Good

Nikos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent a week at this hotel. It was a lovely experience and we especially liked the facilities and the evening entertainment. The location is great and the view from the pool and restaurant is amazing. The only reason why I’m not giving them a full score is because the food needs improvement: it was repetitive and too basic for an hotel that defines itself as a luxury property. I hope they can make some improvements on it because it would make the whole experience excellent.
Stayed 6 nights in Aug 2023

10/10 Excellent

Antonios

Stayed 3 nights in Aug 2023

10/10 Excellent

Petros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here! The view was incredible and the overall all inclusive experience was lovely and very relaxing. The pool area is very well kept and a great place to spend the day. The spa massages we got were excellent. We even got a free upgrade! Will definitely come again!
Stayed 2 nights in Jul 2023

10/10 Excellent

erisa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, great food, great staff service. I strongly recommend.
Stayed 3 nights in Jul 2023

8/10 Good

Ilina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Infinity pool was lovely
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Reekesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and very friendly staff. With a great hotel breakfast.
Stayed 3 nights in May 2023

10/10 Excellent

Leinhel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alia Palace is a very beautiful hotel with amazing sea views. The staff was awesome. We had an amazing stay and we will go back again.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The best hotel so far !!
The weather was amazing . The hotel is amazing , the staffs are kind . I done a solo holiday and I felt safe the whole time . The food is always amazing 😍😍😍😍😍😍.. Th view is amazing
Stayed 5 nights in Sep 2022

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views! Staff were all lovely, we were there for their Easter weekend and made us feel so welcome to join in with the events with shuttle services down to the church, lighting candles, traditional midnight dinner and an amazing lamb bbq on the Sunday. There is also a shuttle service that runs through the day and evening to the town and beach. We will be returning!
Stayed 5 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Great location, beautiful sea views, very good for couples, amazing buffet and great customer service!
Stayed 5 nights in Jul 2021

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxation vacation
Perfect place for couples! Amazing view with the hotel pools, the beach nearby is beautiful and the service is great :) Also there is a nice village - Afitos - that we visited.
Stayed 2 nights in Oct 2020

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2020

2/10 Terrible

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not 5*, awfull service
Stayed at the junior suite with private pool. The matress was so hard! Like a stone! Never saw this kind of matress! The first night was hard but the second one, we couldnt sleep at all! When wee entered the room and called the reception to ask them to fix the net, nobody came. We asked twice. They didnt clean the room unless you will ask them the day before. Said that its because of the covid- dont believe it! All the towels were with a lot of hair, a very long hair that 2 guys dont have!It was awful!Ask the cleaning lady to change it, she yelled at us and just walked away! The room is with private pool. So i thought that it should be a towels for this pool. The cleaning lady refused to give us 2 additional towels! Only 2 per room (for the shower).She shouted that we have towels near the main pool(the main pool was more than 5 min walk down the hill and then coming back, why dont put a towels in the room?!) Went to a reception to ask for a can opener (most of the hotels you have it in the room), she said that i should go to a pool bar and take from them. I asked it for my room, she said that they will give it to me. At the bar they said that they have only 1 and the wont give it to me. Came back to the reception and they send some guy to open a bottle for me. Didnt give me the can opener to my room like i asked. Overall, the service was very bad!The room was not so clean. The put a sign that the room was sanitised-not at all.The remote was in the plastic wrap, it was dirty
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and surrounding area, hotel was spotlessly clean and all the staff were so professional and friendly. We were booked in for bed and breakfast, plenty of choice, however the "hot" choices were rarely hot, whatever the time you chose to take the breakfast. We ate a few times in the A La Carte poolside restaurant which was of a high standard and good value for money.Spa treatments were good value for money, particularly the massages. Courtesy bus to beach and shops was regular and punctual. Overall a thoroughly enjoyable and relaxing holiday.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good, safe environment. Good sea view! Clean bed and spacious room and bathroom. Balcony with good view. A nice property for a relax holiday.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pool area was excellent cleanliness was excellent Staff were miserable and not approachable felt like you were bothering them if you asked them a question Room was pleasant and clean but not worth the money we paid for it Cleaners were brilliant came in every day could not fault their work and always said good morning same could not be said about the other staff members
Stayed 6 nights in Aug 2019

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not a 5 star but overall a very pleasant stay
I stayed for 5 nights in a panorama junior suite with heated pool. Positives: The view from the suite is great, the suite itself with enough space and everything I needed. It has sun loungers, the pool is 1.1 m deep. The infinity pools, pool bar and restaurant offer amazing scenic views of the sea- stunning. the transfer from the airport is only 30 euro and the driver was kind and explaining what places we were going past. A transfer to the Thessaloníki city center is 75 euro. There are transfers to the village and beach as well as organised trips to nicer beaches. Those depart on time. Negatives: I can not comprehend why a hotel with such stunning views does not have a decent restaurant. The food on offer for breakfast and the buffet for the all inclusive is the same every day, of lowest quality and just not nice. The a la Carte menu is limited and also not great, however I have to admit that is reflected in the price- it is not expensive, portions are big. For me this is the biggest let down of this place but restaurants in the village are good. The service is very hit and miss, once I waited 30 minutes and despite being the only customer no one came for my order. So I learned to order at the bar - they were very nice always. The spa services again are not expensive but I don’t think the staff there is experienced at what they do so to say. Noice from loud music until 1 am on themed nights
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The junior suite was lovely with a private pool. Hotel is located very close to the village and good beaches. The breakfast food was very poor though.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Yahdiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Friendly staff and clean room.
Stayed 1 night in Jun 2019

10/10 Excellent

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Papadopoulou Kiki on 4 Jun 2019
Thank you very much for your positive review. We hope to see you again.

10/10 Excellent

Gregory

Amazing
Our stay was amazing!! We will never expected to find that type of hospitality in Greece. Everything was professional and we where happy with our stay there. For sure to recommend to others.
Stayed 2 nights in Aug 2018

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Very nice view, the premises are well maintained and clean. In general, we had a good time. I would describe our stay as average and surely not value for money.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not satisfied.
The room was good but it was smelling bad.. the toiled same.. I have tryed to use the jacuzzi but the water was yellow..
Stayed 2 nights in Jun 2018

10/10 Excellent

Pavlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing holiday.
We stayed in one of the larger villas with a private pool and terrace: we would thoroughly recommend this choice! We stayed here before, four years ago and found the hotel and its facilities were still as good as then. The villa is lovely and spacious, with a jacuzzi bath (as well as separate shower) in the large bathroom. The hotel has a good restaurant and also now offers a shuttle service from the airport, which is very convenient and cheaper than a taxi. There is also a shuttle to the beach and village, throughout the day or you can walk to the village via a shortcut, by the side of the hotel grounds. The grounds are very well designed, with a lovely infinity pool, overlooking the sea. A very relaxing holiday.
Stayed 7 nights in Sep 2017

10/10 Excellent

Ceri, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent views great location
Location was just what we wanted, with great views. The gym was disappointing. But service, staff made up for any bad.🙋👌
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Το ξενοδοχείο ειναι πάρα πολύ καλό.Βρισκεται στο πιο ωραίο σημείο στο Πευκοχωρι με απίστευτη θέα.Εμεις κλείσαμε το δωμάτιο που είχε private pool.Το δωμάτιο ικανοποιητικά μεγάλο,πολύ καθαρό,δεν είχε καθόλου φασαρία και το σημαντικότερο είχε απίστευτη εξυπηρέτηση από το προσωπικό.Τα παιδιά ηταν πάρα πολύ ευγενικά και τους αξίζει ένα πολύ μεγάλο ΜΠΡΑΒΟ
Stayed 4 nights in Aug 2017

8/10 Good

Fiona , London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel
Great hotel and facilities, however staff need to be more polite and welcoming. Apart from the staff our stay was fantastic and I would recommend this hotel.
Stayed 5 nights in Aug 2017

8/10 Good

Dunera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Panos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice facilities staff not so smiley
Excellent location and facilities. Staff lacks of professionalism and smile. Spa coordinator very keen on selling you treatments to the point it becomes rude and disrespectful. Other than that is a very good choice for holiday!
Stayed 2 nights in Jul 2017

10/10 Excellent

Georgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful again!
It was the second time we stayed there and everything was wonderful again!

10/10 Excellent

Dariusz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff ,good for families

10/10 Excellent

Andrew, Port Washington, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel in Pefkochori, Greece
Very nice hotel. Unrefined luxury; needs slight updating. Relaxed feel to hotel even with it at full occupancy. Pool area large with great views. Staff is very nice. Popular destination for european travelers.

4/10 Poor

Ebru, Turkey

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I think the hotel was over-priced. I wish I didn't stay there. My and my friends' observations are: - Very far from the beach. They have shuttle service but every 2 hours. - Our stay was all-inclusive but the drink service finished at 10.30pm, right after the dinner. If you are in the beach during the day you dont use any benefits of all inclusive at all. - The food was average and it was far beyond 5 star hotel quality. - Waiters in the restaurant were rude. - Hotel claims that they have snack service but it only has cheap chips and toast. - They claim that they have a free WIFI but me and my 5 friends were not able to connect it. When we ask the reception, they were pretending that it was working okay, as if 6 of us had problems with our phones.

6/10 Okay

Verified traveller

Liked: Cleanliness
Not a 5 star hotel
The hotel advertises itself as a 5 Star hotel only 600 m from beach. It certainly s not either of these claims. The bathrooms are tired and are in need of upgrading. The curtains do not have enough drape in them to cover the winos when closed. The beds are unbelievably hard. The breakfasts are simply ok and not 5 star. The grounds were neglected. The grass surrounding the junior suite swimming pools was so long it hid the shrubs.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good location. Very nice view. But the hotel is old. The rooms as well. Not what we expected. Not what appears in the photos. Did not try the food.

6/10 Okay

Zummy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and pool. Rubbish food!
Stayed for 8 nights. Everything was great except the food. Local amenities were very limited (with a rental car available to us), so would have liked the hotel to provide better food/local cuisine.