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Reviews of Moksha Himalaya Spa Resort

4 out of 5
Moksha Himalaya Spa Resort
NH 22, Near Village Banasar, c/o Timber Trail Resort, Parwanoo, Kalka, Himachal Pradesh

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

PRABHDEEP

Travelled with partner
.
Stayed 2 nights in Jun 2022
Response from moksha on 10 Jun 2022
Thank you for the feedback and the kind commendations. Hope to welcome you back soon!

4/10 Poor

Shikha

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rudest management I have ever come across. This property has so many hidden costs .. they would charge you for young kids staying, additionally for meals. I informed them it was not highlighted on the site and they need to update this information but the management insisted that it was implied. Moreover the manager was rude enough to make a comment on how can they entertain people staying for free. I don’t think anyone who is paying premium prices is looking to stay for free, but his comments were extremely belittling and plain rude. Highly disappointed!!
Stayed 2 nights in Apr 2022

8/10 Good

Sanmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend rejuvenation Moksha
Very Comfortable. Beautiful location. Ultra luxurious. The food was exceptional. The chef, Mr. Gautam Kumar was just too good and the presentation along with variety was very good.
Stayed 3 nights in Dec 2021
Response from Prashant Tewari on 25 Jan 2022
Dear Guest, Greetings fromMoksha Himalaya Spa Resort! We appreciate you taking the time out to provide us with your feedback and rating us 5-stars on this esteemed platform. We are delighted to know that you enjoyed your meal with us. We are glad that you loved our hospitality and seamless service.Your kind words have been received with humility by Chef Gautam. It was pleasure serving you this time and we look forward to hosting you for stays.. Regards, Prashant Tewari General Manager

10/10 Excellent

Siddhant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Scenic property, good food, friendly staff
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from General Manager on 10 May 2021
Dear Guest, Heartfelt thanks to you for sharing the feedback on your stay at Moksha Himalaya Spa resort! It was an absolute pleasure serving you! We look forward to having you with us again soon. Regards, General Manager

8/10 Good

Nav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Holiday
Peaceful location on top of the hill, near to nature. Relaxing spa & massages. Excellent customer service .
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very good location but overpriced considering the facilities.
Stayed 2 nights in Jan 2019

6/10 Okay

Leti

Could be managed much better from check in process
Moksha leaves a bit to be desired. Our room was 9004 and perhaps the expectations were too high. The check in process is non informative, the purchase of Wi-Fi services is absurd in my opinion. The mediocre room decor leaves a lot to be fulfilled. It served its purpose for a night stay in between Oberoi Sukhvilas and Wildflower Hall stays given the proximity between both Oberoi properties to Moksha. The best feature about the hotel is the hilltop location accessible via cable car only. I will say the service at breakfast was far better than the check in process. The staff were much more attentive at breakfast than when checking in. All in all hotel one night stay was fine for transition between Chandigarh and Shimla. However overly priced for the facilities provided. Am sorry if this sounds harsh but it is my honest opinion. Thank you.
Stayed 1 night in Aug 2018

10/10 Excellent

ARVIND

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing stay
It was amazing family holiday in Moksha. Only problem was absence of sign boards while going out in the evening.
Stayed 1 night in Jul 2018
Response from hemant khulbey on 1 Aug 2018
Thank you for your valuable feedback

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Highly over-priced
Highly over-priced. For the cost of the room, one would expect total luxury and class. However, the rooms, though large, were quite ordinary and lacked class. Patchy network and no free wifi. The pool was dirty and not cleaned often. Since there is nothing outside the hotel (civilization is a cable car ride away), the food was also very expensive. On the positive, the hotel has a great location and view and the staff were friendly and helpful.
Stayed 3 nights in Jun 2018
Response from hemant khulbey on 1 Aug 2018
Thank you for your valuable feedback

10/10 Excellent

Aadesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly relaxing and beautiful vacation spot.
Wonderful location and wonderful resort. Amazing property Must visit. The owner of the resort is also a very friendly and helpful person.

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to relax and courteous staff who is ready to help always

10/10 Excellent

tushar, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene and Satiating
From the view to the stay to the air that you breathe or the pin drop silence all over , everything was perfect down to the T. If you are here for a gateway from the routine hustle bustle, you are definitely in to satisfy your desire.

6/10 Okay

Rohan, Ludhiana, Punjab

Disliked: Staff & service, property conditions & facilities
Good Property!! Needs improvement
Good property and an amazing spa experience. Just a few points needed to be looked into: 1) If you stand in the balcony of second or third floor, you get a complete view of the bathroom on the floor below you. Its very strange that during the construction of rooms this factor was ignored. 2) The hotel rooms and property overall needs a bit maintenance and repairing. 3) We ordered for room service and while delivering the food, I was told the food is compliments from the chef and no bill was signed by me. But during the checkout, I was billed for the dinner I ordered and when I told them about what happened to 'WITH COMPLIMENTS' i was shown a blank face. 4) I ordered for room service. When i got back to my room, the room was cleaned and perfectly done. But the bathroom floor was still wet and littered. 5) There are no dark curtails provided in the room. The morning sun comes directly out of your room window at 6AM and hampers your sleep.

6/10 Okay

VISHAL, Ludhiana

Liked: Cleanliness, property conditions & facilities, room comfort
Great spa but ordinary Hotel
Service is not up to the mark . Food is ordinary. Location is excellent. Needs to come up to the standards expected from a property that charges this much .

10/10 Excellent

Shobha, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
It was a great week end escape from the busy life Slightly over priced specially spa

10/10 Excellent

JAEHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
파와누의 최고 시설!!
시설 환상적이었어요
Stayed 1 night in Feb 2018