Karuizawa Tsuruya Ryokan Reviews

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Reviews of Karuizawa Tsuruya Ryokan

Karuizawa Tsuruya Ryokan

Kyukaruizawa 678, Karuizawa, Nagano

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Calvin

25 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

10/10 Excellent

Man Shan

Travelled with family

7 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2024

8/10 Good

Sayuri

Travelled with family and small children

28 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked traditional Japanese Ryokan atmospher in this property. I also enjoyed hotspring with my 2 year-old kid.

10/10 Excellent

Fui Choong

Travelled with partner

31 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Traditional plus western settings

Stayed 1 night in May 2023

10/10 Excellent

よっしー, 新潟件三条市

Business traveller

29 Jul 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

とても情緒ある建屋に、お庭、温泉もとても癒されました。チェックインの対応もスムースで　お部屋も昭和の香りがする素敵なオチついた趣が素敵です。お夕食の世役をしておけばまた良かったのかな・・・TO帰路に考えて次回乗りようが楽しみです。感謝です！

Stayed 1 night in Jul 2020

10/10 Excellent

Patrick

Travelled with family

21 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

10/10 Excellent

Yin Tung

Travelled with group

17 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

10/10 Excellent

Evelyn

23 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Stayed 2 nights in Jan 2019

8/10 Good

RYO

22 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

8/10 Good

daisuke

3 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

10/10 Excellent

Keiichi

Travelled with family and small children

28 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

小学生の子供を２人連れていきましたが、満足いく旅行となりました。ありがとうございます。

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group

8 Jan 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2023

6/10 Okay

David

25 Dec 2023

Stayed 1 night in Dec 2023

10/10 Excellent

Yoshinori

Travelled with family

19 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

10/10 Excellent

TOMOKO

10 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

長い歴史を感じる反面、館内は何処も掃除が行き届き、スタッフの方も皆気持ちの良い対応で、長く滞在をしたくなる旅館です。

Stayed 1 night in Nov 2023

10/10 Excellent

xinrui

23 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

2回目です。綺麗で和で和やかでいいホテルです。

Stayed 1 night in Oct 2023

8/10 Good

Marie

14 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2023

2/10 Terrible

Hanako

14 Oct 2023

Disliked: Staff & service, amenities, property conditions & facilities

建物が老舗で古いという理由はあると思うが、ドアや道具が古過ぎて、値段と比例しない

Stayed 2 nights in Sep 2023

10/10 Excellent

Hsin

2 Oct 2023

Stayed 1 night in Sep 2023

10/10 Excellent

Chun Hang

5 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2023

8/10 Good

CHIZURU

15 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2023

10/10 Excellent

masahiko

7 Jul 2023

接客が素晴らしい

Stayed 1 night in Jul 2023

8/10 Good

Sumie

28 Jun 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Kazumi

16 Jun 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Hodaka

11 Jun 2023

Stayed 1 night in Jun 2023

10/10 Excellent

TOMOKO

4 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

歴史ある旅館ですが、とても快適に使うことができました。

Stayed 1 night in Jun 2023

8/10 Good

???

Travelled with family

5 May 2023

Liked: Cleanliness, staff & service

旧軽井沢通りの一番奥に位置するので旧軽観光や近隣の散歩に便利な位置でした。10時チェックアウト後も12時過ぎまで駐車させていただけたのでゆっくり観光出来ました。部屋は本館和室で室内は綺麗でしたが、トイレとユニットバスに古さを感じました。館内の浴場は24時間制だったので早朝ゆっくり入ることができて良かったです。朝食はビュッフェでしたがとても美味しかったです。

Stayed 1 night in May 2023

8/10 Good

Verified traveller

19 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20mins walk to the karuizawa station, it only costs around 1000yen for a taxi ride. Dinner is a must try here, very delicious and decent traditional Japanese cuisine. Room size is okay, just the public bath is a bit too small.

Stayed 1 night in Apr 2023

8/10 Good

Takashi

14 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

軽井沢銀座が近く大変便利でした

Stayed 1 night in Mar 2023

10/10 Excellent

Saumil

14 Mar 2023

Stayed 1 night in Mar 2023

10/10 Excellent

nobuhiro

12 Feb 2023

Stayed 1 night in Feb 2023

10/10 Excellent

Miu Hung

18 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

是小旅館形式，以我所付的價錢一泊二食，值回票價。從check in開始，已感受到員工們的主動、親切、恰到好處的待客態度。沒有駕車入住也方便，非常推薦。

Stayed 1 night in Jan 2023

10/10 Excellent

Katsunori

Travelled with family

17 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

初めての利用でしたが、スタッフの方々はとても感じが良く、建物は歴史ある感じでしたがお部屋や設備は清潔で、とても気持ちよく滞在出来ました。旧軽井沢でのお買い物や別荘エリアの散歩にも便利でした。機会があればまたお世話になりたいです。

Stayed 1 night in Oct 2022

8/10 Good

??

Travelled with family

4 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

お風呂がもう少し広いと満点でした！

Stayed 1 night in Sep 2022

10/10 Excellent

Miki

2 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

とても良かったです

Stayed 1 night in Sep 2022

8/10 Good

TADAO

18 Sept 2022

Stayed 1 night in Sep 2022

10/10 Excellent

satoshi

Travelled with family

28 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

幼児もOKでした

幼児の対応が良いと聞き、初めて家族で外泊しました。一番心配だった朝食もホテルの方の丁寧な対応に無事終了しました。たくさん汚してしまい、すみませんでした。またおむつ用のゴミ袋は助かりました。

Stayed 1 night in Jun 2022

10/10 Excellent

Hanako

Travelled with family

6 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities

ホスピタリティと清潔さは特に素敵でした。また、旧軽銀座商店街の奥に位置するため、観光にも便利です。

Stayed 1 night in Jun 2022

10/10 Excellent

TOMOAKI

6 Jun 2022

Stayed 1 night in Jun 2022

10/10 Excellent

Mina

Travelled with partner

5 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

店員さんの接客が気持ちよかったです！

Stayed 1 night in Jun 2022

10/10 Excellent

mamoru

24 May 2022

Stayed 1 night in May 2022

6/10 Okay

shuji

Travelled with family

23 May 2022

Disliked: Room comfort

よい旅館でした。

フロントの女性は細やかに対応して下さいました、また歴史を感じる景観と内装も良かったです。

Stayed 1 night in May 2022

10/10 Excellent

Yuichiro

Travelled with family

1 Apr 2022

Liked: Staff & service, amenities, property conditions & facilities

スムーズなロビーの対応

Stayed 1 night in Mar 2022

10/10 Excellent

HIDEKI

Travelled with family

20 Feb 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

スタッフの皆様がとても気持ち良くご対応していただき、1泊という短い時間ですが、とても良い時間を過ごすことが出来ました。軽井沢商店街へのアクセスも良く楽しめました。今後軽井沢に行く機会があれば、ぜひ宿泊したいと思える最高の旅館です。

Stayed 1 night in Feb 2022

10/10 Excellent

KAZUHISA

Travelled with family and small children

11 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

食事とお風呂が夜遅くても入れるところはとても良いところでした。唯一残念な点は朝食開始時間が7時30分が最早で、スキー目的の客にはもっと早く開始できるとよかったです。

Stayed 2 nights in Jan 2022

10/10 Excellent

KAZUO

Travelled with family

6 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family

2 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

避暑地ならでは

老舗旅館なので多少の古さや不便さなどはありますが、スタッフの気遣いや部屋の清潔感は素晴らしかった。テーブルや椅子もとても歴史がある感じで、それぞれに生花が邪魔しないように飾ってあるのも素敵でした。また泊まりたいと思いました。

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

24 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2020

10/10 Excellent

Tien Chung

Travelled with family

19 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一次美好的住宿經驗

是一趟非常美好的住宿飯店人員的招待無微不至也可以用非常流利的英語交談搭配完全日式飯店的風格我非常願意推薦給喜歡傳統日式住宿的旅客做參考

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

2 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

很清潔，給住客很舒適的感覺。員工服務友善，地點方便。食物水準很好。但房間略為小了一點（我們一家共三人入住）。

Stayed 3 nights in Jan 2020