Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
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Reviews of Mercure Karpacz Skalny

3 out of 5
Mercure Karpacz Skalny
Ul Obroncow Pokoju 5, Karpacz, Lower Silesian

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 161 reviews" "
Rating 8 - Good. 60 out of 161 reviews" "
Rating 6 - Okay. 18 out of 161 reviews" "
Rating 4 - Poor. 3 out of 161 reviews" "
Rating 2 - Terrible. 0 out of 161 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy neighbours
Stayed 4 nights in Feb 2023

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was quite good near the main street in the city center. The staff was attentive and friendly. The building was clean. The lobby was newly renovated. There was a pool but small. The breakfast buffet was pricy for Poland (50zl a person) but not too festive. The ceiling in the dinning area was stained and the ceiling tiles were broken and, some, slightly coming out (like in 1-star motel). There was a problem with my reservation and both Orbitz and the Hotel blamed each other. It took 5h hours of my weekend trip and 6 agents (yes, 6) to fix this. Disappointing. Orbitz and Mercure need to review their reservation systems. The hotel needs to fix the ceiling in the dinning room. Unacceptable, in a hotel that costs (in Poland) near $100 a night.
Stayed 2 nights in Jun 2022

8/10 Good

KRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter break in Karpasz
Good location to town centre, small beginner slope and ski school across the road. Common areas are recently refurbished, children playroom and swimming pool were excellent. Rooms are dated but very clean and comfortable enough. Spa treatments were very good and extremely reasonably priced. We enjoyed our stay !
Stayed 3 nights in Dec 2021

10/10 Excellent

Mariusz, Kalisz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this hotel and everything was perfect.
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Ross, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Located & Fully Stocked Hotel
Conveniently located hotel with fantastic views of the mountains. The facilities were excellent (restaurant, bar, spa, pool, parking). The hotel offers 2 car parking facilities, 1 of which is free, the other is secure and comes at a cost. The hotel was in a quiet area, therefore we felt safe leaving the car in the unsecure parking lot. All members of the hotel staff were friendly and helpful.

10/10 Excellent

Avril-Marie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
I arrived at 2am but the check in desk was still open and I was greeted by a very friendly man that made us feel welcome. He explained the layout of the hotel and the timings for breakfast. The room was large and comfortable and the shower was great. The toiletries were good quality. I will definitely stay here the next time I am in Karpacz.

8/10 Good

Marcin, Wroclaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for family
I travel with my wife, 2 years old daughter and dog. You could take your dog with additonal payment, 30 PLN (about 10$). In hotel is special kids room with toys and kinder garden. Also there is a swimming pool and smaller pool for kids.

8/10 Good

zdunek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jennifer, Karpacz, Poland

Liked: Cleanliness, property conditions & facilities
Nice resort for family vacation
Not bad, can be better if the room has more space, and closer to the main action,so we can walk to the main attraction and no need to find parking again and again. Swimming pool water is a bit too cold and jazkuzi is not hot all, steam bath is great and sauna has perfect temps true. It has nice view, but I did not get the balcony, it will be nice to walk out. Not bad for the price I paid, but I though it was including breakfast when I book, I was disappointed the breakfast was not included. It will be nice to have breakfast, I am sure I book with breakfast deal, anyway, it was nice for family vacation, very kids friendly. They also have table tennis, basketball, pool, game room, play ground, sun bath garden, it is perfect for family reunion, but not AC ,so it's too hot to go in the middle of summer.

8/10 Good

jaycee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIKING/SKIING HOTEL
This hotel is convenient to the skiing and hiking trails of Karpacz. It was clean, comfortable, and convenient. The spa area includes a great sauna, steam room, and wonderful pools for your use. We did not use the restaurant available at the hotel. We would definitely stay here again if we return to the area.

10/10 Excellent

Willy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed
A very nice hotel with free use of the pool, jacuzzi, sauna, and steamroom. While swimming you can look out at the snow covered surrounding outside - very lovely. A lady at check in put in a folding bed for our young son at no charge which not many hotels in Europe would do. Even if you don't ski, this hotel is a nice place to relax in this winter wonderland. Thank you for a wonderful stay.

10/10 Excellent

HYUN KYU

Stayed 1 night in Jul 2023

10/10 Excellent

Achim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durchgängig renoviertes Hotel mit gutem Service
Durchgängig renoviertes Hotel mit gutem Service
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Wandern im Riesengebirge um Karpacz und der Schneekoppe der ideale Ausgangspunkt und sehr gute Unterkunft
Stayed 3 nights in May 2023

8/10 Good

Natasa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wygodnie
Miła obsługa , czysto , wygodnie , blisko lotniska
Stayed 2 nights in Sep 2022

10/10 Excellent

Achim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Natasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war sehr schön. Das Hotel ist sehr kinderfreundlich.
Stayed 4 nights in Jan 2022

10/10 Excellent

Patrycja

Travelled with family
Liked: Cleanliness, staff & service, room comfort
W sam raz na krótki pobyt.
Obiekt ma już swoje lata co widać gołym okiem. Pokój i łazienka ok chociaż mały remont i odświeżenie by się przydało. Lobby i bar odnowiona. Fajna sala zabaw dla dzieci. Restauracja czynna od 13 wiec jeśli która chce się napić kawy z jakimś deserem to niestety przekąski dopiero od 13. Obsługa miła i kompetentna.
Stayed 1 night in Oct 2021

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
świetny pobyt. super lokalizacja. bardzo miła obsługa. dobre śniadania.
Stayed 3 nights in Sep 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dobra lokalizacja. Miła obsługa. Jedynie cena za parking wyższa niż w opisie.
Stayed 2 nights in Feb 2021

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warto
Godny polecenia. Wszystko na plus. Bez zastrzeżeń.
Stayed 1 night in Sep 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima uitvalsbasis in Karpacz
Net buiten het centrum, vnl winkelstraat. 10 minuten lopen of zoals voor ons: 5 minuten fietsen. Een fraai hotel dat voor ons 2 eigenlijk perfect was. Een prima punt om je wandeltocht(en) mee te beginnen. Er begint er zelfs 1 recht tegenover het hotel!. Wij zouden hier zeker terugkomen mochten we hier ooit weer naartoe gaan.
Stayed 1 night in Sep 2020

8/10 Good

Jerzy

Liked: Cleanliness
Stayed 1 night in Sep 2020

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

8/10 Good

Bartlomiej

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Dobra lokalizacja, dobre śniadania. Dużo niedogodności związanych z koronawirusem. Drogi parking.
Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam hotel Mercure
Hotel czysty, zadbany, blisko centrum. Obsługa uśmiechnięta, pomocna, z pewnością stanowi duży walor hotelu. Pokoje wygodne i czyste, aczkolwiek nie były sprzątane podczas pobytu. Hotel wydaje się być bezpiecznym miejscem do spędzania urlopu w czasach pandemii, w wielu miejscach można znaleźć płyny do dezynfekcji, obsługa nosi maseczki, z pokoju zabaw wyniesione zostały zabawki, które ciężko szybko oczyścić, wszędzie oznaczenie dotyczące zachowania ostrożności - dla zapominalskich. Polecam, jeśli ktoś się wybiera do Karpacza, bo nawet w deszczową pogodę można doskonale odpocząć w hotelu.
Stayed 4 nights in Jul 2020

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Przemek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam na pobyt z dziecmi.wszedzie blisko, wiele atrakcji w okolicy, bardzo nila obsluga
Stayed 5 nights in Sep 2019

8/10 Good

SGO, Fulda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht weit vom Ortskern entfernt. Ruhige Lage. Frühstück gut, beim Abendessen sich 2 x vergewissern das man auch richtig verstanden wurde. Betten etwas zu weich für mich aber Zimmer sauber und OK. Leider nur ZDF zu empfangen.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer o.k. Personal freundlichen, für unseren kurz Aufenthalt super i.O.
Stayed 3 nights in Aug 2019

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jul 2019