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Reviews of Royal Hotel Matheran

3 out of 5
Royal Hotel Matheran
Kasturba Rd, Khalapur, MH

Reviews

6.6
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 2 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.0/10

Cleanliness

7.4/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

Pawan

Liked: Staff & service
Disliked: Property conditions & facilities
Average.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Nice hotel to stay for middle budget family...lovely place on hill..nice .swimming pool....Good crowd..aweaome DJ...
Stayed 2 nights in Nov 2018
Response from Milind Despande (Manager) on 4 Dec 2018
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire ho tel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 Okay

Darshan, Surat, GJ

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This hotel is close to railway station but if you have a luggage you need to have a Coolie. they have more than 60 rooms which are somewhat old so apart from cleanliness they require painting. staff good and helpful. Swimming pool and other amenities are also over all good and food quality is also very good. one problem would also be when guest are less or off season is there you may feel lonely and discomfiting, what happened in my case. Be careful or you can be overcharged. Ask for services which they are not providing they are waiting for you to ask for it.
Stayed 2 nights in Sep 2018