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Their internet and systems were down so much , for that reason I wouldn’t choose it
Their staff were AMAZING
hardip
Stayed 1 night in May 2024
Response from Harshjeet on 24 May 2024
Dear Guest,Thank you for taking the time to share your recent experience with Ramada by Wyndham Kapurthala.We are thrilled to hear that our amazing staff provided you with exceptional service during your stay. They truly are the heart of our hotel, and we appreciate you recognizing their efforts.We sincerely apologize for the inconvenience caused by the internet and system outages you experienced. We understand how important reliable internet access is for our guests, and we want to assure you that we are taking steps to ensure this doesn't happen again.We value your feedback and appreciate your understanding. We hope that based on the efforts we're taking and the exceptional service from our team, you would reconsider staying with us again in the future.Please feel free to reach out to me directly if you have any questions or concerns.Warm regards,Harshjeet DhariwalGeneral Manager
Great customer service and hotel staff- welcoming and friendly and happy to accommodate
Hotel is very nice too - big rooms
Could do with having spa facilities or at least a beauty/ hair salon
Dear. Mr Dilraj. We heartily thank you choosing our hotel for your stay in Ramada Kapurthala, and for sharing your observation about our facilities and delivery of service, With regards to your stay, seems that services was not up to your expectation, we request you to kindly mention more about the same to improve our services. Wherein, we shall look into the overall development of our services so that on your next stay, your comforts are looked after.
Very nice and comfortable place, front desk really very cooperative and helpful
Dilraj
Stayed 1 night in Mar 2022
Response from Adarsh on 29 Apr 2022
Dear Guest, Greetings from Ramada by Wyndham Kapurthala !!! We appreciate your having taken the time to post comments on Expedia. We are also very glad that you enjoyed your stay thoroughly at the property. Your remarks are most encouraging. Thank you very much on behalf of the Team. We look forward to having you as our guest very soon and being of service to you . Warm Regards
Very good place, neat and clean. Staff very good and professional. Front desk very cooperative
Dilraj
Stayed 1 night in Mar 2022
Response from Adarsh on 29 Apr 2022
Dear Guest, Greetings from Ramada by Wyndham Kapurthala!!! We appreciate your having taken the time to post comments on Expedia. We are also very glad that you enjoyed your stay thoroughly at the property. Your remarks are most encouraging. Thank you very much on behalf of the Team. We look forward to having you as our guest very soon and being of service to you . Warm Regards
Dear Guest, Greetings from Ramada by Wyndham Kapurthala!!! We appreciate your having taken the time to post comments on Expedia. We are also very glad that you enjoyed your stay thoroughly at the property. Your remarks are most encouraging. Thank you very much on behalf of the Team. We look forward to having you as our guest very soon and being of service to you . Warm Regards
Dear Guest, We heartily thank you choosing our hotel for stay in Ramada Kapurthala, and for sharing your observation about our facilities and delivery of service. As it has always been our promise to give our guests a pleasant stay, your feedback are extremely valuable for us as it help us to get better in our service delivery. Thanks and Regards,
Adarsh Anand,
(Duty Manager)
Dear Guest, We heartily thank you choosing our hotel for stay in Ramada Kapurthala, and for sharing your observation about our facilities and delivery of service. As it has always been our promise to give our guests a pleasant stay, your feedback are extremely valuable for us as it help us to get better in our service delivery. Thanks and Regards,
Adarsh Anand,
(Duty Manager)
We heartily thank you choosing our hotel for your stay in Ramada Kapurthala, and for sharing your observation about our facilities and delivery of service, With regards to your stay, seems that services was not up to your expectation, we request you to kindly mention more about the same to improve our services. Wherein, we shall look into the overall development of our services so that on your next stay, your comforts are looked after.
Response from Ajay Kumar Front Office Manager on 1 Jan 2020
Dear Mr Sikander, We highly appreciate for providing us with your valuable time and giving your feedback. We are very delighted to know that you had found our hotel and our services up-to your expectations and hope that you continue to use our Hotel in the near future. We look forward to serving you on your next trip. Thank you!