Mountain Hotel Luis

4.0 star property
Upscale hotel with full-service spa and sauna

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Mountain Hotel Luis

Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, individually decorated, individually furnished
Restaurant
Massages
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Nikolaus-Gassner-Straße 19, Kaprun, 5710
  • Popular LocationKitzsteinhorn Cable Car8 min drive
  • Popular LocationAreitXpress Cable Car8 min drive
  • Popular LocationLake Zell10 min drive
  • AirportSalzburg (SZG-W.A. Mozart)81 min drive

Most relevant reviews

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Room options

Family Apartment Large

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 94 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Apartment XXLarge

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 130 sq m
  • Mountain view
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 1 Single Bunk Bed

Apartment Large

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 58 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Apartment Medium

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Penthouse, Multiple Beds, Balcony, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 150 sq m
  • Mountain view
  • Sleeps 8
  • 2 Double Beds and 4 Single Beds

Apartment XLarge

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 94 sq m
  • Mountain view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

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About the area

Kaprun

Located in Kaprun, Mountain Hotel Luis is in the mountains. AreitXpress Cable Car and Kaprun Alpine Reservoirs are notable landmarks, and the area's natural beauty can be seen at Lake Zell and Kitzsteinhorn Mountain. Kitzsteinhorn Cable Car and Zell am See Leisure Centre are two other places to visit that come recommended. Discover the area's water adventures with nearby windsurfing, or enjoy the great outdoors with hiking/biking trails and horse riding.

What's nearby

  • Sigmund-Thun Gorge - 2 min drive
  • Kitzsteinhorn Cable Car - 8 min drive
  • AreitXpress Cable Car - 8 min drive
  • Lake Zell - 10 min drive
  • Kaprun Alpine Reservoirs - 11 min drive

Getting around

  • Zell am See Station - 11 min drive

Restaurants

  • Maisi-Alm - 10 min walk
  • Pavillon Music-bar - 4 min walk
  • Restaurant z Dorfkrug - 2 min walk
  • Pizzeria Venezia - 4 min walk
  • Hilberger's Beisl - 6 min walk

About this property

Mountain Hotel Luis

Upscale hotel near Kitzsteinhorn Cable Car
Located close to AreitXpress Cable Car, Mountain Hotel Luis provides a poolside bar, a terrace and a garden. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Luis' Gardens Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • Luggage storage, concierge services and a front desk safe
  • Multilingual staff, smoke-free property and a vending machine
Room features
All rooms are individually furnished, and feature comforts such as air conditioning and dressing gowns, in addition to perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Heated floors, free toiletries and hairdryers
  • LED TVs with cable channels
  • Heating and limited housekeeping

Languages

Czech, Dutch, English, German, Hungarian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (EUR 10 per stay)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Luis' Gardens Restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Ski storage

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • One-time housekeeping
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Espresso maker
  • Room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 April to 3 April:
  • Bar/Lounge
  • Dining venue
  • Laundry facilities
  • Parking area
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 25 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10.50 for children
  • Covered self-parking fee: EUR 10 per stay
  • Crib (infant bed) fee: EUR 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

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Frequently asked questions

Does Mountain Hotel Luis have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from April 16 until April 3.

Is Mountain Hotel Luis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mountain Hotel Luis?

Self-parking is available for EUR 10 per stay.

What time is check-in at Mountain Hotel Luis?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Mountain Hotel Luis?

Checkout is at 11:00 AM.

Where is Mountain Hotel Luis located?

Situated in the mountains, this spa hotel is within 6 mi (10 km) of Kitzsteinhorn Cable Car, AreitXpress Cable Car and Kaprun Alpine Reservoirs. Lake Zell and Zell am See Leisure Centre are also within 6 mi (10 km).

Mountain Hotel Luis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2023

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. the stuff was very helpful. would love to return.
Stayed 2 nights in Jul 2023

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
My place to stay in kaprun
Stayed 4 nights in Jun 2023

4/10 Poor

SUMAYAH

Disliked: Staff & service
Stayed 3 nights in Oct 2022

10/10 Excellent

Fatima

Stayed 2 nights in Aug 2022

8/10 Good

Mohammed

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Great location and view.. cleaning not worth
Location is great. View os the best. Apartment is big and very clean. Reception and cleaning team are gentle. Breakfast is limited options. waiters are tough. Short guy waiters bald is too damn tough and rude. I was thinking to give 3 starts due to this guy. He is always yelling and shouting and you can identify him easily in the breakfast time. If I were the manager, I will definitely put him back office or kitchen. No way he can deal with guest. Cleaning service if it is chargeable, it doesn’t wortg at all. No vacuum at all for the carpet.
Stayed 6 nights in Aug 2022

8/10 Good

Fatmah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is small. Location is great.
Stayed 1 night in Sep 2021

10/10 Excellent

odd arne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franz

Stayed 2 nights in Jun 2023

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022