New Cape Hotel in Kanyakumari, is quiet at a centre place, where all the tourist spots of the town are easily accessible. All the facilities and anemities provided by hotel are good and clean. Special mention to the hotel staff, especially Mr.John, manager of the hotel was very welcoming and very helpful. He used to help us with the everyday tour schedule and also arranged a bus to roam around nearby places. And also the hotel boy was very customer friendly and cleaned up the room everyday. Overall experience is really very good. Regards, Karthik…New Cape Hotel in Kanyakumari, is quiet at a centre place, where all the tourist spots of the town are easily accessible. All the facilities and anemities provided by hotel are good and clean. Special mention to the hotel staff, especially Mr.John, manager of the hotel was very welcoming and very helpful. He used to help us with the everyday tour schedule and also arranged a bus to roam around nearby places. And also the hotel boy was very customer friendly and cleaned up the room everyday. Overall experience is really very good. Regards, Karthik

A verified traveller from Bangalore stayed at New Cape Hotel

Posted 5 months ago

New Cape Hotel

Image for OYO 5620 Hotel C Gate Residency

Scammed…

1 out of 5

Between Cgate/OVO/Hotels.com I can only report a shambolic experience I received from all concerned. I booked/paid in advance through hotels.com, and on arriving at the hotel I was told they did not know who hotels.com were. On calling the support centre I was told they didn't send the booking across to the hotel and would have that escalated and sorted in 15 minutes. That never happened. In that time the cgate hotel manager kindly offered me to pay for the room direct at a vastly over inflated rate. Only when I asked him to call for a taxi so I could leave KK and get back on the train before it left did he then offer to do me a favour and give me the room for 2k rs for the night. I was a bit trapped - take the room knowing it was all a bit suspect or depart without seeing an inch of KK. Needless to say I couldn't pay with card or get a receipt. Hotels.com then changed their minds over email and stopped acknowledging they had made a mistake and were then telling me that the hotel itself was refusing to give me a refund. That aside, as others have said this hotel is not in a great location, not good if you are on foot like I was. It was also empty - no other guests. I had to ask for toilet paper and I spent most of the night killing flies that had got into the room. There are no facilities to eat and again the location means that just going out and getting something is not ideal. I didn't have a great experience and I would not recommend anyone else stay in hotel.…Between Cgate/OVO/Hotels.com I can only report a shambolic experience I received from all concerned. I booked/paid in advance through hotels.com, and on arriving at the hotel I was told they did not know who hotels.com were. On calling the support centre I was told they didn't send the booking across to the hotel and would have that escalated and sorted in 15 minutes. That never happened. In that time the cgate hotel manager kindly offered me to pay for the room direct at a vastly over inflated rate. Only when I asked him to call for a taxi so I could leave KK and get back on the train before it left did he then offer to do me a favour and give me the room for 2k rs for the night. I was a bit trapped - take the room knowing it was all a bit suspect or depart without seeing an inch of KK. Needless to say I couldn't pay with card or get a receipt. Hotels.com then changed their minds over email and stopped acknowledging they had made a mistake and were then telling me that the hotel itself was refusing to give me a refund. That aside, as others have said this hotel is not in a great location, not good if you are on foot like I was. It was also empty - no other guests. I had to ask for toilet paper and I spent most of the night killing flies that had got into the room. There are no facilities to eat and again the location means that just going out and getting something is not ideal. I didn't have a great experience and I would not recommend anyone else stay in hotel.

A verified traveller stayed at OYO 5620 Hotel C Gate Residency

Posted over a year ago

OYO 5620 Hotel C Gate Residency

Pleasant stay…

4 out of 5

Rooms were ok,one room bathroom had bad smell Hotel location was good with good sea view All sightseeing spots are in walking distance from the hotel Manager and hotel staffs behavior were good …

A verified traveller stayed at Hotel Sebaa Palace

Posted 1 year ago

Hotel Sebaa Palace

Rude staff, horrible rooms…

1 out of 5

The 'deluxe' room we were provided had a view of the car park. My husband asked to move. Staff were rude and arrogant but provided another room. He had to ask for new sheets as the ones on the bed were filthy. The room was dirty, and bathroom filthy. No amenities (hairdryer, kettle). The breakfast was in a small windowless room in the middle of the hotel and was pretty grim. The waiters chose to wait on the 'middle class' Indians and ignored everyone else. Even removing food whole plates of food for certain tables leaving nothing for anyone else. We tried to find another hotel but all were booked up. We ate at the Seashore - which given the choice I would have stayed at instead. …The 'deluxe' room we were provided had a view of the car park. My husband asked to move. Staff were rude and arrogant but provided another room. He had to ask for new sheets as the ones on the bed were filthy. The room was dirty, and bathroom filthy. No amenities (hairdryer, kettle). The breakfast was in a small windowless room in the middle of the hotel and was pretty grim. The waiters chose to wait on the 'middle class' Indians and ignored everyone else. Even removing food whole plates of food for certain tables leaving nothing for anyone else. We tried to find another hotel but all were booked up. We ate at the Seashore - which given the choice I would have stayed at instead.

A verified traveller stayed at Hotel Seaface

Posted over a year ago

Hotel Seaface

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