Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free cots/infant beds
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Reviews of Comfort Inn Lees Summit @ Hwy 50 & Hwy 291

2.5 out of 5
Comfort Inn Lees Summit @ Hwy 50 & Hwy 291
963 Se Oldham Pkwy, Lee's Summit, MO

Reviews

7.6

Good

Rating 10 - Excellent. 246 out of 774 reviews" "
Rating 8 - Good. 273 out of 774 reviews" "
Rating 6 - Okay. 122 out of 774 reviews" "
Rating 4 - Poor. 73 out of 774 reviews" "
Rating 2 - Terrible. 60 out of 774 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Byron

Disliked: Property conditions & facilities
Just stayed one night. Did the job.
Stayed 1 night in May 2024

4/10 Poor

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Anita, Ballwin

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The fan in the bathroom did not work. Cheap with the shampoo, conditioner & lotion - one tiny bottle each for a 2 queen bed room. Property looked run down outside. Pool wasn’t ready when we got there & needs repair. No fruit at breakfast. Staff was no where to be seen for check-in. Had to look for them! Staff seemed disinterested & bored. If you just want a place to sleep it works.
Stayed 2 nights in May 2024

6/10 Okay

scott

Travelled with partner
Liked: Property conditions & facilities
Nice, clean room
Stayed 1 night in May 2024

2/10 Terrible

Robert Van

Overwhelming smell from room fresheners throughout the entire hotel. I couldn’t wait to finish my stay.
Stayed 3 nights in May 2024

6/10 Okay

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
I took pictures of how dirty it was
Stayed 1 night in May 2024

6/10 Okay

Ann

Older accommodations. Lack of safety bars in shower. Needs renovation and updating. Rooms were clean.
Stayed 3 nights in Apr 2024

4/10 Poor

Mason

Liked: Property conditions & facilities
Disliked: Staff & service
Beds were hard, spot cleaned, terrible breakfast, overnight staff sketchy… super convenient area though
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were pretty full when we first arrived around midnight business is good and thats a good thing
Stayed 2 nights in Apr 2024

4/10 Poor

Nate

Stayed 2 nights in Mar 2024

10/10 Excellent

Donna, Corryton

Stayed 1 night in Apr 2024

10/10 Excellent

Asha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Mar 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Victor

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay. They took my money and did not give me a room because i did not have 100 cash for a deposit after they took my money off the card for the room. Also they would not take the card i used to book the room for the deposit. They wanted cash. I am in the process of getting a refund from Expedia. Will never stay here every.
Stayed 1 night in Apr 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Braylan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend staying here at all. The drain in the shower in my room was clogged and would not drain. The workers are rude. Can’t wait to check out tomorrow
Stayed 1 night in Apr 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

amanda, Raymore

Stayed 1 night in Mar 2024

8/10 Good

CHARLES

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool is out of order. The ceiling in the bathroom all of a sudden at 3am down poured water from upstair running the shower or tub. There was black mold on the ceiling in the bathroom. The curtains were very filthy in the room. The refrigerator hadn't been defrosted in a very very long time. It also smells terrible. We were just notified by another family in our group that they received a message about bed bugs. GROSS!!!! Do your self a favor and go to the Hampton instead!!

6/10 Okay

marlene

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The peak hole in the door waa gone and there waa just an open hole. The light in the bathroom waa very dim.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was nice. It would be a lot more enjoyable if their toilets weren't made for 3 year ols. I will definitely ask for a handicap room next time. The breakfast was good, except for the watered down orange juice and the unfriendly server.
Stayed 2 nights in Feb 2024

4/10 Poor

Shawna

Travelled with partner
Disliked: Property conditions & facilities
Very noisy. Didn't sleep well because I could hear people in the next room & down the hall (shower running, vacuuming, laundry, etc)
Stayed 2 nights in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Adam

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I would give all fives and I do go there several times a year. I don’t know if they got new mattresses or if just that room. (I love/loved their mattresses) BUt Omgosh it was a horrible experience sleeping. The most uncomfortable!!! Maybe they were waiting on a new one and this was there until the new came. I highly doubt it but I’m trying to think positive lol I’ve always had the greatest service it’s clean. I do love it there and Huckle back but if I have that experience again, I will have to start finding a different one, that makes me sad.
Stayed 1 night in Jan 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff…. Yummy breakfast.. everything very clean and tidy
Stayed 1 night in Jan 2024

8/10 Good

Deborah, Lees Summit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Travelled with group
Good, comfortable stay. If you like higher water pressure in hotel showers like me, then you will be thrilled.
Stayed 1 night in Jan 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Christen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We checked in on NYE weekend due to plumbing issues in our home and not being able to use the water. The elevator was out, the vending machines take your money and then tell you everything is sold out and you can’t get your money back. The property is not taken care of and it’s obvious from the patched holes in the walls to the out of order laundry and elevator. The peep hole in our room was too small for the hole. The drawers in the room would not close. The towels were dingy/yellow color. Our room did not get cleaned one day even after we left. Also we had to go to front desk more than once to get our keys coded to open the doors again because they didn’t work. I would not recommend this hotel to anyone!

2/10 Terrible

Asia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My family was discriminated against from the moment we got there. Hotel workers were blatantly rude, refused service to my elderly disabled grandmother and tried to ask us to leave a day prior to our reservation ending for no absolute reason other than it being “an accident.” I will NEVER stay at this hotel again and I encourage others not to as well. If you can’t pass a paper bag test I wouldn’t even try it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional, pleasant, informative. Room and halls were clean. Breakfast was very good
Stayed 1 night in Dec 2023

6/10 Okay

Allen E.

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience with out a doubt was 5 star hotel experience. Had up dated amenities- extremely clean bedding was upscale.free breakfast was a perfect touch👍most importantly the staff was sincerely professional always greeted with smile...I will most definitely be back... PERFECT 🤗
Stayed 6 nights in Dec 2023

8/10 Good

Wesley

Stayed 1 night in Dec 2023

6/10 Okay

James

Stayed 1 night in Dec 2023

8/10 Good

Pasang

Stayed 2 nights in Dec 2023

10/10 Excellent

Lareca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Had two rooms and the folks got sick and couldn't make it. Everything else was awesome.
Stayed 1 night in Dec 2023

8/10 Good

Shelley

Stayed 1 night in Dec 2023

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is no vent in the bathroom. They had no Tylenol at front desk. First time I’ve ever encountered that at a hotel!
Stayed 1 night in Dec 2023

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumbs up!`
SHORT TRIP TO watch gramdsons sporting event. nicely greated by Jamie behind the desk, room appeared freshlypainted and clean. plenty of room in king suite. there were high school kids staying down the hall, but must be plenty of soundproofing. They did not distrb my sleep. slept comfortbly and stay was uneventful. I felt this was a good choice will stay again.
Stayed 1 night in Dec 2023

8/10 Good

clay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect price and location for our needs
Stayed 2 nights in Nov 2023